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Fertitta Chevrolet

Houston, TX

4.9
978 Reviews
Call Dealership (281) 306-0161
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16801 Feather Craft Ln

Houston, TX

77058

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978 Reviews of Fertitta Chevrolet

February 28, 2023

Made the call , answered my question, had parts in stock, made appointment, arrived at appointment, they jumped on it , and I was on my way , thanks again to the team . More

by mikebishop
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Eddie Cox, Dan Kennedy, Earl Degeer, Brent Biarnesen, Trever Craigie, Roy Denny, Alex Bolanos, Jose Guevara, Lenny Gordon -Service Dept, Masiel Acosta
Report | Print
Mar 02, 2023 -

Fertitta Chevrolet responded

Thank you so much for taking the time to let us know how happy you are with your experience! Feedback from you is one way we know we are achieving our goals. Let us know if we can assist you again! Sincerely, The Norman Frede Chevrolet Team

February 27, 2023

Great experience. Super easy super fast. Very fair value. Highly recommend. Andrew and the team were excellent More

by Howie997
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Charlton Cotton, Andrew Reyes
Report | Print
Mar 01, 2023 -

Fertitta Chevrolet responded

We cannot thank you enough for your wonderful review of Norman Frede Chevrolet and for your referrals and recommendation! It was a pleasure to assist you and please let us know when we can do so again! Sincerely, The Norman Frede Chevrolet Team

February 26, 2023

When I bought my car the chair in the back has a horrible noice that invader me every day. After the pandemic, they talk me that they did I have the part. Please can you tell me if the part arrived? More

by cpbarnes100
Recommend Dealer
Yes
Employees Worked With
Roy Denny
Report | Print
Mar 03, 2023 -

Fertitta Chevrolet responded

Hello, Thank you for your business and your feedback. Could you please provide your name so we can better assist you in finding out the status of your part? Best Regards, Norman Frede Chevrolet Customer Care 281-486-2200

February 25, 2023

The Service rep Patrick, was very professional and helpful in getting the task completed. Great job today! More

by belkins8191"theZIPP"
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Pastor Osorio, Trever Craigie, Melissa Retana
Report | Print
Feb 27, 2023 -

Fertitta Chevrolet responded

Thank you so much for taking the time to let us know how happy you are with your experience! Feedback from you is one way we know we are achieving our goals. Let us know if we can assist you again! Sincerely, The Norman Frede Chevrolet Team

February 24, 2023

Upon arrival of dropping off my vehicle they did a quick and great job repairing my vehicle More

by Victor
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Lenny Gordon -Service Dept
Report | Print
Feb 27, 2023 -

Fertitta Chevrolet responded

Victor, thank you for sharing this great feedback with us. We feel our service department is what makes Norman Frede Chevrolet special. Reviews like yours help us to make sure that we're meeting the needs of our customers and we’re glad to hear that you were pleased with your visit. We look forward to seeing you for your next service appointment! Sincerely, The Norman Frede Chevrolet Team

February 23, 2023

At times like these when supply is down Frede Chevy found the exact truck I wanted and didn’t take advantage of me as a customer and made sure this was the best experience I ever had buying a vehicle. More

by jay.wigginton
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Kevin Martinez
Report | Print
Feb 24, 2023 -

Fertitta Chevrolet responded

Jay, thanks for leaving this wonderful feedback! Customer satisfaction is our top priority and we’re ecstatic to hear that you enjoyed your experience. We appreciate your business and look forward to seeing you again in the future. Have a great day! Sincerely, The Norman Frede Chevrolet Team

February 23, 2023

It was a very easy buying experience, everyone there very nice and helpful. I will recommend this dealership to my family and friends. More

by shrodrig
Sales Price Transparency
Purchase Time
Recommend Dealer
Yes
Employees Worked With
Chris
Report | Print
Feb 24, 2023 -

Fertitta Chevrolet responded

We cannot thank you enough for your wonderful review of Norman Frede Chevrolet and for your referrals and recommendation! It was a pleasure to assist you and please let us know when we can do so again! Sincerely, The Norman Frede Chevrolet Team

February 21, 2023

Excellent , quality work done. Same Norman Frede service for the past 25 years. Nobody else touches my trucks More

by Gcjethro
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Trever Craigie
Report | Print
Feb 23, 2023 -

Fertitta Chevrolet responded

Thank you so much for your feedback as well as your loyalty. We appreciate building long-term customer relationships and we truly value your business. Sincerely, The Norman Frede Chevrolet Team

February 20, 2023

Great follow up! Lenny worked out to help get my issue covered under warranty! Although it was not covered the $200 goodwill was MUCH appreciated! More

by Sheazee
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Trever Craigie, Lenny Gordon -Service Dept
Report | Print
Feb 22, 2023 -

Fertitta Chevrolet responded

Sheazee, we strive to provide the best service possible and are glad we were able to ensure you were taken care of. Don’t hesitate to reach out to us for anything else. Thank you for choosing Norman Frede Chevrolet's Service Department. Sincerely, The Norman Frede Chevrolet Team

February 20, 2023

I have been buying trucks and cars since 80’s. Never been disappointed in the price of vehicles and the service is always excellent More

by Jjg
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Trever Craigie
Report | Print
Feb 22, 2023 -

Fertitta Chevrolet responded

Thanks for leaving this wonderful feedback! Customer satisfaction is our top priority and we’re ecstatic to hear that you enjoyed your experience. We appreciate your business and look forward to seeing you again in the future. Have a great day! Sincerely, The Norman Frede Chevrolet Team

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