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Fertitta Chevrolet

Houston, TX

4.9
978 Reviews
Call Dealership (281) 306-0161
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16801 Feather Craft Ln

Houston, TX

77058

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978 Reviews of Fertitta Chevrolet

January 18, 2023

Awesome service Brianna Red The service Manager we’re excellent! I won’t go anywhere else from now on. I highly recommend Norman Frede Chevrolet Baybrook location anytime ♥️ More

by Barbara Gonzales
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Red, Phil Rivera, Breanna Stafford
Report | Print
Jan 20, 2023 -

Fertitta Chevrolet responded

Barbara, thank you for reaching out to us and letting us know about your recent visit. We appreciate everything Brianna does for Norman Frede Chevrolet and our customers. Hope to see you again soon! Sincerely, The Norman Frede Chevrolet Team

January 18, 2023

Honest, friendly and dependable service department. Will go out of their way to accommodate their customers. This is what keeps me going back for regular maintenance and unexpected repairs. More

by went-hunkers05
Service Price Transparency
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Trever Craigie, Alex Bolanos, Jose Guevara, Lenny Gordon -Service Dept
Report | Print
Jan 19, 2023 -

Fertitta Chevrolet responded

We truly appreciate you taking the time to write about your experience at our service department! We want to provide all of our customers with quick and efficient vehicle maintenance, and we’re thrilled to hear that you feel you had such a wonderful experience with our entire team. We’re happy to hear that you can trust us with your vehicle, and we hope you continue to choose us whenever you need your car serviced. We can’t wait to see you again soon! Sincerely, The Norman Frede Chevrolet Team

January 18, 2023

I arrived early and they got me in and out quickly. I did notice a greasy hand print on the inside door but easily fixable More

by Nicholaspedersen30
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Chaise Merritt
Report | Print
Jan 20, 2023 -

Fertitta Chevrolet responded

Thank you so much for taking the time to let us know how happy you are with your experience! Feedback from you is one way we know we are achieving our goals. Let us know if we can assist you again! Sincerely, The Norman Frede Chevrolet Team

January 18, 2023

Me and my wife have bought new cars here every two years…never upside down honest people l well definitely buy my next car here again… More

by Printerforever
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Kevin Martinez
Report | Print
Jan 19, 2023 -

Fertitta Chevrolet responded

Thank you for your review and business as a customer. It is our goal to provide every one of our customers with the kind of excellent service you described and we're glad we achieved that. Once again, we appreciate your business and hope you'll keep in touch for your future car needs. Sincerely, The Norman Frede Chevrolet Team

January 18, 2023

They were very helpful, very polite and they were got in touch with me very quickly. More

by jasonraymer5358
Recommend Dealer
Yes
Employees Worked With
Ana Villa
Report | Print
Jan 19, 2023 -

Fertitta Chevrolet responded

Your compliments and kind words mean so much to us and our team! We love hearing from satisfied customers, as we work incredibly hard each and every day to ensure that they’re given the fantastic customer service we know they deserve. Thank you for your business and for coming into see us. We hope that we can have the opportunity to work with you again soon. Sincerely, The Norman Frede Chevrolet Team

January 18, 2023

We have years using this dealer and always we are having good service with the sales Pearson's. More

by trevinoalvin@aol.com
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Ana Villa
Report | Print
Jan 20, 2023 -

Fertitta Chevrolet responded

Thank you! We can't tell you how much we appreciate your customer loyalty! Sincerely, The Norman Frede Chevrolet Team

January 18, 2023

I have been going to Norman Frede Chevrolet since 2012 for vehicle service. Always prompt and courteous service. More

by gary pullin
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Trever Craigie
Report | Print
Jan 20, 2023 -

Fertitta Chevrolet responded

Thank you so much for your feedback as well as your loyalty. We appreciate building long term customer relationships and we truly value your business. Sincerely, The Norman Frede Chevrolet Team

January 18, 2023

What a great dealership, appreciate the staff for their help in the buying process. I would highly recommend from salesperson, sales managers and financial managers they all did a great job! Shout out to S More

by cristian_duran_14
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Charlton Cotton, Steve Gomez, Chance Merritt, Lenny Gordon
Report | Print
Jan 20, 2023 -

Fertitta Chevrolet responded

Your compliments and kind words mean so much to us and our team! We love hearing from satisfied customers, as we work incredibly hard each and every day to ensure that they’re given the fantastic customer service we know they deserve. Thank you for your business and for coming into see us. We hope that we can have the opportunity to work with you again soon. Sincerely, The Norman Frede Chevrolet Team

January 16, 2023

No hassle and helped in every question I had greater me friendly super nice guy More

by teachacop4255
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Steve Gomez
Report | Print
Jan 18, 2023 -

Fertitta Chevrolet responded

Thank you for leaving us this great review! We are very happy to hear that we could be so helpful during your recent visit with us. We look forward to seeing you back again in the future. Take care! Sincerely, The Norman Frede Chevrolet Team

January 16, 2023

Excellent Service! Very friendly and knowledgeable about the service performed. Will definitely take my vehicle back for service More

by belindashupe
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Aaron Johnson
Report | Print
Jan 18, 2023 -

Fertitta Chevrolet responded

Thanks for giving us the opportunity to service your vehicle. We are happy to hear that everything went well for you. We will pass your feedback along to the team! Sincerely, The Norman Frede Chevrolet Team

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