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Fairway Subaru

Greenville, SC

4.1
440 Reviews

2209 Laurens Road

Greenville, SC

29607

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440 Reviews of Fairway Subaru

January 24, 2020

Everyone was very friendly, but I made an appointment a week in advance (with the problem noted) and when I came in they told me they didn't have the part and I would need to come in again later. I thought More

by motherofman
Recommend Dealer
No
Apr 11, 2025 -

Fairway Subaru responded

Thank you for your feedback, Mother. While we're glad to hear the staff was friendly, we understand your frustration with not having the necessary part available despite scheduling in advance. We agree that appointments should ensure we're fully prepared, and we’ll be reviewing this process to improve our service. We appreciate you bringing this to our attention and hope we gained back your trust. Please reach out at 864-242-5060 if you would like to discuss further, thank you!

January 04, 2020

The encounter with all aspects of the purchase were professional, courteous, and efficient. I viewed the vehicle in stock one night and placed an inquiry. Bailey Jefferson contacted me the next morning More

by Bill
Recommend Dealer
Yes
Employees Worked With
Bailey Jefferson and Jeff Smith
December 28, 2019

Took 10 days to find issue. Very slow response time. Did not feel important to them at all. Very disappointed in whole experience. I did not get the advertised excellent service. Rating 1 out of 1 More

by Dwayne B
Recommend Dealer
No
Employees Worked With
Brian g
Apr 11, 2025 -

Fairway Subaru responded

Thank you for sharing your experience, Dwayne. We’re truly disappointed to hear that your service was slow and that you didn’t feel valued during the process. Timely and attentive service is a priority for us, and we will be addressing your feedback to improve in these areas. We appreciate you bringing this to our attention and hope we gained back your trust. Please reach out at 864-242-5060 if you would like to discuss further, thank you!

December 22, 2019

Efficient and friendly service. Would highly recommend to others. They took care of everything so on the delivery day it was fast and smooth. Excellent More

by Jen
Recommend Dealer
Yes
Employees Worked With
Bailey Jefferson
December 20, 2019

Outstanding dloow up and Follow through.Hassle free Outstanding dloow up and Follow through. Hassle free experience. Phenomenal sales customer service. Second car purchased in 2 years. Sales and fi More

by na
Recommend Dealer
Yes
Employees Worked With
Howie, Jeff
December 16, 2019

Good service. And the waiting room was nice. Snacks and water or coffee available. And tv. The wait time was short too even with toddler More

by Lindadst
Recommend Dealer
Yes
Employees Worked With
Do not know
December 14, 2019

Dealership and individual sales person, Bailey, we’re great. Process did not take long at all, only in the dealership for about 1 1/2 hours from start to finish More

by george
Recommend Dealer
Yes
Employees Worked With
Bailey Jefferson
December 13, 2019

Their sales and service is second to none!!! I have enjoyed my Subaru for 10 years with no issues. Their service is fast and efficient! More

by Rebecca
Recommend Dealer
Yes
Employees Worked With
Ben
December 09, 2019

Recall Very service oriented. Polite, personally took me to the waiting room. Very pleasant experience. The entire area was very clean, I liked the recycling More

by godzillarex
Customer Service
Friendliness
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Ben
November 25, 2019

No pressure and very knowledgeable staff. My wife and I really had a great time going through the normally unpleasant task of buying a new car. More

by Alan
Recommend Dealer
Yes
Employees Worked With
Howie (sales) and Jeff (financial)
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