
Family Toyota of Arlington
Arlington, TX
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1,829 Reviews of Family Toyota of Arlington
Very Professional Before I came into the dealership today, I was told not to buy a Toyota. The recall a few years ago left a bad taste in some peoples mouths, however Before I came into the dealership today, I was told not to buy a Toyota. The recall a few years ago left a bad taste in some peoples mouths, however; after talking with Andrea Speed who educated me on everything and other brands of cars as well, I was able to make a Toyota Camry my choice. I did back his words up with my mechanic that I already go to when service is needed. Thank You, Andrea Speed and Lyman Falecia Brown More

My experience with family Toyota My experience in at family Toyota has been outstanding. The service provided by David Neville's and Josh Tackett was remarkably professional persona My experience in at family Toyota has been outstanding. The service provided by David Neville's and Josh Tackett was remarkably professional personable and helpful they took the time to assist me in finding the best automobile suited to my needs and preferences in addition the financial services of Justin were offered with great professionalism and responsiveness to my Nate's every encounter that I had during my transactions with family Toyota today was memorable and I'm very glad that I chose to do business with this outstanding dealership More
Great Service Overall Got me in and out quickly in time for my next appointment. All OK except the tires needed air; I had to stop and top off the air in all 4, especially Got me in and out quickly in time for my next appointment. All OK except the tires needed air; I had to stop and top off the air in all 4, especially the back right. More
Professional, Friendly Treatment This is an all-star dealership! Several of the staff had been at my previous dealership and are now at Family Toyota, both at this store and the Famil This is an all-star dealership! Several of the staff had been at my previous dealership and are now at Family Toyota, both at this store and the Family Toyota in Burleson. I am glad I've found them. The staff is friendly, professional and do not try to "upsale" the customer. To me, the auto business is about customer service and this dealership is a model. Toyota is lucky to have these two dealerships. More
Family Toyota of Arlington Great service, no games-all staff was a pleasure to work with. From Sales to Finance they made buying a car easy-would recommend to anyone. Great service, no games-all staff was a pleasure to work with. From Sales to Finance they made buying a car easy-would recommend to anyone. More
If you're limited on Time I just recently learned that Family Toyota had opened in Arlington. I was so excited! I purchased my vehicle in Burleson, but it was too difficult to I just recently learned that Family Toyota had opened in Arlington. I was so excited! I purchased my vehicle in Burleson, but it was too difficult to get out for the routine service. Having limited days of and limited time frames, makes scheduling difficult. I was able to schedule my service appointment on-line Wednesday for Friday morning. I arrived a few minutes after my scheduled appointment. I was promptly met and greeted by a service advisor. My car was being taken care of within minutes. The advisor was a great communicator keeping me informed and letting me know what was going on and the time frame. I so appreciate that. My service was done and I was on my way in the time it took me to finish my Venti Caramel Macchiato that i picked up on the way. Great location, great view of AT&T stadium. Nice facilities. Great waiting area, but there was such a nice breeze, I decided to stay outside. I saw the same attention paid to the other customers who arrived for service. I couldn't be more thrilled to have Family Toyota of Arlington so close! Just like the Burleson location, their staff is super friendly, super attentive, and super helpful. It is that kind of attention to detail that hooked me on Family Toyota in the first place and I have not been disappointed! Thank you for taking such good care of me today and getting me out and about my normal business in such a great time frame! More
Great Experience. Good experience from start to finish. Friendly and efficient people. He called immediately after my internet inquiry and followed up. Looking forward Good experience from start to finish. Friendly and efficient people. He called immediately after my internet inquiry and followed up. Looking forward to having my vehicle serviced here. More

Great Person David Nevills was very good and have good service the transaction was smooth myself and my wife is very happy with our purchase and would recommend D David Nevills was very good and have good service the transaction was smooth myself and my wife is very happy with our purchase and would recommend David to all our friends and family. Go see David ASAP! Nhan Tran More
I was doubtful but that changed real quick I arrived doubtful due to other bad experiences at other dealerships but that changed quickly. Salesperson Cristian Hernandez didn't give up and worke I arrived doubtful due to other bad experiences at other dealerships but that changed quickly. Salesperson Cristian Hernandez didn't give up and worked diligently and got me in a new car within a matter of minutes. More
The most professional and friendly dealership! I am not fond of dealing with car dealerships, but Family Toyota really changed my experience. Not only were they very professional, but were refres I am not fond of dealing with car dealerships, but Family Toyota really changed my experience. Not only were they very professional, but were refreshingly honest and did not play any of the usual dealer games. I dealt with sales, finance and service and they were all amazing. Sergio was very straightforward and honest and made the whole experience amazing. I didn't know particularly when I went there today that I would buy a new car, let alone trade in my car, but they all bent over backwards to make the deal that I wanted. I was particularly amazed when he followed me home to pick up my old car title and spare key (40+ miles away). I was even told that if I wanted to use their service department and was too busy to drop off my car, they would send someone to get it. Who does that? I will be going to Family Toyota for future purchases. More