5,819 Reviews of Family Hyundai - Service Center
Another excellent customer service experience Excellent customer service, friendly and knowledgeable staff, service completed timely, convenient use of a courtesy loaner vehicle and quick check Excellent customer service, friendly and knowledgeable staff, service completed timely, convenient use of a courtesy loaner vehicle and quick check out. This is the fourth vehicle I’ve bought from Family Hyundai and have brought my vehicle and for all service and maintenance. I’ve always been very happy and will keep coming back. More
Great service Always great service staff friendly, reasonable pricing have never had a bad experience with service department. Excellent service always done before Always great service staff friendly, reasonable pricing have never had a bad experience with service department. Excellent service always done before estimated time. In and out great! More
Quick oil change and wipers I came in for a oil change and to get new wipers for my car without appointment and the service was great. Bill Stechly was very helpful with pointin I came in for a oil change and to get new wipers for my car without appointment and the service was great. Bill Stechly was very helpful with pointing out things I need to get in the near further for my car and give me the price also which is very helpful and walked me to check -out . Everyone gave excellent customer service from the time I drove up til I left. More
No one Does it Charles There many many Hyundai Dealers Chicago and in the suburbs but there is only one FAMILY HYUNDAI. From parts department all the way down to the porters There many many Hyundai Dealers Chicago and in the suburbs but there is only one FAMILY HYUNDAI. From parts department all the way down to the porters everyone goes over and beyond to you feel special. I thank Family Hyundai for continuing to rise the bar when comes to customer service. Keep up the great work : ) P.S. I want to give a special shot out to Mike the Service Manager for helping me with my vehicle Thanks Again. More
Great Experience Loved this place. Very quick, clean and the staff was so polite. Collin is always a pleasure to work with. I was in and out in under 30 mins, super im Loved this place. Very quick, clean and the staff was so polite. Collin is always a pleasure to work with. I was in and out in under 30 mins, super impressed. More
90,000 mile check up My scheduled appointment was at 0800 and very soon after checking in, the technician started servicing my car. I was informed with intermittent updat My scheduled appointment was at 0800 and very soon after checking in, the technician started servicing my car. I was informed with intermittent updates while waiting in a roomy, comfortable waiting area with complimentary coffee and rolls. The staff is very knowledgeable and friendly. More
tire problem Great service,got me in quickly and back on the road. Coming in 30 min before service closed was not a problem, will always come back for the service. Great service,got me in quickly and back on the road. Coming in 30 min before service closed was not a problem, will always come back for the service. More
Oil change and car issue The service ended up great however, having to leave the car until Tuesday vs Monday was not an issue since they provided a free loaner.Crystal was awe The service ended up great however, having to leave the car until Tuesday vs Monday was not an issue since they provided a free loaner.Crystal was awesome!!!!! More
As always, excellent service I've been taking my cars to Family Hyundai for 16 years and have always had an excellent experience. They have been very thoughtful and friendly throu I've been taking my cars to Family Hyundai for 16 years and have always had an excellent experience. They have been very thoughtful and friendly through this time. More
Excellent Service - Replaced intake manifold I brought the car in because the engine warning light came on. The cause was a broken intake manifold, which was covered under the powertrain warrant I brought the car in because the engine warning light came on. The cause was a broken intake manifold, which was covered under the powertrain warranty. The work was going to take a few hours, so they provided transportation home and back. The service department at Family Hyundai was a big part of my decision to purchase my 2012 Tucson there. I previously owned a used 350 XG (purchased from a relative), and was always impressed when I brought it in for service. More