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Fertitta Chevrolet

Houston, TX

4.9
978 Reviews
Call Dealership (281) 306-0161
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16801 Feather Craft Ln

Houston, TX

77058

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978 Reviews of Fertitta Chevrolet

February 19, 2023

Fast friendly service and explained everything up front. Good test drive and they detailed car and filled it up More

by Speed Racer 62
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Charlton Cotton, Pastor Osorio, David Uriostegui
Report | Print
Feb 21, 2023 -

Fertitta Chevrolet responded

We appreciate you for letting others know about your experience! If you ever need anything in the future, please don't hesitate to let us know. Take care! Sincerely, The Norman Frede Chevrolet Team

February 16, 2023

Norm Frede Chevrolet Service Department delivered exceptional service on my 2020 Bolt Battery Change-out - requied by recall. More

by jwong01
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Breanna Stafford
Report | Print
Feb 17, 2023 -

Fertitta Chevrolet responded

We are committed to providing top quality service and we're ecstatic to hear that your experience reflected this dedication. We appreciate you taking the time to leave us this great feedback. At Norman Frede Chevrolet, we value our customers and we look forward to seeing you on your next visit. Sincerely, The Norman Frede Chevrolet Team

February 16, 2023

Very friendly and professional. Excellent service on my truck. I would recommend this to my friends. More

by Guitarman
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Trever Craigie, Breanna Stafford, Lenny Gordon -Service Dept
Report | Print
Feb 17, 2023 -

Fertitta Chevrolet responded

It is wonderful to hear that our team was able to provide you with a great experience! We really appreciate this feedback and we will share it with them. Thank you and if you have any questions about the work that was done please feel free to contact us. Sincerely, The Norman Frede Chevrolet Team

February 16, 2023

Jaylynn Silva met me promptly,, very polite, asked if I had any issues or concerns. Directed me to hot coffee! I was in and out before I finished my coffee. Great service! ( a lot better than my previous e More

by angelamador52
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jaelynn Silva
Report | Print
Feb 17, 2023 -

Fertitta Chevrolet responded

Thank you for your kind words. We are very happy to hear that Jaelynn was so attentive during your visit to our dealership. Thank you again and we look forward to working with you again in the future! Sincerely, The Norman Frede Chevrolet Team

February 13, 2023

Very professional, dealt with Tony, gave him my needs, and specific things I wanted in a vehicle, he delivered. 10/10 would recommend this dealership and Tony the sales rep!! More

by Mikeyfr3sh1991
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Tony Medellin
Report | Print
Feb 15, 2023 -

Fertitta Chevrolet responded

Thank you so much for leaving this awesome review of our dealership. Tony truly is an outstanding member of our team who, like all of our employees, is dedicated to providing our customers with a convenient, hassle-free vehicle-buying experience. We’ll be sure to share this feedback, and if you ever need anything else from us, don’t hesitate to let us know. Until then, we hope you’re enjoying your new ride! Sincerely, The Norman Frede Chevrolet Team

February 12, 2023

🥰. We couldn’t have asked for a better experience. Milly worked her butt off to get us what we wanted. Her team supported her to make it a smooth transa More

by Kristi McKinster
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Milly Jose
Report | Print
Feb 14, 2023 -

Fertitta Chevrolet responded

We're pleased to hear that Milly took care of you and that everything went very smoothly. We hope to see you again in the future. Sincerely, The Norman Frede Chevrolet Team

February 10, 2023

The dealership is very accommodating and accessible. the service advisors are warm, professional and knowledgeable. More

by Francis
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Chad Kelly, Chaise Merritt, Breanna Stafford
Report | Print
Feb 13, 2023 -

Fertitta Chevrolet responded

Francis, we appreciate your kind words about our service team. Thank you for choosing Norman Frede Chevrolet for your vehicle needs. Sincerely, The Norman Frede Chevrolet Team

February 10, 2023

Very prompt and friendly. I was in and out in a very short amount of time. More

by bygeorge4
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Masiel Acosta
Report | Print
Feb 10, 2023 -

Fertitta Chevrolet responded

Thank you for your business and this review. I am happy to hear our team was able to serve you and demonstrate how we do business here. If there is anything we can assist you with in the future, please let us know. Sincerely, The Norman Frede Chevrolet Team

February 09, 2023

Norman Frede never disappoints. Whether it be Body Shop, Service or Sales they provide Top Shelf service. I highly recommend Norman Frede to my friends, and family or anyone needing More

by Gary Bolton
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Allan Reinartz, Eddie Cox
Report | Print
Feb 10, 2023 -

Fertitta Chevrolet responded

Thank you so much for taking the time to let us know how happy you are with your experience! Feedback from you is one way we know we are achieving our goals. Let us know if we can assist you again! Sincerely, The Norman Frede Chevrolet Team

February 09, 2023

The girl that was in the service area today took very good care of me explained everything every question I asked she answered for me More

by normafwright
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Eddie Cox, Jose Guevara, Chance Merritt, Breanna Stafford
Report | Print
Feb 10, 2023 -

Fertitta Chevrolet responded

Thanks for the wonderful review of your recent visit to our dealership. We strive for 100% customer satisfaction for each and every experience and we hope you enjoy your vehicle for a long time to come. It was truly a pleasure working with you. Sincerely, The Norman Frede Chevrolet Team

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