Family Kia

Family KIA of St Augustine is willing to work with customers to get what the customer wants and/or needs and to come to a mutual agreement on a price that works for all! customers to get what the customer wants and/or needs and to come to a mutual agreement on a price that works for all! More

Caleb and Anthony were beyond knowledgable , attentive to us , honest , comforting and able to answer any and all questions we had . This was the best experience I have had in a major purchase such as this . us , honest , comforting and able to answer any and all questions we had . This was the best experience I have had in a major purchase such as this . We are very happy and the Dealer Mgr. was also fantastic .We have already been telling everyone about our great experience and showing them our car . Caleb was exceptional in his knowledge of the electronics and features of the car in explaining everything to us . He was very polite. We came to look at a Sportage and to sit in one and after spending time with Caleb and Tony we felt this was the car that suited our needs . They were never pushy , just informative and there for us . When someone knows their product as well as Caleb and Tony it makes things easy to understand . I believe that you hav a winning combination at Family Kia with Caleb and Tony and your staff . Thank you all again so much , we are very happy , Daniel and Susan Lynch. More

Truly a professional experience. The salesman Anthony Cruzado was like a family member. Extremely thorough I really felt at ease with my whole experience. I was well aware of the de The salesman Anthony Cruzado was like a family member. Extremely thorough I really felt at ease with my whole experience. I was well aware of the dealership my son, daughter-in-law and my niece all have Kias, and they are all happy with your service. That was a very big part of my decision. More

Nice service. Keep me updated on what is going on with my car by texting. Keep me updated on what is going on with my car by texting. More

Professional, courteous. Appointment time was correct. Waiting room clean. Time to do work was good. Appointment time was correct. Waiting room clean. Time to do work was good. More

Happy with service Derek was great! why is this mandatory? Forcing someone to write a review is not good service why is this mandatory? Forcing someone to write a review is not good service More

Excellent team! Kept their promises and went over and beyond to make the experience easy and pleasant. Kept their promises and went over and beyond to make the experience easy and pleasant. More

Professional, friendly, HONEST, polite, true to their word. Been a Chevy owner for 3 generations, tried Kia 10 years ago and walked out due to dislike of salesman, way to pushy toward a car we didn't wan word. Been a Chevy owner for 3 generations, tried Kia 10 years ago and walked out due to dislike of salesman, way to pushy toward a car we didn't want. Came back due to warranty, best in the business. Caleb was at the door when we came in, he asked us what we were looking for and showed us that. He didn't try to sell us a more expensive model, he sold us what we WANTED. More

I told them what I needed. They vehicle was found and brought that day. Happy! They vehicle was found and brought that day. Happy! More

They are great with personal service but I did bring my car in for the same problem 3 times and it took the 3rd time before they fixed it ! car in for the same problem 3 times and it took the 3rd time before they fixed it ! More