Essential Ford of Stuart

Professional service The Service Representative, Joe Brito was very kind, courteous and professional. He did an excellent job of explaining what was wrong with the A/C and The Service Representative, Joe Brito was very kind, courteous and professional. He did an excellent job of explaining what was wrong with the A/C and what needed to be done to correct the problem. He also noticed that the radio antenna was brittle and cracked and made sure that issue was taken care of also. I would be glad to refer friends to Advantage Ford and tell them to ask for Joe Brito for service. More

F150 recall & service Not sure if the recall for the F150 door locks has been fixed. Testing & time will tell. But Joe was helpful & concerned to resolve the issue, as this Not sure if the recall for the F150 door locks has been fixed. Testing & time will tell. But Joe was helpful & concerned to resolve the issue, as this is the 3rd time I have been back with no resolution, yet. Also had some rusting on back seat metal which was told is normal due to the type of metal and living in Florida. Will try to fix myself based on Joe's recommendation. More

Battery replacement The service was excellent. The rep (George) went out of his way to ensure our visit was quick and pleasant. The battery on my 2018 had died. It had The service was excellent. The rep (George) went out of his way to ensure our visit was quick and pleasant. The battery on my 2018 had died. It had a bad cell. We were out and about and my wife needed to get home to take medicine. We had the care jumped by AAA. We thought we stop at Advantage Ford, to see how long it might take. George told to relax and he would have out in 45 minutes. George beat that time and my wife got home in time for her medication. It was like the hour we lost with Daylight Saving, was returned by Advantage Ford. Thank you More

Great Received excellent quick service without any annoying upsell. It was a completely pleasant experience. Mary was so nice to deal with. Appreciated the Received excellent quick service without any annoying upsell. It was a completely pleasant experience. Mary was so nice to deal with. Appreciated the car wash & hot chocolate. Your verification procedure is very annoying,I'm not that smart so I'll probably never figure it out & you won't get this review. More

Dropped car off for AC REPAIR Dustin Bauer was a great help as always. Ready to listen and answer questions no matter how many asked. Called Enterprise snd rental was ready when I Dustin Bauer was a great help as always. Ready to listen and answer questions no matter how many asked. Called Enterprise snd rental was ready when I got there. Courtesy car driver was a very kind and courteous also. Always a good experience when I have my car in for any reason More

Ford F150 repair 2016 F150 Lariat needed sunroof repairs and Sync infotainment needed some modules replaced.Dustin was great he kept informed of the process and my tru 2016 F150 Lariat needed sunroof repairs and Sync infotainment needed some modules replaced.Dustin was great he kept informed of the process and my truck was delivered sooner than promised. More

Auto service Great people. Mary was terrific. I had a service contract from a Ford dealer 200 miles away. Advantage serviced my vehlice, no questions. We Great people. Mary was terrific. I had a service contract from a Ford dealer 200 miles away. Advantage serviced my vehlice, no questions. Well trained staff More

Very timely and pleasant. Sheduled visit started on time. Everyone was pleasant and the wait relaxing. They finished in the time said & with a few signatures I was done. Sheduled visit started on time. Everyone was pleasant and the wait relaxing. They finished in the time said & with a few signatures I was done. More

Auto butler No one told us that we paid for this service till we received the first green card a few days ago.We purchased the SUV in 2016.We missed multiple appl No one told us that we paid for this service till we received the first green card a few days ago.We purchased the SUV in 2016.We missed multiple applications over the past years not so good for the vehicle. More