Back

Fertitta Chevrolet

Houston, TX

4.9
968 Reviews

16801 Feather Craft Ln

Houston, TX

77058

Directions

By Type

968 Reviews of Fertitta Chevrolet

July 19, 2023

So far everything has been excellent with quick turnarounds and excellent service and quick scheduling More

by jimmie47
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Trever Craigie
Jul 21, 2023 -

Fertitta Chevrolet responded

Thank you for your wonderful review! We greatly appreciate your feedback and hope to welcome you back to our dealership soon. Sincerely, The Norman Frede Chevrolet Team

July 19, 2023

Always perfect service! They check vehicle completely and you know that it is completely safe! More

by jkirkpa323
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Eddie Cox, Trever Craigie
Jul 20, 2023 -

Fertitta Chevrolet responded

Thanks for leaving this wonderful feedback! Customer satisfaction is our top priority and we’re ecstatic to hear that you enjoyed your experience. We appreciate your business and look forward to seeing you again in the future. Have a great day! Sincerely, The Norman Frede Chevrolet Team

July 19, 2023

Made the buying process simple and straightforward. The service department has also been pleasant to work with. This is the second car I’ve purchased from Norman Frede and would consider them again if More

by annsteriv
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Tanya, Gregg McAlpine
Jul 19, 2023 -

annsteriv responded

**

Jul 20, 2023 -

Fertitta Chevrolet responded

Your great feedback truly made our day! We appreciate you for letting others know about your experience! If you ever need anything in the future, please don't hesitate to let us know. Take care! Sincerely, The Norman Frede Chevrolet Team

July 19, 2023

Very courteous and professional service. Worked easily with the parts department to find materials and was able to quickly schedule service to install and program my vehicle. More

by Ken Reynaud
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Lenny Gordon -Service Dept
Jul 21, 2023 -

Fertitta Chevrolet responded

Thank you for the kind words. We're completely committed to providing top quality service and we're thrilled to hear that your experience reflected this dedication. We appreciate the time it took for you to give us this feedback. At Norman Frede Chevrolet, we value our customers and we look forward to seeing you down the road. Sincerely, The Norman Frede Chevrolet Team

July 18, 2023

Excellent service I’m a repeat customer. I bought 6 new vehicles from Norman Frede since 1990. Service department was always great. I keep coming back More

by drsblaze
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Kyle Scheck
Jul 20, 2023 -

Fertitta Chevrolet responded

We appreciate you for letting others know about your experience! If you ever need anything in the future, please don't hesitate to let us know. Take care! Sincerely, The Norman Frede Chevrolet Team

July 14, 2023

Great service from Kevin. All I had to do was sign and pick up the keys More

by jsaucedo02
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Kevin Martinez
Jul 15, 2023 -

Fertitta Chevrolet responded

Your great feedback truly made our day! We appreciate you for letting others know about your experience! If you ever need anything in the future, please don't hesitate to let us know. Take care! Sincerely, The Norman Frede Chevrolet Team

July 14, 2023

Purchased a new vehicle from here, the buying experience was quick and easy, thanks!! Will be buying future vehicles from here!! More

by heribertoherrera49
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Kyle Scheck
Jul 17, 2023 -

Fertitta Chevrolet responded

Thanks for the wonderful review of your recent visit to our dealership. We strive for 100% customer satisfaction for each and every experience and we hope you enjoy your vehicle for a long time to come. It was truly a pleasure working with you. Sincerely, The Norman Frede Chevrolet Team

July 10, 2023

From start to finish, this was the best car buying experience ever. Kevin was my salesman and he did an incredible job of listening to my needs. More

by orlandoalvin
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Charlton Cotton, Chance Merritt, Kevin Martinez
Jul 12, 2023 -

Fertitta Chevrolet responded

Your great feedback truly made our day! We appreciate you for letting others know about your experience! If you ever need anything in the future, please don't hesitate to let us know. Take care! Sincerely, The Norman Frede Chevrolet Team

July 08, 2023

Kevin provides exceptional service and is very transparent throughout the entire process. He is trustworthy and respectful. More

by MNguyen
Sales Price Transparency
Purchase Time
Recommend Dealer
Yes
Employees Worked With
Kevin Martinez
Jul 11, 2023 -

Fertitta Chevrolet responded

Thank you so much for taking the time to let us know how happy you are with your experience! Feedback from you is one way we know we are achieving our goals. Let us know if we can assist you again! Sincerely, The Norman Frede Chevrolet Team

July 06, 2023

My experience with the service department was fabulous. With the unexpected repairs and part’s unavailable, service department located a part and had my vehicle to me quicker than expected. More

by Cyndi
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Lenny Gordon -Service Dept
Jul 07, 2023 -

Fertitta Chevrolet responded

We truly appreciate you taking the time to write about your experience at our service department, Cyndi. We want to provide all of our customers with quick and efficient vehicle maintenance, and we’re thrilled to hear that you feel you had such a wonderful experience with our entire team. We’re happy to hear that you can trust us with your vehicle, and we hope you continue to choose us whenever you need your car serviced. We can’t wait to see you again soon! Sincerely, The Norman Frede Chevrolet Team

...
27
...