Essential Ford of Stuart

Service Adviser Dustin Bauer . Dustin Bauer is always fantastic in meeting my service needs. Goes over and above to make my service visits fast and very pleasant..He is the main re Dustin Bauer is always fantastic in meeting my service needs. Goes over and above to make my service visits fast and very pleasant..He is the main reason i return for my service . More

Great service I was very well taken care of yesterday morning. The gal in the service department that took care of me was very professional and a great person. Sh I was very well taken care of yesterday morning. The gal in the service department that took care of me was very professional and a great person. She even brought me a letter in regards to certain recalls on my truck and advised on how to schedule, etc. She definitely went above and beyond! Found her name below - Mary Kniffen! She’s awesome! More

brake service and cabin filter replacement David Hernandez is outstanding in keeping the customer informed about the work progress and very professional in making the service visit as short as David Hernandez is outstanding in keeping the customer informed about the work progress and very professional in making the service visit as short as possible and satisfactory to the customer. Thank you David. More

Experienced first class professional sales and service. My experience at Advantage Ford was first class and Mr. Luis Gonzalez provided me with excellent professional care in the purchase of my new 2019 F-1 My experience at Advantage Ford was first class and Mr. Luis Gonzalez provided me with excellent professional care in the purchase of my new 2019 F-150 truck, Thank you all at Adv.Ford More

Repair Very good service and customer service. David kept me informed of the issues that were found on inspection. Recall work performed. A very satisfying e Very good service and customer service. David kept me informed of the issues that were found on inspection. Recall work performed. A very satisfying experience. More

Warranty work Dustin I have no worries when I’m dealing with Dustin Bauer at Advantage Ford. Dustin is very professional and most of all he’s a caring individual. I have I have no worries when I’m dealing with Dustin Bauer at Advantage Ford. Dustin is very professional and most of all he’s a caring individual. I have been his customer since he started working at Advantage. My mother and neighbors deal with Dustin and they all think highly of him. I highly recommend him! More

Standard Service I took my Expedition in for regular service, the Works. Mary came to me while I was waiting and suggested replacing the air filter. I approved that I took my Expedition in for regular service, the Works. Mary came to me while I was waiting and suggested replacing the air filter. I approved that plus asked for a new rear window wiper blade. All work was completed quickly and I was on my way in less than an hour. Very friendly people. More

Persistance and Communication I had an issue with a noise that turned out to be a bearing. The foreman came for a ride with me to listen, because I had just been in for brakes and I had an issue with a noise that turned out to be a bearing. The foreman came for a ride with me to listen, because I had just been in for brakes and the tech said they didn't hear the noise. The foreman heard it and diagnosed the issue immediately. Then the bearing was stuck on the car it took a while but they were able to break the seal and replace the bearing which was under warranty. More

Service Dustin demonstrated Great communication skills. Articulated the problem and tried to explain why it was occurring. He also offered ideas to prevent th Dustin demonstrated Great communication skills. Articulated the problem and tried to explain why it was occurring. He also offered ideas to prevent the problem from reoccurring. More

Efficient, friendly, professional Everything thing went very well We were greeted when we arrived for our appointment. We were called when the job was done. All went as expected Everything thing went very well We were greeted when we arrived for our appointment. We were called when the job was done. All went as expected More