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Family Kia

St. Augustine, FL

3.8
66 Reviews
Welcome to Family Kia of St. Augustine, home of the red carpet treatment! At Family Kia of St. Augustine we are proving that every customer service experience should be exceptional. Whether you’re shopping for a particular vehicle or are bringing your car in for service, you can always count on having a great visit to Family Kia of St. Augustine. What really sets us apart is our attention to detail and focus on you the customer. At Family Kia of St. Augustine we believe that it’s the little things, in addition to the big details, that really make the difference. We know that it’s the simple things, like having your vehicle ready for you when you arrive for a test drive, answering all your questions and always returning your call in a timely manner, that all add up to an exceptional experience. We proudly serve customers in the St. Augustine, Jacksonville, Ormond Beach, Palm Coast and Flagler Beach areas, so be sure to experience our red carpet treatment today!
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2665 U.S. Highway 1 South

St. Augustine, FL

32086

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Showing 66 reviews

July 03, 2023

I went to the dealership to purchase a used car on a very tight budget. The salesman that I spoke to, Shane Spina, was very helpful and knowledgeable. He worked with me to put a deal together that was affo More

by jrosenberg27
Sales Price Transparency
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Shane Spina
June 15, 2023

Totally agree with Johns review below back in May 2023 I had the same experience two days later on may 6th! This was my third brand new car and this dealership experience was the worst! I thought my pre More

by natali3wyrick
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
No
Employees Worked With
Max (finance)
June 13, 2023

Service center is incompetent. Needed a/c diagnostic. Soonest appointment was 4 weeks later! Go in. Dealership had replaced the compressor 23,000 miles prior. Their diagnostic was More

by JHWM
Service Price Transparency
Workmanship
Service Time
Recommend Dealer
No
Employees Worked With
Service Center
May 04, 2023

The salesman that I spent three hours with last weekend is a crook. Promised me a price that he couldn’t deliver on, but wouldn’t admit it until the paperwork was in front of me. When I asked him about w More

by John Perry
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
No
Employees Worked With
Mike Shriner
March 07, 2023

Had the pleasure of working with Myka as my salesman. He made the process simple and easy. When the time comes for to add another vehicle family I will definitely check with Family Kia and Myka. Thank More

by A Train
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Myka Penny
February 14, 2023

I want to thank Anthony Cruz for getting me a 2021 Kia K5. He was a very good kind hearted man and I would recommend him as your salesperson. More

by joshuamann234
Recommend Dealer
Yes
Employees Worked With
Anthony Cruz
December 03, 2022

Don’t assume that what you are being told at the dealership is the truth, verify before you buy. My car came with tires not suited for it. A EV comes from the factory with heavy load tires. However More

by Uteds
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
No
Employees Worked With
Jimmy in maintenance 5*
August 24, 2022

5 stars for the service center! After having issues with my car, I brought it to Kia's service center. They diagnosed the problem, informed me and kept me up to date on what the iss More

by April Walker
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ingenito, Casey
August 10, 2022

My husband and I bought a Kia Soul from the dealership. Myka Penny was our salesman. He was excellent and we ended up purchasing our first Kia. Thank you for your help and your willingness to answer our More

by Carol
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Myka Penny
May 31, 2022

I talked to sales on Thursday about a car they had listed online. Sheila said to come in for a test drive. Friday a family member went by to look at the car. They were told it had not arrived yet. Saturda More

by dna
Customer Service
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Sheila
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