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Fertitta Chevrolet

Houston, TX

4.9
968 Reviews

16801 Feather Craft Ln

Houston, TX

77058

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968 Reviews of Fertitta Chevrolet

May 26, 2023

The service was excellent. I did not have to wait for a long time to get my oil changed and the employees couldn't be any more helpful or courteous. More

by Rhonda
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Service Department
May 29, 2023 -

Fertitta Chevrolet responded

Rhonda, your great feedback truly made our day! We appreciate you for letting others know about your experience! If you ever need anything in the future, please don't hesitate to let us know. Take care! Sincerely, The Norman Frede Chevrolet Team

May 26, 2023

Trevor is one of the best service riders there is out there. He knows the business he get you in there and get you out of there in no time top notch service. More

by b.carpenter55
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Trever Craigie
May 29, 2023 -

Fertitta Chevrolet responded

We appreciate you for letting others know about your experience! If you ever need anything in the future, please don't hesitate to let us know. Take care! Sincerely, The Norman Frede Chevrolet Team

May 26, 2023

Very easy to make appointments with the service department. I’m always happy with the quality of work and the timely manner in which the service is handled. More

by kdalemor
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Heather Payne
May 29, 2023 -

Fertitta Chevrolet responded

Thank you so much for taking the time to let us know how happy you are with your experience! Feedback from you is one way we know we are achieving our goals. Let us know if we can assist you again! Sincerely, The Norman Frede Chevrolet Team

May 24, 2023

Nice & quick oil change with excellent coffee in waiting area. Very nice guys. Friendly service people! More

by ematthes8
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Brent Biarnesen
May 26, 2023 -

Fertitta Chevrolet responded

Thank you for sharing this great feedback with us. We feel our service department is what makes Norman Frede Chevrolet special. Reviews like yours help us to make sure that we're meeting the needs of our customers and we’re glad to hear that you were pleased with your visit. We look forward to seeing you for your next service appointment! Sincerely, The Norman Frede Chevrolet Team

May 22, 2023

Excellent staff, did not mark up price above MSRP like other dealerships. I would recommend to anyone. More

by Kyle Reese
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Kevin Martinez
May 24, 2023 -

Fertitta Chevrolet responded

Kyle, thanks for leaving this wonderful feedback! Customer satisfaction is our top priority and we’re ecstatic to hear that you enjoyed your experience. We appreciate your business and look forward to seeing you again in the future. Have a great day! Sincerely, The Norman Frede Chevrolet Team

May 21, 2023

Have purchased three vehicles from Norman Frede. We purchased a suburban in 2013 and have had it serviced at NFC since purchase. When looking to buy a new Suburban we didn’t look anywhere else. The More

by millerwayco
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Andrew Reyes
May 24, 2023 -

Fertitta Chevrolet responded

We cannot thank you enough for your wonderful review of Norman Frede Chevrolet and for your referrals and recommendation! It was a pleasure to assist you and please let us know when we can do so again! Sincerely, The Norman Frede Chevrolet Team

May 21, 2023

Wonderful experience Kyle is awesome! Easy process and get your money’s worth. Would buy from here again More

by Aggielmh
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Charlton Cotton, Kyle Scheck
May 24, 2023 -

Fertitta Chevrolet responded

We appreciate you for letting others know about your experience! If you ever need anything in the future, please don't hesitate to let us know. Take care! Sincerely, The Norman Frede Chevrolet Team

May 20, 2023

I had a wonderful experience. This kind of service is truly remarkable and hard to find. I am so thankful to Mr. Gregg for taking the time to show me my vehicle and helping me get More

by thebarlows0713
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Gregg McAlpine, Chance Merritt
May 23, 2023 -

Fertitta Chevrolet responded

Thanks for the wonderful review of your recent visit to our dealership. We strive for 100% customer satisfaction for each and every experience and we hope you enjoy your vehicle for a long time to come. It was truly a pleasure working with you. Sincerely, The Norman Frede Chevrolet Team

May 19, 2023

Because you people make us feel like family and family is where we will always take our business to More

by hscandygirl@aol.com
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Brent Biarnesen
May 23, 2023 -

Fertitta Chevrolet responded

Thank you for this fantastic review! Family is just what you are and we are very happy that you feel that way. That is what we value and we make every effort to make our customers feel that way. We look forward to the opportunity to work with you in the future! Sincerely, The Norman Frede Chevrolet Team

May 19, 2023

Quick good service . Friendly customer service. Willing to help with any questions. Thank you so much More

by Jackie
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Heather Payne
May 20, 2023 -

Jackie responded

Great dealership

May 23, 2023 -

Fertitta Chevrolet responded

Jackie, we appreciate you for letting others know about your experience! If you ever need anything in the future, please don't hesitate to let us know. Take care! Sincerely, The Norman Frede Chevrolet Team

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