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Family Kia

St. Augustine, FL

3.8
66 Reviews
Welcome to Family Kia of St. Augustine, home of the red carpet treatment! At Family Kia of St. Augustine we are proving that every customer service experience should be exceptional. Whether you’re shopping for a particular vehicle or are bringing your car in for service, you can always count on having a great visit to Family Kia of St. Augustine. What really sets us apart is our attention to detail and focus on you the customer. At Family Kia of St. Augustine we believe that it’s the little things, in addition to the big details, that really make the difference. We know that it’s the simple things, like having your vehicle ready for you when you arrive for a test drive, answering all your questions and always returning your call in a timely manner, that all add up to an exceptional experience. We proudly serve customers in the St. Augustine, Jacksonville, Ormond Beach, Palm Coast and Flagler Beach areas, so be sure to experience our red carpet treatment today!
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2665 U.S. Highway 1 South

St. Augustine, FL

32086

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Showing 66 reviews

September 25, 2024

Exceptional service! Caleb Mobley went above and beyond to prepare my deal ahead of time. He listened thoroughly and was attentive to what I needed and wanted in a new ca More

by Tralina
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Marius Telehoi
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Caleb Mobley
September 25, 2024

The staff was so knowledgeable and helpful! ! I didn’t feel any pressure at all! More

by ads
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Marius Telehoi
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Rodney McKinley
September 25, 2024

everything was greta! I was really happy and they let me bring my dog in and go on the test drive with me! More

by Deedee
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Marius Telehoi
5.0
This rating includes all reviews, with more weight given to recent reviews.
September 25, 2024

Car buying made simple. Excellent service, great employees who help with what you need and don't pressure you. Will be buying from them here on out. More

by DMauck
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Debbie Stearley
5.0
This rating includes all reviews, with more weight given to recent reviews.
September 25, 2024

Excellent dealership! Got my car serviced there and they did complete and thorough work on time. The knowledgeable staff is great. I will be back to purchase because their More

by Walter41
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Steve Steer
5.0
This rating includes all reviews, with more weight given to recent reviews.
Marius Telehoi
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 25, 2024 -

Family Kia responded

Walter, thank you so much for your review and we appreciate the feedback. So glad that you had a great experience!

September 25, 2024

Bought my 2023 Kia Sportage from Family Kia and they have my and my family's business for life! Great team, great service More

by Sara
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Debbie Stearley
5.0
This rating includes all reviews, with more weight given to recent reviews.
Marius Telehoi
5.0
This rating includes all reviews, with more weight given to recent reviews.
September 25, 2024

Recently bought a 2025 KIA Seltos, I was looking for a fun and Small SUV and I love it!! More

by Katiria Torres
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Debbie Stearley
5.0
This rating includes all reviews, with more weight given to recent reviews.
Marius Telehoi
5.0
This rating includes all reviews, with more weight given to recent reviews.
August 24, 2024

The service department totally misdiagnosed an HEV, actuator and transmission issue estimating the repairs to be up to $5800, with a suggestion to replace the transmission. Turns out their diagnosis More

by degan51
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Marius Telehoi
1.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : “Spike”
August 01, 2024

do not go there dishonest in pricing and they don't check fluids they are there to screw people so go to another dealership More

by amcnb69
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
No
Employees Worked With
Destiny
April 19, 2024

we purchased our first new kia and were charged for mud guards,wheel locks,first oil change a full detail ,lifetime carwashes and paint protection none of which were on the car and the dealer refuse to giv More

by Kiawoman
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
No
Employees Worked With
caleb mobley
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