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Fertitta Chevrolet

Houston, TX

4.9
978 Reviews

16801 Feather Craft Ln

Houston, TX

77058

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978 Reviews of Fertitta Chevrolet

March 14, 2023

Very organized and dependable at all times I’ve been there. The clientele are very courteous and listen to your problems and the Uber driver’s also we’re on time and courteous. Tanks again Norman Frede More

by Steve
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Trever Craigie, Jose Guevara
Mar 16, 2023 -

Fertitta Chevrolet responded

Thanks for leaving this wonderful feedback! Customer satisfaction is our top priority and we’re ecstatic to hear that you enjoyed your experience. We appreciate your business and look forward to seeing you again in the future. Have a great day! Sincerely, The Norman Frede Chevrolet Team

March 11, 2023

I have never had any problems with Norman Frede chevrolet co. They have been simply amazing! More

by Megan Alexander
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Norman Frede and his wife🤍, Brett Barr, Chaise Merritt
Mar 13, 2023 -

Fertitta Chevrolet responded

Thank you for this amazing review, Megan! We really appreciate your business. Sincerely, The Norman Frede Chevrolet Team

March 10, 2023

It doesn’t matter what I go to NFC, the moment I pull up and get out you can just feel the easy feeling you get and the staff is so inviting and welcoming you all the time you are there. I have always recom More

by dlf1500
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Connie,Melissa,Joan, Brett,Pastor,Nathan , Eddie Cox, Jose Guevara, Chaise Merritt
Mar 13, 2023 -

Fertitta Chevrolet responded

Thank you so much for taking the time to let us know how happy you are with your experience! Feedback from you is one way we know we are achieving our goals. Let us know if we can assist you again! Sincerely, The Norman Frede Chevrolet Team

March 09, 2023

Great dealership, excellent service, courteous, friendly staff. Fast service. They care about their customers satisfaction More

by Gwh
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Tonya, Brett Barr
Mar 10, 2023 -

Fertitta Chevrolet responded

We are truly dedicated to providing quality customer service in all areas of our dealership. Thank you for taking the time to notice those efforts and for leaving such an awesome review! Sincerely, The Norman Frede Chevrolet Team

March 09, 2023

Over all experience was great. Owner and salesman was great both went over and beyond. More

by gedon99
Sales Price Transparency
Purchase Time
Recommend Dealer
Yes
Employees Worked With
Kyle Scheck
Mar 10, 2023 -

Fertitta Chevrolet responded

Thank you for writing this fantastic review and giving our dealership such an excellent star rating! It's great to hear we were able to go above and beyond your expectations and provide you with a memorable experience. Feel free to call or stop by if there's anything else we can do for you. Sincerely, The Norman Frede Chevrolet Team

March 07, 2023

Excellent service updates were helpful. Friendly service with a personal touch.’will recommend to everyone. More

by pediatric
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Eddie Cox, Donna Hatcher, Earl Degeer, Brent Biarnesen, Trever Craigie, Roy Denny, Alex Bolanos, Jose Guevara, Lenny Gordon -Service Dept, Masiel Acosta
Mar 09, 2023 -

Fertitta Chevrolet responded

Thank you so much for taking the time to share your feedback with us! We will share your comments with our team and we look forward to working with you again down the road. Sincerely, The Norman Frede Chevrolet Team

March 05, 2023

I had bought a terrific Traverse from Norman Frede before, so when it came time to downsize, I came back, found Kyle again, and with the help of Julio, got an excellent Equinox all figured out before More

by LeslieDC
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Julio Martinez, Kyle Scheck
Mar 08, 2023 -

Fertitta Chevrolet responded

We’re delighted to hear of your positive experience at our dealership! We always strive to provide the utmost in customer service and quality, and it makes us happy to know that you feel you experienced these values first hand. We hope you continue to choose us for all of your future automotive needs, and we hope to see you again soon. Until next time, have a great day! Sincerely, The Norman Frede Chevrolet Team

March 02, 2023

I would like to say Ana, Mr. Cotton and the rest of my finance Team who worked with me you did an awesome job to get me what i needed and wanted. Thank you from the bottom of my More

by agardner
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Charlton Cotton, Ana Villa
Mar 05, 2023 -

Fertitta Chevrolet responded

Thank you so much for taking the time to share your feedback with us! We work hard to make sure our guests have an awesome experience. We will share your comments with our team and we look forward to working with you again down the road. Sincerely, The Norman Frede Chevrolet Team

March 02, 2023

I enjoyed my entire experience that I had. Very appreciative and I hope to buy there again. More

by bshaw311
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Kyle Scheck
Mar 05, 2023 -

Fertitta Chevrolet responded

Thanks for leaving this wonderful feedback! Customer satisfaction is our top priority and we’re ecstatic to hear that you enjoyed your experience. We appreciate your business and look forward to seeing you again in the future. Have a great day! Sincerely, The Norman Frede Chevrolet Team

Mar 05, 2023 -

bshaw311 responded

Thank you

February 28, 2023

Norman Frede is a great dealership. We will only buy our future Chevrolets from Brett!! More

by Danherman07
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Brett Barr
Mar 02, 2023 -

Fertitta Chevrolet responded

We appreciate you for letting others know about your experience! If you ever need anything in the future, please don't hesitate to let us know. Take care! Sincerely, The Norman Frede Chevrolet Team

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