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Envision Ford of Oxnard

Oxnard, CA

Overview
Reviews
Vehicles
4.5
774 Reviews
Call Dealership (805) 983-6511
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1501 Auto Center Dr

Oxnard, CA

93036

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Showing 774 reviews

July 29, 2023

Problem assessed correctly and repairs done promptly. Service rep was courteous and listened well, responsive to needs. More

by jjrichard
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Omar
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Jul 31, 2023 -

Envision Ford of Oxnard responded

JJ, we're glad to know our team at Envision Ford of Oxnard was able to assist you promptly and effectively. Thanks for sharing your positive experience with us!

July 29, 2023

Alberto was knowledgeable and was able to resolve my concerns. It was a professional and extremely friendly experience. More

by darlene
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Greyson
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Aug 01, 2023 -

Envision Ford of Oxnard responded

Darlene, we're glad to know Alberto was able to assist you and resolve your concerns at Envision Ford of Oxnard. Thanks for sharing your positive experience with us!

July 29, 2023

They resolved my problem with courtesy and complete professionalism. I was impressed by their expertise More

by Geographer96
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Grant, Crystal
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Jul 31, 2023 -

Envision Ford of Oxnard responded

We're glad to know our team at Envision Ford of Oxnard was able to resolve your issue with professionalism and expertise. Thank you for sharing this positive feedback, and we hope to see you back next time!

July 29, 2023

Great experience with the service advisor , friendly, and courteous. Would definitely recommend Jose as an advisor. More

by Chuy
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
José
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Aug 01, 2023 -

Envision Ford of Oxnard responded

Chuy, we're glad to know you had a great experience with Jose at Envision Ford of Oxnard. Thanks for your recommendation and positive feedback!

July 29, 2023

Fast and friendly service got us out a lot faster than expected even thought they were running behind More

by luis_acos87
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Johnny Gabriel
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Aug 01, 2023 -

Envision Ford of Oxnard responded

Luis, we're glad to know our team at Envision Ford of Oxnard was able to provide you with fast and friendly service. Thanks for your patience and understanding! We hope to see you again down the road!

July 29, 2023

The Customer Service was Excellent! Omar treated me with the utmost respect and care! I was taken care of in 2 hours! More

by Andrew Gomes
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Omar
Report | Print
Jul 31, 2023 -

Envision Ford of Oxnard responded

Andrew, it's great to know that Omar and our team at Envision Ford of Oxnard provided you with excellent customer service. We appreciate your feedback and hope to see you again down the road!

July 28, 2023

My service advisor maria was very helpful and answered all my questions and made my oil change and alignment quick and easy More

by lannyrodriguez929
Service Price Transparency
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
maria
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Jul 31, 2023 -

Envision Ford of Oxnard responded

Lanny, we're glad to know Maria was able to assist you with your service needs at Envision Ford of Oxnard. We appreciate the feedback and look forward to helping you again in the future!

July 28, 2023

Omar Casillas was so patient with me and my autistic son and understanding. I was very overwhelmed seeing as my son was struggling but I didn't feel judged by Omar or any of the staff. They even offered hel More

by Tkvisions740
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Omar Casillas
Report | Print
Jul 31, 2023 -

Envision Ford of Oxnard responded

We're so glad to know that Omar and our team at Envision Ford of Oxnard were able to provide a supportive and understanding environment for you. We strive to make every customer feel comfortable, no matter the circumstances. Thank you for your kind words!

July 27, 2023

I started servicing my car with you in 2021. I am pleased with your service personal. I had been having my cmax surviced in San Luis Obispo. More

by Nelotter
Recommend Dealer
Yes
Employees Worked With
Grau
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Jul 27, 2023 -

Nelotter responded

Grant was my service rep

Jul 27, 2023 -

Envision Ford of Oxnard responded

Thank you for working with the Envision Ford of Oxnard team. We appreciate your support and loyal business. Grant will appreciate the shoutout!

July 27, 2023

The dealership was very polite and answered all questions…Miguel was very nice but didn’t hav the information I needed when I went to see the car … More

by Becky
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Don’t remember names
Report | Print
Jul 28, 2023 -

Envision Ford of Oxnard responded

Becky, we appreciate your feedback and apologize if there was any lack of information during your visit. We'll make sure to address this with our team. Thanks for bringing it to our attention!

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