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Fertitta Chevrolet

Houston, TX

4.9
968 Reviews

16801 Feather Craft Ln

Houston, TX

77058

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968 Reviews of Fertitta Chevrolet

August 30, 2023

Gregg was great on our sale. Went the extra mile to make sure we were completely satisfied. More

by coogkeeper
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Gregg McAlpine, Joan McKinney
Aug 31, 2023 -

Fertitta Chevrolet responded

Reviews like yours are truly a breath of fresh air! The member of the team you have mentioned is truly an invaluable asset and we appreciate everything that they do. We will be sure to pass on your very kind compliments and we encourage you to call or stop by if there is anything else that we can do for you. Sincerely, The Norman Frede Chevrolet Team

August 30, 2023

Eddie Cox and his team are great. A special thank you to Trever Craigie my service advisor More

by Hardenjim
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Eddie Cox, Trever Craigie
Sep 01, 2023 -

Fertitta Chevrolet responded

Thank you for the awesome feedback! Trevor is an excellent service adviser and we appreciate all he does for us! We're very happy to hear that he was there to provide you with great service. Sincerely, The Norman Frede Chevrolet Team

August 29, 2023

Knowledgeable sales staff, quick easy friendly. Everything was explained thoroughly. Couldn’t of been a betting buying experience More

by Larpig
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Ana Villa
Aug 30, 2023 -

Fertitta Chevrolet responded

Thanks for the wonderful review of your recent visit to our dealership. We strive for 100% customer satisfaction for each and every experience and we hope you enjoy your vehicle for a long time to come. It was truly a pleasure working with you. Sincerely, The Norman Frede Chevrolet Team

August 28, 2023

Very nice experience, very helpful sales person and friendly staff, I would recommend this dealership to everyone!! More

by Msalinas105
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Andrew Reyes
Aug 30, 2023 -

Fertitta Chevrolet responded

Thank you for leaving us this great review! We are very happy to hear that we could be so helpful during your recent visit with us. We look forward to seeing you back again in the future. Take care! Sincerely, The Norman Frede Chevrolet Team

August 28, 2023

Nice and clean great music to listen to while waiting and great salesman I had More

by Hamidhd713
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Andrew Reyes
Aug 30, 2023 -

Fertitta Chevrolet responded

Thank you for visiting our delaership and for leaving the kind words. We plan to continue giving great customer service and a comfortable place for all our guests during their visit at our dealership. Sincerely, The Norman Frede Chevrolet Team

August 27, 2023

Outstanding dealer that is Honest! Andrew is a great person to work with and very knowledgeable and helpful. The entire staff is great. They have terrific prices as well and a ve More

by dustin.guiducci
Sales Price Transparency
Trade-in Experience
Purchase Time
Recommend Dealer
Yes
Employees Worked With
Lenny Gordon, Andrew Reyes
Aug 30, 2023 -

Fertitta Chevrolet responded

Congratulations on your new vehicle, Dustin. Thank you for writing such a great review about your experience at our dealership! We appreciate the feedback and are pleased that your experience with Andrew was so positive. We do our best to make sure all of our customers leave with the right vehicle and we're glad that you're enjoying yours. We look forward to seeing you again. Sincerely, The Norman Frede Chevrolet Team

August 27, 2023

We are a return buyer. We’ve always had a pleasure doing business with this dealership. More

by Pa.rodgers5175Peggy
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Tonya Allen - Finance - 5 stars , Chance Merritt, Milly Jose
Aug 30, 2023 -

Fertitta Chevrolet responded

Thank you so much for your feedback as well as your loyalty. We appreciate building long term customer relationships and we truly value your business. Sincerely, The Norman Frede Chevrolet Team

August 27, 2023

Trever is an asset to NFC. ! He works well with scheduling your appointment and keeping in touch with you through the whole process. More

by Big K
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Trever Craigie, Jose Guevara
Aug 29, 2023 -

Fertitta Chevrolet responded

Thank you for reaching out to us and letting us know about your recent visit. We appreciate everything Trever does for Norman Frede Chevrolet and our customers. Hope to see you again soon! Sincerely, The Norman Frede Chevrolet Team

August 26, 2023

Of course I would rate it a 5, Excellent. And Mia was terrific. She had adopted a professional approach to send me a text almost everyday letting me know what stage my car was in. It literall More

by aarashid
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mia
Aug 28, 2023 -

Fertitta Chevrolet responded

Thanks for your awesome review, Amir! We're very happy to hear that Mia was of such great help to you. She takes pride in her customer service and always makes sure our customers know everything that is going on! We strive to provide excellent customer service, and we're glad that this was the case for you! Please let us know if there's anything else we can do for you. Sincerely, The Norman Frede Chevrolet Team

August 26, 2023

The service department was excellent with handling my vehicle and repairing the recap. Much appreciated. I have to comment that washing the vehicle before returning to the customer would have made this v More

by C8
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
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