Back

Fertitta Chevrolet

Houston, TX

4.9
968 Reviews

16801 Feather Craft Ln

Houston, TX

77058

Directions

By Type

968 Reviews of Fertitta Chevrolet

September 28, 2023

Great service kept me informed, Trevor was very polite and went out of his way to make sure my problem was taken care of in a timely manner More

by Rogcin79
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Trever Craigie
Sep 29, 2023 -

Fertitta Chevrolet responded

Hello and thank you for your kind words. We are very happy to hear that Trevor was so attentive during your visit to our dealership! Thank you again and we look forward to working with you again in the future! Sincerely, The Norman Frede Chevrolet Team

September 27, 2023

I'm very thankful for you guys this my second car I got from this dealership.I went to another Chevy dealership no one would work with me.Yall always go over and beyond for me❤️ More

by phoebesutton7@gmail.com
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Charlton Cotton, Ana Villa, Chance Merritt, Tonia Allen
Sep 28, 2023 -

Fertitta Chevrolet responded

Thank you for leaving us this great review. We are very happy to hear that we could provide you with a second car buying experience that was just as good or better as the first! Please come back and see us again in the future with anything else you might need. Take care! Sincerely, The Norman Frede Chevrolet Team

September 27, 2023

Excellence service. They took the time to explain the entire repair to me. Provided transportation to and from the dealership which I highly valued. Will use them in More

by Jim
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Katherine Garcia
Sep 28, 2023 -

Fertitta Chevrolet responded

We appreciate you working with our service department to keep your vehicle in tip-top shape, Jim. Please don't hesitate to call if we can help with anything at all. Sincerely, The Norman Frede Chevrolet Team

September 25, 2023

This is the second time I’ve been at Norman Frede Chevrolet for services on my new 2022 Corvette stingray, and both times the staff has been wonderful More

by Josegtijerina
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Trever Craigie
Sep 27, 2023 -

Fertitta Chevrolet responded

Thank you for your wonderful feedback, Jose. We always strive to meet the needs of our customers no matter the situation. Feel free to let us know if you have any concerns about your vehicle. Sincerely, The Norman Frede Chevrolet Team

September 24, 2023

My new car purchase experience was excellent. I will always recommend Norman Frede to anyone. More

by No name
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Charlton Cotton, Kyle Scheck, Tonia Allen
Sep 26, 2023 -

Fertitta Chevrolet responded

Thank you so much for taking the time to share your feedback with us! We work hard to make sure our guests have an awesome experience. We will share your comments with our team and we look forward to working with you again down the road. Sincerely, The Norman Frede Chevrolet Team

September 21, 2023

I would like to commend the mechanic who worked on my Tahoe for going the extra mile. I had the screws for the "brace" in my pocket and didn't realize I had them. He took the time to find extra screws More

by pbarrera
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Trever Craigie
Sep 22, 2023 -

Fertitta Chevrolet responded

Thank you so much for your excellent input! We're proud of our service technicians and hope to pass along your great experience to all of our customers. Please let us know if there is anything else that we can assist you with! Sincerely, The Norman Frede Chevrolet Team

September 19, 2023

Brett Barr was very good person I like him as soon as he came up to me More

by Sf2355
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Charlton Cotton, Brett Barr
Sep 21, 2023 -

Fertitta Chevrolet responded

Thank you for taking the time to write this review. We are pleased to hear that Brett was able to provide an efficient and overall positive experience. Sincerely, The Norman Frede Chevrolet Team

September 19, 2023

They were all very nice, very efficient, and over all good service from each person i talked to! More

by Andersonc600300
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Kevin Martinez
Sep 21, 2023 -

Fertitta Chevrolet responded

Wow, your kind words took our breath away! We are so glad your recent visit was such a success, and we hope you won’t hesitate to reach out again in the future. Sincerely, The Norman Frede Chevrolet Team

September 19, 2023

Norman Frede Chevrolet is very easy to do business with, low key, and honest. They do not try to high pressure the buyer with gimmicks and do not try to add unnecessary or hidden fees. Our sales person , An More

by bscogin
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Trever Craigie, Ana Villa
Sep 21, 2023 -

Fertitta Chevrolet responded

We cannot thank you enough for your wonderful review of Norman Frede Chevrolet and for your referrals and recommendation! It was a pleasure to assist you and please let us know when we can do so again! Sincerely, The Norman Frede Chevrolet Team

September 15, 2023

We have been a customer of Norman frede for more than 40 years. We will continue to be a customer for a long time more. They do great customer service!!! More

by mmvit
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Chaise Merritt, David Lopez
Sep 15, 2023 -

mmvit responded

Great customer service!!

Sep 18, 2023 -

Fertitta Chevrolet responded

Thank you so much for your feedback as well as your loyalty. We appreciate building long-term customer relationships and we truly value your business. Sincerely, The Norman Frede Chevrolet Team

...
19
...