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Family Kia

St. Augustine, FL

4.6
585 Reviews
Welcome to Family Kia of St. Augustine, home of the red carpet treatment! At Family Kia of St. Augustine we are proving that every customer service experience should be exceptional. Whether you’re shopping for a particular vehicle or are bringing your car in for service, you can always count on having a great visit to Family Kia of St. Augustine. What really sets us apart is our attention to detail and focus on you the customer. At Family Kia of St. Augustine we believe that it’s the little things, in addition to the big details, that really make the difference. We know that it’s the simple things, like having your vehicle ready for you when you arrive for a test drive, answering all your questions and always returning your call in a timely manner, that all add up to an exceptional experience. We proudly serve customers in the St. Augustine, Jacksonville, Ormond Beach, Palm Coast and Flagler Beach areas, so be sure to experience our red carpet treatment today!
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2665 U.S. Highway 1 South

St. Augustine, FL

32086

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Showing 585 reviews

April 16, 2026

Everyone was informative, personable and accommodating. Coben was a pleasure to deal with. He answered questions and was easy to talk with, also displaying a sense of humor. The work was completed in about More

by vellapvb
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Coben .. gets an A
April 11, 2026

Clean waiting area with free snack and drinks. The service was good and fast. I like it! More

by ed
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Casey Ingenito
5.0
This rating includes all reviews, with more weight given to recent reviews.
April 10, 2026

I am dealt with fairly and honestly. My car is serviced in a timely manner. The service representatives are friendly and knowledgeable. More

by cocos70
Service Price Transparency
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Scott Ingenito
5.0
This rating includes all reviews, with more weight given to recent reviews.
Casey Ingenito
5.0
This rating includes all reviews, with more weight given to recent reviews.
Derek Hey
5.0
This rating includes all reviews, with more weight given to recent reviews.
Luz Merturi
5.0
This rating includes all reviews, with more weight given to recent reviews.
Casey Root
5.0
This rating includes all reviews, with more weight given to recent reviews.
April 10, 2026

They did great from the first contact at service desk to getting everything I needed done which was a lot to leaving in just 3 hours. Great team More

by openingdoorsforu
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Scott Ingenito
5.0
This rating includes all reviews, with more weight given to recent reviews.
April 10, 2026

The service was made more personal and was quicker than usual. I was kept informed and advised about the priority of the additional suggested services. More

by cgorhamfl
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Coben
April 09, 2026

Very prompt and accommodating. They dont try and pressure you into purchasing services you dont need. More

by harryfenstrat
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Scott Ingenito
5.0
This rating includes all reviews, with more weight given to recent reviews.
Casey Ingenito
5.0
This rating includes all reviews, with more weight given to recent reviews.
Derek Hey
5.0
This rating includes all reviews, with more weight given to recent reviews.
Luz Merturi
5.0
This rating includes all reviews, with more weight given to recent reviews.
Casey Root
5.0
This rating includes all reviews, with more weight given to recent reviews.
April 08, 2026

The dealership was very honest and upfront with me. The negotiations for the out the door price were also very truthful and fair, finding a good middle ground between us. They even came in with a bette More

by GMILLERENG
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Jeff Brewer
5.0
This rating includes all reviews, with more weight given to recent reviews.
Robert Johnson
5.0
This rating includes all reviews, with more weight given to recent reviews.
April 08, 2026

I went in and spent my birthday at the dealership and they were nothing short of amazing. Richard my car salesman made me feel so heard and understood. With my husband being out of town due to work, he h More

by shanaesg16
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Steve Steer
5.0
This rating includes all reviews, with more weight given to recent reviews.
Debbie Stearley
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jeff Brewer
5.0
This rating includes all reviews, with more weight given to recent reviews.
Caleb Mobley
5.0
This rating includes all reviews, with more weight given to recent reviews.
Stephanie Harvey
5.0
This rating includes all reviews, with more weight given to recent reviews.
Frank Allan
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sara Mcalum
5.0
This rating includes all reviews, with more weight given to recent reviews.
Wes Walker
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Richard
April 07, 2026

Working with this dealership was an absolute pleasure. They were open to negotiating over the phone and made the process super smooth once I came in to buy the car. There were no hidden fees and they didn More

by JWalsh
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Jeff Brewer
5.0
This rating includes all reviews, with more weight given to recent reviews.
JT Fielden
5.0
This rating includes all reviews, with more weight given to recent reviews.
Destiny Mauck
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Richard Brannan
April 07, 2026

Great service and communication, I appreciate the review of best offer available to me. Thanks! More

by Brother Lance
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Scott Ingenito
5.0
This rating includes all reviews, with more weight given to recent reviews.
Casey Ingenito
5.0
This rating includes all reviews, with more weight given to recent reviews.
Derek Hey
5.0
This rating includes all reviews, with more weight given to recent reviews.
Luz Merturi
5.0
This rating includes all reviews, with more weight given to recent reviews.
Casey Root
5.0
This rating includes all reviews, with more weight given to recent reviews.
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