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Fertitta Chevrolet

Houston, TX

4.9
968 Reviews

16801 Feather Craft Ln

Houston, TX

77058

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968 Reviews of Fertitta Chevrolet

June 09, 2023

Knowledgeable staff. Very courteous with no haggle deal. Definitely made the purchase of my sons first truck a very pleasant experience. More

by Texmex1.1
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Chris Dominguez, Brett Barr, Pastor Osorio, Zach Malitz
Jun 09, 2023 -

Fertitta Chevrolet responded

Thanks for the wonderful review of your recent visit to our dealership. We strive for 100% customer satisfaction for each and every experience and we hope you enjoy your vehicle for a long time to come. It was truly a pleasure working with you. Sincerely, The Norman Frede Chevrolet Team

June 09, 2023

Scheduled my oil change with Norman Frede, they were right on time and explained all the results. They have my business since I moved to the area a couple years ago. Good service department you can tr More

by Spnoffke
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jaelynn Silva
Jun 12, 2023 -

Fertitta Chevrolet responded

Thank you for your wonderful feedback. We always strive to meet the needs of our customers no matter the situation. Feel free to let us know if you have any concerns about your vehicle. Sincerely, The Norman Frede Chevrolet Team

June 07, 2023

Staff was amazing to work with and did everything they could to get me exactly what I wanted More

by Aly_villarreal
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Kevin Martinez
Jun 07, 2023 -

Fertitta Chevrolet responded

We love hearing about guests who have a wonderful experience at our dealership and we are happy you are one of them! We understand that buying a car is an important decision and we are honored that you chose Norman Frede Chevrolet. Please feel free to contact us if you have any questions on your new purchase. Sincerely, The Norman Frede Chevrolet Team

June 07, 2023

1st time there, all was clean looked good . Waiting space was comfortable and I was there the amount of time I had to wait. I was on my way to the office for a very important meeting and I was More

by Lollie
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Masiel Acosta
Jun 09, 2023 -

Fertitta Chevrolet responded

Thank you so much for taking the time to let us know how happy you are with your experience! Feedback from you is one way we know we are achieving our goals. Let us know if we can assist you again! Sincerely, The Norman Frede Chevrolet Team

June 04, 2023

Service was quick and efficient. They diagnosed the problem and made the repair quicker than another service center could even diagnose the issue. Very happy with the service. The on More

by Acip
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jacob Hudson
Jun 06, 2023 -

Fertitta Chevrolet responded

It is wonderful to hear that our team was able to provide you with a great experience! We really appreciate this feedback and we will share it with them. Thank you and if you have any questions about the work that was done please feel free to contact us. Sincerely, The Norman Frede Chevrolet Team

June 01, 2023

Nice friendly staff. Looking forward to return with any needs I may have. I am glad I chose Norman frede. More

by Happy customer
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Steve Gomez
Jun 02, 2023 -

Fertitta Chevrolet responded

Thank you so much for taking the time to let us know how happy you are with your experience! Feedback from you is one way we know we are achieving our goals. Let us know if we can assist you again! Sincerely, The Norman Frede Chevrolet Team

May 30, 2023

I dropped off for repairs, Very professional, prompt and detailed. Kept me informed every step of the way. More

by Rico
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mia
Jun 02, 2023 -

Fertitta Chevrolet responded

Thanks for the kudos, Rico. It is gratifying to hear that you were received quickly and kept informed of the progress of the work on your car. Please feel free to stop in or reach out to us if you have any questions for our staff. Sincerely, The Norman Frede Chevrolet Team

May 30, 2023

I liked how the were concerned about how long I was waiting. They are very friendly and thoughtful. More

by Dska1
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jacob Hudson
Jun 02, 2023 -

Fertitta Chevrolet responded

We appreciate you for letting others know about your experience! If you ever need anything in the future, please don't hesitate to let us know. Take care! Sincerely, The Norman Frede Chevrolet Team

May 28, 2023

Kevin and Amy were very nice and professional. They made the car buying experience very easy. More

by wthomason11
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Kevin Martinez
May 30, 2023 -

Fertitta Chevrolet responded

Thanks for the wonderful review of your recent visit to our dealership. We strive for 100% customer satisfaction for each and every experience and we hope you enjoy your vehicle for a long time to come. It was truly a pleasure working with you. Sincerely, The Norman Frede Chevrolet Team

May 27, 2023

I take my car here for all maintenance and repairs. Always a good experience and no complaints. More

by Sam
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Trever Craigie
May 30, 2023 -

Fertitta Chevrolet responded

Thank you for this amazing review, Sam! We really appreciate your business. Sincerely, The Norman Frede Chevrolet Team

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