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Fertitta Chevrolet

Houston, TX

4.9
968 Reviews
Call Dealership (281) 306-0161
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16801 Feather Craft Ln

Houston, TX

77058

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968 Reviews of Fertitta Chevrolet

July 03, 2023

The staff is very professional and answered all my questions. They are very understanding of my concerns and work to resolve any issues I had. More

by rlillie119
Sales Price Transparency
Recommend Dealer
Yes
Employees Worked With
Steve Gomez
Report | Print
Jul 06, 2023 -

Fertitta Chevrolet responded

Thank you so much for taking the time to share your feedback with us! We will share your comments with our team and we look forward to working with you again down the road. Sincerely, The Norman Frede Chevrolet Team

June 30, 2023

The moment I was greeted, was a welcoming experience. The whole buying process was as smooth as any I experienced any time before. More

by ron1864
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
David L., Zack, Amy
Report | Print
Jun 30, 2023 -

ron1864 responded

If you have issues and are unsure of being able to buy a car, the first thing you should do is contact Norman Frede Chevrolet!

June 28, 2023

Friendly and prompted service advisor. Service was fast and reliable. Awesome experience at this location. More

by adriane00
Service Communication
Recommend Dealer
Yes
Employees Worked With
Lenny Gordon -Service Dept
Report | Print
Jul 01, 2023 -

Fertitta Chevrolet responded

Thank you so much for taking the time to share your feedback with us! We work hard to make sure our guests have an awesome experience. We will share your comments with our team and we look forward to working with you again down the road. Sincerely, The Norman Frede Chevrolet Team

June 27, 2023

Awesome customer service, Jacob was in constant contact with me about my vehicle. They did a Great job repairing my vehicle. Will definitely recommend! More

by James L.
Service Price Transparency
Recommend Dealer
Yes
Employees Worked With
Jacob
Report | Print
Jun 29, 2023 -

Fertitta Chevrolet responded

Thank you for the kind words. We're completely committed to providing top quality service and we're thrilled to hear that your experience reflected this dedication. We appreciate the time it took for you to give us this feedback. At Norman Frede Chevrolet, we value our customers and we look forward to seeing you down the road. Sincerely, The Norman Frede Chevrolet Team

June 26, 2023

From start to finish it was the best new car purchase experience I’ve had More

by brpilot
Sales Price Transparency
Recommend Dealer
Yes
Employees Worked With
Kevin Martinez
Report | Print
Jun 29, 2023 -

Fertitta Chevrolet responded

We love hearing about customers that have a terrific experience at Norman Frede Chevrolet. We know that buying a car is an important decision and we are proud that you chose our dealership. Please feel free to contact us if you have any questions about your new vehicle. Sincerely, The Norman Frede Chevrolet Team

June 26, 2023

Everyone we have encountered at Norman Frede has been AMAZING. Special shout out to Milly! It has been the easiest vehicle purchase we have ever made and we will and have already been referring people to More

by meganjones90
Sales Price Transparency
Recommend Dealer
Yes
Employees Worked With
Charlton Cotton, Milly Jose
Report | Print
Jun 27, 2023 -

Fertitta Chevrolet responded

Thank you for taking the time to write this fantastic review! Our team works very hard to ensure each of our customers is 100% satisfied with the overall experience. We look forward to working with you again! Sincerely, The Norman Frede Chevrolet Team

June 25, 2023

Excellent service from beginning to end. Andrew is excellent and very professional. I will purchase from them again because of there no nonsense approach. More

by Norris
Recommend Dealer
Yes
Employees Worked With
Andrew Reyes
Report | Print
Jun 27, 2023 -

Fertitta Chevrolet responded

Norris, thanks for leaving this wonderful feedback! Customer satisfaction is our top priority and we’re ecstatic to hear that you enjoyed your experience. We appreciate your business and look forward to seeing you again in the future. Have a great day! Sincerely, The Norman Frede Chevrolet Team

June 24, 2023

Jacob is a very professional and knowledgeable service person The service department at Norman Frede is always helpful and professional More

by seajay
Service Price Transparency
Recommend Dealer
Yes
Employees Worked With
Jacob
Report | Print
Jun 26, 2023 -

Fertitta Chevrolet responded

We truly appreciate you taking the time to write about your experience at our service department. We want to provide all of our customers with quick and efficient vehicle maintenance, and we’re thrilled to hear that you feel you had such a wonderful experience with our entire team. We’re happy to hear that you can trust us with your vehicle, and we hope you continue to choose us whenever you need your car serviced. We can’t wait to see you again soon! Sincerely, The Norman Frede Chevrolet Team

June 23, 2023

Excellent service , all contacts were extremely professional and will suggest to others they utilize Norman Frede chevrolet More

by Bob
Service Price Transparency
Recommend Dealer
Yes
Employees Worked With
Eddie Cox, Brent Biarnesen, Masiel Acosta
Report | Print
Jun 26, 2023 -

Fertitta Chevrolet responded

We appreciate you for letting others know about your experience! If you ever need anything in the future, please don't hesitate to let us know. Take care! Sincerely, The Norman Frede Chevrolet Team

June 22, 2023

I had a great experience at Norman Frede Chevrolet. Millosy was a great sales person! I told her what I was looking for and she delivered! They worked as a team to meet my needs as the customer and the More

by Krgarza2204
Sales Price Transparency
Recommend Dealer
Yes
Employees Worked With
Chance Merritt, Milly Jose
Report | Print
Jun 23, 2023 -

Fertitta Chevrolet responded

Congratulations on your new purchase! Thank you for taking the time to write about your experience with us. We are determined to deliver detail-oriented, honest, and personalized customer service. Your glowing review is a reflection of our dedication to going the extra mile to please our guests. We're so happy to hear we were able to help find the perfect vehicle for you. We would love to work with you again. Sincerely, The Norman Frede Chevrolet Team

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