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Family Hyundai
Tinley Park, IL
9,617 Reviews
Family Hyundai strives to provide the best customer experience possible to every one of our customers. To all customers that are buying, leasing or servicing their vehicles it is our mission to make sure that each of our customers are happy and satisfied with their product and service.
Here at Family Hyundai we strive to make each of our customers feel like family and produce the most comfortable atmosphere.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 9:00 PM
Tuesday 9:00 AM - 9:00 PM
Wednesday 9:00 AM - 9:00 PM
Thursday 9:00 AM - 9:00 PM
Friday 9:00 AM - 9:00 PM
Saturday 9:00 AM - 7:00 PM
Sunday Closed
Service
Monday 7:00 AM - 7:00 PM
Tuesday 7:00 AM - 7:00 PM
Wednesday 7:00 AM - 7:00 PM
Thursday 7:00 AM - 7:00 PM
Friday 7:00 AM - 5:00 PM
Saturday 8:00 AM - 3:00 PM
Sunday Closed
Parts
Monday 8:00 AM - 7:00 PM
Tuesday 8:00 AM - 7:00 PM
Wednesday 8:00 AM - 7:00 PM
Thursday 8:00 AM - 7:00 PM
Friday 8:00 AM - 5:00 PM
Saturday 8:00 AM - 3:00 PM
Sunday Closed
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Showing 9,617 reviews
April 19, 2017
Best Deal They worked hard to give me the best deal they could. In a timely manner, and we're very friendly, they took the time to explain everything to me. They worked hard to give me the best deal they could. In a timely manner, and we're very friendly, they took the time to explain everything to me. More
by pburd4441
Verified Customer
April 17, 2017
Great dealership Their service was great and everyone was so friendly! They worked with me, was very fair and accommodating, and gave me a great deal. Thanks Jerry A Their service was great and everyone was so friendly! They worked with me, was very fair and accommodating, and gave me a great deal. Thanks Jerry And everyone else 😀 More
by beckysp
Employees Worked With
April 16, 2017
10 min Excellent service! Everyone was very helpful and professional. Thank you again, especially to Adam, like I said before is just a wonderful person, ver Excellent service! Everyone was very helpful and professional. Thank you again, especially to Adam, like I said before is just a wonderful person, very caring and professional. More
by pcakes10
Employees Worked With
April 15, 2017
The Service Manager is Very Rude and Ignorant! I received a loaner car due some issues on my car. The loaner car I had my mom drop off on time. She had to drop it off because I am on bed rest and I received a loaner car due some issues on my car. The loaner car I had my mom drop off on time. She had to drop it off because I am on bed rest and cannot drive any vehicle which the service guy Phil knew. I wish that Phil would've communicated with his coworker better than he did. A day after I returned the loaner car the service manager called me yelling and using profane language accusing me of stealing the loaner car that was returned. He then continued yelling at me and threatened to have my car towed. After that he hung up on me. I will definitely be looking for another dealership to do business with in the future. I would advise anyone looking for a car to go elsewhere. Customer service is not the same anymore! More
by Tasia Adams
Employees Worked With
Phil Steffen, Mike Majchrowicz
April 15, 2017
Nobody Like Family Hyundai! Family Hyundai and their staff have always given me A#1 service. From the sales department to the service department. This was my 2nd Tucson purchase Family Hyundai and their staff have always given me A#1 service. From the sales department to the service department. This was my 2nd Tucson purchase from Family Hyundai, so that tell you just how excellent the customer service is. Family Hyundai will always be my choice! More
by angeeyoung
April 14, 2017
Family Hyundai Treats You Like Family This was our first visit to Family Hyundai. We were welcomed by Jerry. He made us feel very welcome. He was very knowledgeable about the vehicle we w This was our first visit to Family Hyundai. We were welcomed by Jerry. He made us feel very welcome. He was very knowledgeable about the vehicle we were interested. Our whole experience was very good. Everything was explained thoroughly and questions answered. Would definitely recommend Family Hyundai to our friends and relatives. Thank You! More
by ykkmiec
Employees Worked With
April 14, 2017
Kevin's Tucson Purchase Very good car-buying experience. The salesman, PJ was especially helpful and knowledgeable. He is a bright and courteous employee who was key to my pu Very good car-buying experience. The salesman, PJ was especially helpful and knowledgeable. He is a bright and courteous employee who was key to my purchasing the vehicle. More
by kevinquirk
April 13, 2017
Great service, horrible employees Seriously one of the worse experiences I've had there by far. I was greeted by an employee of the name Mike. Who I've never seen before, from the star Seriously one of the worse experiences I've had there by far. I was greeted by an employee of the name Mike. Who I've never seen before, from the start I didn't like the attitude he seemed to have with me. I felt very belittled my him and I honestly didn't trust him to help me with vehicles service. I've been to this dealer many times and had no problem but this particular time was different. Mike underestimated my knowledge in the automotive field which frustrated me because I'm a female, it felt likened expected me to be dumb. I will return but I won't work with this employee again. More
by Cargirl4012
Employees Worked With
Mike??
April 13, 2017
A kind & helpful salesperson makes a difference. When I first came just for general car info, the salesman I had seemed preoccupied & not very interested in being with me. When I returned, after mak When I first came just for general car info, the salesman I had seemed preoccupied & not very interested in being with me. When I returned, after making contact online,getting areply from Jennifer & Jaclyn, I asked for Jaclyn Bobbit and was told that Frank Baley would be able to help me as Jackie was out that day. Throughout the following visits Jaclyn & especially Frank were so kind and helpful in our search for the perfect vehicle. Wonderful Staff & I am hoping to be able to stop by to have my car washed when it is "Cookout Time" for the customers !! lol ;) More
by jf1157
April 12, 2017
I'm in love Although I did my research on the Santa Fe and had an idea of what I wanted Skip made me super excited about my purchase. Having my car for almost two Although I did my research on the Santa Fe and had an idea of what I wanted Skip made me super excited about my purchase. Having my car for almost two weeks I am in love with my vehicle. It has featured I would have never imagined having and being about to afford. I can't remember everyone's name but my entire team was friendly from the guy that finalized the numbers for me, the person sign I signed they tire and oil change agreement with and even the finance guy at the end that had me signing my life away lol. More
by ayannabut
Employees Worked With
