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Family Kia
St. Augustine, FL
585 Reviews
Welcome to Family Kia of St. Augustine, home of the red carpet treatment! At Family Kia of St. Augustine we are proving that every customer service experience should be exceptional. Whether you’re shopping for a particular vehicle or are bringing your car in for service, you can always count on having a great visit to Family Kia of St. Augustine. What really sets us apart is our attention to detail and focus on you the customer. At Family Kia of St. Augustine we believe that it’s the little things, in addition to the big details, that really make the difference. We know that it’s the simple things, like having your vehicle ready for you when you arrive for a test drive, answering all your questions and always returning your call in a timely manner, that all add up to an exceptional experience. We proudly serve customers in the St. Augustine, Jacksonville, Ormond Beach, Palm Coast and Flagler Beach areas, so be sure to experience our red carpet treatment today!
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 8:00 PM
Saturday 9:00 AM - 7:00 PM
Sunday 12:00 PM - 5:00 PM
Service
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 8:00 PM
Saturday 9:00 AM - 7:00 PM
Sunday 12:00 PM - 5:00 PM
Parts
Monday Closed
Tuesday Closed
Wednesday Closed
Thursday Closed
Friday Closed
Saturday Closed
Sunday Closed
Top Reviewed Employees
Latest Reviews
April 16, 2026
Everyone was informative, personable and accommodating.
Coben was a pleasure to deal with. He answered questions and was easy to talk with, also displaying a sense of humor. The work was completed in about
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by vellapvb
Verified Customer
Verified Customer
Employees Worked With
Coben .. gets an A
April 11, 2026
Clean waiting area with free snack and drinks.
The service was good and fast. I like it!
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by ed
Verified Customer
Verified Customer
Employees Worked With
April 10, 2026
I am dealt with fairly and honestly.
My car is serviced in a timely manner. The service representatives are friendly and knowledgeable.
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by cocos70
Verified Customer
Verified Customer
Dealership Inventory (336 Vehicles)
Photos & Amenities
- After Hours Drop-Off
- Authorized Accessories Store
- Authorized Parts Store
- Cable TV
- Children's Play Room
- Customer Lounge Area
- Free Coffee
- Free Drinks
- Free Loaner Cars
- Free WiFi
- Home Delivery
- Home Test Drives
- Instant Financing
- No Contact Transactions
- Pet Friendly
- Shuttle Service
- Television
- Vending Machines
- Virtual Appointments
