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Family Toyota of Arlington

Arlington, TX

4.7
1,829 Reviews

1661 Wet N Wild Way

Arlington, TX

76011

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1,829 Reviews of Family Toyota of Arlington

July 25, 2016

Awesome customer service! Everyone at Family Toyota is so nice and helpful! Would highly recommend my family to come here! Extremely professional and respectful. Great price, More

by TAD
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Derrick (D-Mick) Mickens, David Nevills
Jul 26, 2016 -

Family Toyota of Arlington responded

Thank you for your feedback! We're delighted to hear that we were able to provide you with the great service you deserve. We're proud of our helpful, friendly atmosphere. Congratulations on your new vehicle!

July 25, 2016

Excellent Service Got excellent service! David Nevills is very prossional and welcoming. He come highly recommended! If your ever in the market go see David. Thanks More

by Taps
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Derrick (D-Mick) Mickens, David Nevills
Jul 26, 2016 -

Family Toyota of Arlington responded

Thank you for your review! We're so happy to hear that David was so helpful. It's always wonderful hearing from our happy customers. Congratulations on your new vehicle, please let us know if we can be of service in the future!

July 25, 2016

Toyota lease experience was amazing New purchase they listan to what you say not what they want to sell you. Stay away from freedom of ft worth go see John orJustin. They rock. More

by Casey.1234
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Patrick Barrigan, John West, Adam Ramsey
Jul 26, 2016 -

Family Toyota of Arlington responded

Thank you for your review, Casey! We're happy to hear that John and Justin were so helpful. We appreciate your business, let us know if we can be of service in the future!

July 24, 2016

Very helpful and knowledgeable We enjoyed our experience. We were treated well, got all our questions answered, and were prepared to make a solid decision in the replacement of one More

by 2CAN
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Derrick (D-Mick) Mickens, Justin Bateman, Sergio Valencia
Jul 24, 2016 -

Family Toyota of Arlington responded

We're happy to know that you enjoyed your experience working with both Sergio and Justin. Thank you for taking the time to share your review. Your business is truly appreciated and we look forward to working with you again in the future! Best, Matthew Luck Family Toyota of Arlington New/Used Relationship Manager 804-517-8142

July 24, 2016

There is always a solution with them I had the best experience with them , great behaviour with customers all professional staff and great cars, I really appreciate the way the treated me More

by Nazeer
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Matt Luck, Patrick Barrigan, Will Davis, John West
Jul 24, 2016 -

Family Toyota of Arlington responded

Glad to know that you were treated well, and that you had the best experience working with our team. Thank you for sharing your review, Nazeer. We are glad to have made business with you, and look forward to working with you again in the future! Should you need anything, do not hesitate to let us know. Best, Matthew Luck Family Toyota of Arlington New/Used Relationship Manager 804-517-8142

July 23, 2016

Easy, Smooth Purchase David was so easy and kind to work with! He took the time we needed to show us multiple options. The entire experience was very satisfying. More

by Frank
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Derrick (D-Mick) Mickens, David Nevills
Jul 24, 2016 -

Family Toyota of Arlington responded

I am happy to know that you are satisfied with your experience, Frank. Thank you for taking the time to share your review. Your business is appreciated and we look forward to working with you again in the future! Best, Matthew Luck Family Toyota of Arlington New/Used Relationship Manager 804-517-8142

July 23, 2016

Oil change and recalls My wait time was incredible. I was accustomed to long waits that i didnt believe it when I got the call saying my vehicle was ready. All of the work w More

by Trudy Powell
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Bobby Eyeington, Chase Hataway, Vannessa Obregon
Jul 24, 2016 -

Family Toyota of Arlington responded

I am glad to know that you are pleased with your experience working with our team and Chase, in particular. Thank you for taking the time to share your review, Trudy. Your business is truly appreciated and we look forward to seeing you again for your next visit! Best, Matthew Luck Family Toyota of Arlington New/Used Relationship Manager 804-517-8142

July 23, 2016

1st Visit This was Don Davis Toyota, then Auto Nation and now Family appears many changes are taking place. On this visit to have my 30,000 'mile checkup I wo More

by Hansonsouth
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Robin
Jul 24, 2016 -

Family Toyota of Arlington responded

I am glad to see that you are happy with our dealership and the changes that we have made. We are always working hard and looking for ways to best serve our customers. We hope to continue doing that for you in the future. Thank you for your business, it is truly appreciated! Best, Matthew Luck Family Toyota of Arlington New/Used Relationship Manager 804-517-8142

July 23, 2016

Review Robin Leach was the service advisor for my work. He was outstanding. I appreciated the discussion I had with him at checkout about my truck's service More

by Whatever
Recommend Dealer
Yes
Employees Worked With
Robin Leach, Terence Peden
Jul 24, 2016 -

Family Toyota of Arlington responded

Thank you for your feedback. Though I am glad to know that you are happy with our team and your experience at our dealership, we will surely find ways to make it easier to compliment our staff when needed. Your business is truly appreciated and we look forward to your next visit! Best, Matthew Luck Family Toyota of Arlington New/Used Relationship Manager 804-517-8142

July 22, 2016

Very attentive Went into get key FOB programmed and recall on vehicle. They were very attentive and professional. they got me in and out in a reasonable amount of ti More

by elig
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Chase Hataway, Leon Gibson
Jul 24, 2016 -

Family Toyota of Arlington responded

I am happy to read that your experience working with our team went well. Your time is important to us. So, it is wonderful to know that it was utilized wisely. Thank you for your business. We look forward to working with you again in the future! Best, Matthew Luck Family Toyota of Arlington New/Used Relationship Manager 804-517-8142

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