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Fertitta Chevrolet

Houston, TX

4.9
968 Reviews
Call Dealership (281) 306-0161
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16801 Feather Craft Ln

Houston, TX

77058

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968 Reviews of Fertitta Chevrolet

September 14, 2023

Quick work with, high quality, great customer service, Mia was very friendly and the truck looked great and was given back to me very clean. More

by Timothy.carnell
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Noey Aleman, Mia Johnson
Report | Print
Sep 15, 2023 -

Fertitta Chevrolet responded

Timothy, thanks for leaving this wonderful feedback! Customer satisfaction is our top priority and we’re ecstatic to hear that you enjoyed your experience. We appreciate your business and look forward to seeing you again in the future. Have a great day! Sincerely, The Norman Frede Chevrolet Team

September 14, 2023

They care about their customers, whether it’s sales, service or collision. I refer an individual (s) unconditionally to Norman Freide. More

by msepsick
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Amanda, Receptionist. Jose, Driver is ALWAYS GREAT & friendly, Amy Bowlin, Chaise Merritt, Wade Wertz, Adriana Camarillo
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Sep 14, 2023 -

msepsick responded

I’m very pleased to be a Norman Frede customer

Sep 15, 2023 -

Fertitta Chevrolet responded

Thank you for reaching out! Reviews like these mean the world to us here at our dealership and we will be sure to relay them to the team. Take care and have a great day. Sincerely, The Norman Frede Chevrolet Team

September 12, 2023

Helpful and accommodating. My air conditioner was repaired and my oil changed in about four hours. More

by Spike
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jacob Hudson
Report | Print
Sep 14, 2023 -

Fertitta Chevrolet responded

Thank you for your outstanding rating about our service department, Spike. We appreciate the opportunity to service your vehicle and look forward to doing so in the future. Thanks for taking the time to write this review! Sincerely, The Norman Frede Chevrolet Team

September 11, 2023

The dealership was nice and very knowledgeable of the truck I wanted to purchase. Kevin was very helpful of the financing and overall we are very satisfied with our purchase More

by Arlenestrouse
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Kevin Martinez
Report | Print
Sep 13, 2023 -

Fertitta Chevrolet responded

Thank you for reaching out! Reviews like these mean the world to us here at our dealership and I will be sure to relay to the team. Take care and have a great day. Sincerely, The Norman Frede Chevrolet Team

September 11, 2023

Replaced fuel pump modulator quickly for the second time . Excellent communication all around from service rep More

by Oburgess
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jacob Hudson
Report | Print
Sep 13, 2023 -

Fertitta Chevrolet responded

We appreciate you working with our service department to get your vehicle back in tip-top shape. Please don't hesitate to call if we can help with anything else. Take care! Sincerely, The Norman Frede Chevrolet Team

September 09, 2023

Very friendly and answering all my questions and getting me the best deal on a new truck. More

by covalcine
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Kyle Scheck, Kevin Martinez
Report | Print
Sep 11, 2023 -

Fertitta Chevrolet responded

Thank you for this amazing review! We really appreciate your business. Sincerely, The Norman Frede Chevrolet Team

September 09, 2023

I feel like the price is kinda high for an oil change. Maybe you cold send out more coupons. More

by bobbykt37
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jason Castillo
Report | Print
September 07, 2023

Norman Frede is my choice for service. They are attentive, honest, efficient and competitively priced. The waiting area is nice and the attendant there is personable. More

by RTE
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Tracy (?), Trever Craigie, Jacob Hudson, Katherine Garcia
Report | Print
Sep 08, 2023 -

Fertitta Chevrolet responded

Your compliments and kind words mean so much to us and our team! We love hearing from satisfied customers, as we work incredibly hard each and every day to ensure that they’re given the fantastic customer service we know they deserve. Thank you for your business and for coming into see us. We hope that we can have the opportunity to work with you again soon. Sincerely, The Norman Frede Chevrolet Team

September 06, 2023

Very friendly staff. They always treat us like VIPs. Been with them for over 5 years. More

by grisceldasalinas
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jaelynn Silva
Report | Print
Sep 07, 2023 -

Fertitta Chevrolet responded

Thank you for this amazing review! We really appreciate your business. Sincerely, The Norman Frede Chevrolet Team

September 06, 2023

Brett was amazing. Lenny was great too. Very upfront about everything and no high pressure add ons. I will return for my next purchase. Thank you guys!! More

by BRENNANVICE
Sales Price Transparency
Purchase Time
Recommend Dealer
Yes
Employees Worked With
Brett Barr, Lenny Gordon
Report | Print
Sep 08, 2023 -

Fertitta Chevrolet responded

Thank you for reaching out! Reviews like these mean the world to us here at our dealership and I will be sure to relay to the team. Take care and have a great day. Sincerely, The Norman Frede Chevrolet Team

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