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Fertitta Chevrolet

Houston, TX

4.9
968 Reviews

16801 Feather Craft Ln

Houston, TX

77058

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968 Reviews of Fertitta Chevrolet

September 06, 2023

From my call in requesting info on a specific vehicle to arriving and discussing the purchase of my new truck including the financing both Kyle and Amy made me feel comfortable and cared for More

by Bryantsdad
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Any Bowlin, Kyle Scheck
Sep 08, 2023 -

Fertitta Chevrolet responded

Thank you so much for taking the time to share your feedback with us! We work hard to make sure our guests have an awesome experience. We will share your comments with our team and we look forward to working with you again down the road. Sincerely, The Norman Frede Chevrolet Team

September 05, 2023

Went in today to look at and purchase a new Tahoe. Andrew and Brett were very helpful in making my wife comfortable with the purchase. No high pressure to buy. My wife and I are not very tech savvy, h More

by swevans1234
Recommend Dealer
Yes
Employees Worked With
Tonia in finance, Brett Barr, Chance Merritt, Andrew Reyes
Sep 06, 2023 -

Fertitta Chevrolet responded

We cannot thank you enough for your wonderful review of Norman Frede Chevrolet and for your referrals and recommendation! It was a pleasure to assist you and please let us know when we can do so again! Sincerely, The Norman Frede Chevrolet Team

September 05, 2023

Everyone at the dealership was a pleasure to deal with. Work was done in the time promised. I will recommend to others More

by Hking13
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Trever Craigie
Sep 06, 2023 -

Fertitta Chevrolet responded

Thank you for your kind words. We know servicing your vehicle takes time out of your day and we strive to make every experience a pleasant one. We are extremely happy that you left satisfied and we do appreciate your business. Sincerely, The Norman Frede Chevrolet Team

September 05, 2023

Brett was amazing and so patient to work with! Everyone was very nice and welcoming More

by Lmeza12
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Janie Bennett, Brett Barr
Sep 06, 2023 -

Fertitta Chevrolet responded

Thank you for writing this amazing review for our team! We always appreciate customer feedback, and we are pleased to hear that our team provided a comfortable and welcoming visit. We hope to earn the opportunity to work with you again in the future. Please let us know if you have any questions. Sincerely, The Norman Frede Chevrolet Team

September 05, 2023

Very professional quick response and service also employee helpful and professional answered all my questions More

by chevelle
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Smiley Quintanilla, Jaelynn Silva
Sep 06, 2023 -

Fertitta Chevrolet responded

Thank you for reaching out! Reviews like these mean the world to us here at our dealership and we will be sure to relay to the team. Take care and have a great day. Sincerely, The Norman Frede Chevrolet Team

September 02, 2023

I have been maintaining and accessorizing my truck and car at Norman Frede for the past three years with full satisfaction. More

by SJ
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Chaise Merritt
Sep 05, 2023 -

Fertitta Chevrolet responded

Thank you for taking the time to write this fantastic review! Our team works very hard to ensure each of our customers is 100% satisfied with the overall experience. We look forward to working with you again! Sincerely, The Norman Frede Chevrolet Team

September 01, 2023

Brett Was great ! !! He takes his time. Explain everything . And lady at front Desk so sweet More

by Thejudycox
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Brett Barr
Sep 03, 2023 -

Fertitta Chevrolet responded

We appreciate you for letting others know about your experience! If you ever need anything in the future, please don't hesitate to let us know. Take care! Sincerely, The Norman Frede Chevrolet Team

September 01, 2023

First time using service department. Service was fast and professional. Very accommodating with my schedule. More

by g_watts2
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Trever Craigie
Sep 03, 2023 -

Fertitta Chevrolet responded

Thank you so much for taking time out of your day to share your experience with everyone. We believe in attentive and professional customer service and we're glad that our team made such a great impression on you. Sincerely, The Norman Frede Chevrolet Team

August 31, 2023

Chaise Merritt, my service advisor was very efficient and answered any questions I had, He got me in efficiently and out quickly. More

by kbms2006
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Chaise Merritt
Sep 01, 2023 -

Fertitta Chevrolet responded

Thank you for reaching out to us and letting us know about your recent visit. We appreciate everything Chaise does for Norman Frede Chevrolet and our customers. Hope to see you again soon! Sincerely, The Norman Frede Chevrolet Team

August 31, 2023

Personnel did a great job of making our experience worry free and they went out of there way to make us comfortable through the whole process More

by Rogcin79
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Tanya allen, Ana Villa, Milly Jose
Sep 01, 2023 -

Fertitta Chevrolet responded

Thank you for writing this amazing review for our team! We always appreciate customer feedback, and we are pleased to hear that our team provided a comfortable and welcoming visit. We hope to earn the opportunity to work with you again in the future. Please let us know if you have any questions. Sincerely, The Norman Frede Chevrolet Team

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