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Family Kia
St. Augustine, FL
673 Reviews
Welcome to Family Kia of St. Augustine, home of the red carpet treatment! At Family Kia of St. Augustine we are proving that every customer service experience should be exceptional. Whether you’re shopping for a particular vehicle or are bringing your car in for service, you can always count on having a great visit to Family Kia of St. Augustine. What really sets us apart is our attention to detail and focus on you the customer. At Family Kia of St. Augustine we believe that it’s the little things, in addition to the big details, that really make the difference. We know that it’s the simple things, like having your vehicle ready for you when you arrive for a test drive, answering all your questions and always returning your call in a timely manner, that all add up to an exceptional experience. We proudly serve customers in the St. Augustine, Jacksonville, Ormond Beach, Palm Coast and Flagler Beach areas, so be sure to experience our red carpet treatment today!
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 8:00 PM
Saturday 9:00 AM - 7:00 PM
Sunday 12:00 PM - 5:00 PM
Service
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 8:00 PM
Saturday 9:00 AM - 7:00 PM
Sunday 12:00 PM - 5:00 PM
Parts
Monday Closed
Tuesday Closed
Wednesday Closed
Thursday Closed
Friday Closed
Saturday Closed
Sunday Closed
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Showing 673 reviews
July 15, 2026
It’s the only place I’ve ever had my car serviced and I’m very satisfied with the dealer very satisfied with the dealer More
by JCMANN71
Verified CustomerEmployees Worked With
July 14, 2026
The front office people were very helpful and answered my questions regarding my car and the recall on it. questions regarding my car and the recall on it. More
by dakotakulis
Employees Worked With
July 14, 2026
Well organized and friendly staff. Found a recall I wasn't even aware of and ordered the parts for me. Clearly laid out recommended service items without any pressure. Found a recall I wasn't even aware of and ordered the parts for me. Clearly laid out recommended service items without any pressure. More
by ctafret
Employees Worked With
July 14, 2026
Everyone we interacted with was very friendly and helpful. Appreciated the no pressure approach, especially in the Finance Department where pressure to add options is very common. The Finance Mgr q helpful. Appreciated the no pressure approach, especially in the Finance Department where pressure to add options is very common. The Finance Mgr quickly confirmed my lack of desire to pursue any additional add ons and moved to completing the paperwork. More
by sbabine
July 12, 2026
Great service friendly answered all the questions that I had very clean and organized would recommend had very clean and organized would recommend More
by time789722
July 11, 2026
Well done! Please take me off off autopay since I’m a car owner now Please take me off off autopay since I’m a car owner now More
by CASMASTROPAOLO
July 10, 2026
A fantastic experience with Family Kia and working with sales department. Very pleased with the purchase. sales department. Very pleased with the purchase. More
by Cindylou
Employees Worked With
July 08, 2026
Very happy with this dealership. I wish I bought my car from family kia Thank you Daytona kia- the worst I wish I bought my car from family kia Thank you Daytona kia- the worst More
by cassie3963
