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Envision Ford of Oxnard
Oxnard, CA
747 Reviews
This rating includes all dealership reviews, with more weight given to recent reviews.
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Showing 747 reviews
March 24, 2023
Initial contact was not good. I called, went through numerous menu options before getting any response. From a robot. Usual song and dance about how important I was and for me to I called, went through numerous menu options before getting any response. From a robot. Usual song and dance about how important I was and for me to leave a number for a callback - which never came over the next two days. That’s why I only gave them 4 stars. The next time I called them I got a human first try, got a convenient appointment and took the car in for a recall & service the next day. My service agent Omar was great and my car was in and out in 45 minutes. Chalking first impression up to bad timing or something but everything else was very efficient. More
by Kathie
Employees Worked With
Omar Mendoza
Helpful March 23, 2023
Fast an easy to schedule my truck to service On time appointment and quick turn around Service team personnel works together Maria did a profesional job in my case appointment and quick turn around Service team personnel works together Maria did a profesional job in my case More
by David Ortega
Employees Worked With
Maria
March 22, 2023
Very difficult to get someone to answer phone. Automated process of computerized “person” is useless, 7 times out of 10 I could get ahold of anyone Automated process of computerized “person” is useless, 7 times out of 10 I could get ahold of anyone More
by Peter
Employees Worked With
Erika
March 20, 2023
Anaji the sales rep was great. Best buying experience I’ve had. No xx and willing to help meet my needs and expectations. Best buying experience I’ve had. No xx and willing to help meet my needs and expectations. More
by Albert Anguiano
Employees Worked With
Anaji and Frankie we’re both very pleasant.
March 19, 2023
Jose has been many times the person who takes care of our cars. He is always good to take care of our vehicles . The dealer has the fortune to have a great employee. cars. He is always good to take care of our vehicles . The dealer has the fortune to have a great employee. More
by Grios
Employees Worked With
Jose
March 15, 2023
Great customer service and buying experience thanks to Ash for finding me the perfect vehicle I really appreciate it. Buying experience was pleasantly easy and fast . Thanks again Envision Ash for finding me the perfect vehicle I really appreciate it. Buying experience was pleasantly easy and fast . Thanks again Envision More
by Ricky
Employees Worked With
Ash
March 12, 2023
It was a pleasure doing business with this dealership. They made it straightforward at the beginning on email exchange, which was a plus; and, I let me test drive the car at a reasonable distance, and not They made it straightforward at the beginning on email exchange, which was a plus; and, I let me test drive the car at a reasonable distance, and not like some/most of dealership nowadays let you drive down the road a mile and tell you to U-turn to save miles on the car. More
by iskynix
Employees Worked With
Gabriel Palomares-Dominguez
March 09, 2023
I was supper please with the service preform on my truck , Kristian was friendly and professional, in fact everyone there is friendly. Thank you , Kristian was friendly and professional, in fact everyone there is friendly. Thank you More
by sandwichman1
Employees Worked With
great
