
Envision Ford of Oxnard
Oxnard, CA
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I’m just glad to have to have a Ford dealer in my neighborhood. I got concerned when Ford started consolidating dealerships, and closing down locations. No complaints with Envision Ford of Oxnard. Om neighborhood. I got concerned when Ford started consolidating dealerships, and closing down locations. No complaints with Envision Ford of Oxnard. Omar is great to deal with, and knowledgeable. More
Overall, bad experience. I was told my oil change would take 2 hours. I told the guy I would wait In the lobby for my car. 4 hours later when I texted the number about my app I was told my oil change would take 2 hours. I told the guy I would wait In the lobby for my car. 4 hours later when I texted the number about my appointment he calls. Said he “tried” calling me 3 times when my car was ready but once I texted the service number the call “ went through”. He billed me out and I figured nothing was wrong with my car. Apparently, one of my lug nuts was swollen and they didn't rotate the tires, I found out once I got home when I read the paperwork. What a joke of a place. Finally, I waited another 10 minutes, and three people asked me about my car to get them to pull it up. This business is a joke I heard other people in the lobby complaining about their service. The only reason I came here is because the Ventura store closed down. I will have to rethink about coming here again. More
Maria Angela is very warm, friendly, and knowledgeable. She answered all my questions thoroughly and clearly, and her warm smile made the entire experience quite pleasant. The service department completed She answered all my questions thoroughly and clearly, and her warm smile made the entire experience quite pleasant. The service department completed the work more quickly than I expected and the waiting room chairs are very comfortable. The popcorn was a nice added touch. More