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Fertitta Chevrolet

Houston, TX

4.9
968 Reviews
Call Dealership (281) 306-0161
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16801 Feather Craft Ln

Houston, TX

77058

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968 Reviews of Fertitta Chevrolet

June 21, 2023

Norman Frede is my go to dealership. I've bought 4 vehicles from them, and their service is always reliable and convenient. More

by Joanie
Service Price Transparency
Recommend Dealer
Yes
Employees Worked With
Jose Guevara
Report | Print
Jun 23, 2023 -

Fertitta Chevrolet responded

Hi Joanie and thank you! We can't tell you how much we appreciate your customer loyalty! Sincerely, The Norman Frede Chevrolet Team

June 20, 2023

I want to thank you for the Excellent service and great communication. Thank you for all the professional work More

by Jesusperez108
Sales Price Transparency
Recommend Dealer
Yes
Employees Worked With
Mia
Report | Print
Jun 22, 2023 -

Fertitta Chevrolet responded

Thank you so much for taking the time to share your feedback with us! We work hard to make sure our guests have a wonderful experience. We will share your comments with our team and we look forward to seeing you at our dealership in the future. Sincerely, The Norman Frede Chevrolet Team

June 20, 2023

Keeping the customer informed as to the progress of the service. Being greeted by very nice employee whom seem to want your business and appreciate you. Good employees and a good company. More

by jtevall
Service Price Transparency
Recommend Dealer
Yes
Employees Worked With
Mia Johnson
Report | Print
Jun 22, 2023 -

Fertitta Chevrolet responded

We’re delighted to hear of your positive experience at our dealership! We always strive to provide the utmost in customer service and quality, and it makes us happy to know that you feel you experienced these values first hand. We hope you continue to choose us for all of your future automotive needs, and we hope to see you again soon. Until next time, have a great day! Sincerely, The Norman Frede Chevrolet Team

June 20, 2023

The service was excellent and it went fast. Best of all, it was very inexpensive! More

by cookiehock
Workmanship
Recommend Dealer
Yes
Employees Worked With
Chaise Merritt
Report | Print
Jun 22, 2023 -

Fertitta Chevrolet responded

Thank you for putting your trust in Norman Frede Chevrolet! We pride ourselves in our service department’s ability to provide world class customer service. We wish you happy travels and look forward to seeing you at your next service appointment. Sincerely, The Norman Frede Chevrolet Team

June 18, 2023

Sales person was helpful finding car for our daughter and was very understanding what we were looking for More

by Ellie
Sales Price Transparency
Purchase Time
Recommend Dealer
Yes
Employees Worked With
Matthew Waggoner
Report | Print
Jun 21, 2023 -

Fertitta Chevrolet responded

Thank you so much for giving us an opportunity to work with you and your family! We look forward to helping you with any and all of your future automotive needs! Sincerely, The Norman Frede Chevrolet Team

June 16, 2023

They have an efficient competent service department. I have purchased 2 vehicles from them because there are no games in the buying process. I plan to buy my next Chevy from Norman Frede as well. More

by Swatson692
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jonathan Whitaker
Report | Print
Jun 19, 2023 -

Fertitta Chevrolet responded

We really appreciate your feedback. We love hearing from our customers and thank you for choosing us for your automotive needs. We hope that if you ever require automotive assistance in the future, you won’t hesitate to reach out to us. Sincerely, The Norman Frede Chevrolet Team

June 15, 2023

The process was seamless. Kyle made sure to explain every part of the process and we were in and out of there with exactly what we wanted. More

by marcella_oc
Sales Price Transparency
Purchase Time
Recommend Dealer
Yes
Employees Worked With
Kyle Scheck
Report | Print
Jun 16, 2023 -

Fertitta Chevrolet responded

Thank you so much for taking the time to let us know how happy you are with your experience! Feedback from you is one way we know we are achieving our goals. Let us know if we can assist you again! Sincerely, The Norman Frede Chevrolet Team

June 15, 2023

They did great work in a timely manner. Finished product looks like new. Thanks so much. More

by bkchmy
Sales Price Transparency
Recommend Dealer
Yes
Employees Worked With
Fidel Pallares
Report | Print
Jun 16, 2023 -

Fertitta Chevrolet responded

Wow, your kind words took our breath away! We are so glad your recent visit was such a success, and we hope you won’t hesitate to reach out again in the future. Sincerely, The Norman Frede Chevrolet Team

June 12, 2023

I had a very great car buying experience. Everyone was very friendly and helpful. I bought used car from Melissa she was a great sales rep! More

by Jack
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Pastor Osorio, Melissa Retana
Report | Print
Jun 14, 2023 -

Fertitta Chevrolet responded

Thank you for this amazing review and shoutout for Melissa! We really appreciate your business. Sincerely, The Norman Frede Chevrolet Team

June 09, 2023

Always courteous, easy to make an appointment and efficient with waiting time. Clean and waiting area is comfortable More

by Dawn
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Heather Payne
Report | Print
Jun 12, 2023 -

Fertitta Chevrolet responded

Thank you so much for taking the time to share your feedback with us! We work hard to make sure our guests have an awesome experience. We will share your comments with our team and we look forward to working with you again down the road. Sincerely, The Norman Frede Chevrolet Team

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