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Envision Ford of Oxnard

Oxnard, CA

4.5
774 Reviews

1501 Auto Center Dr

Oxnard, CA

93036

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Showing 774 reviews

August 07, 2023

Took my truck for a recall. Dropped off at 745am and was done at 10am. No charge. Waiting room for service is beautiful, multiple flat screen TVs, free coffee, sodas, water, fre More

by jeremy
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Tarek
Aug 09, 2023 -

Envision Ford of Oxnard responded

Jeremy, we're glad to know you had a comfortable and efficient experience at our service center. We strive for top-notch customer care here at Envision Ford of Oxnard. Thanks for the positive feedback!

August 07, 2023

Helpful and great service, super happy to go there, help up get what we wanted and needed. More

by Noe Salinas
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Alberto Isaac
Aug 08, 2023 -

Envision Ford of Oxnard responded

Thank you for the review! We hope to see you again at Envision Ford of Oxnard!

August 06, 2023

Very easy access. I like the service area in that folks come to you & are prepared to assist. Omar was very helpful & nice to work with. More

by Steve
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Omar
Aug 07, 2023 -

Envision Ford of Oxnard responded

Steve, we're glad to know that Omar was able to assist with your vehicle and get the job done. Drive safely, and we hope to see you again at Envision Ford of Oxnard!

August 06, 2023

The work appears to have corrected the issue with the noise I was experiencing while driving. My only surprise it the cost seemed very excessive. More

by Bob
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Omar
Aug 07, 2023 -

Envision Ford of Oxnard responded

Bob, we're glad to know the issue with your vehicle was resolved at Envision Ford of Oxnard. We appreciate this feedback and will be sure to keep it in mind moving forward. If there is anything more we can do to assist you, please don't hesitate to reach out!

August 05, 2023

After a rough start with Service Department, the communication has significantly improved. Albert was attentive to the issues and arranged for a timely loaner and repair using their valet pickup an More

by May Theodorou
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Albert, and Service Mgr and Asst. Serv. Mgr.
Aug 07, 2023 -

Envision Ford of Oxnard responded

May, we're glad to know that Albert and our team at Envision Ford of Oxnard were able to turn things around for you! We appreciate your patience and understanding — please don't hesitate to let us know if there's anything else we can do for you. Drive safe!

August 05, 2023

Quick response time and very informative about vehicles I was asking about. Antonio and Chris were very helpful for the entire process. More

by Laura
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Antonio and Chris bell
Aug 07, 2023 -

Envision Ford of Oxnard responded

Laura, it's great to know Antonio and Chris were able to assist you effectively at Envision Ford of Oxnard. We're here for any further inquiries or needs!

August 04, 2023

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by jbyrd
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Grant Lee
Aug 04, 2023 -

Envision Ford of Oxnard responded

We appreciate you taking the time to leave Envision Ford of Oxnard a five-star review.

August 04, 2023

Service advisor Johnny helped me at my oil change appointment. He answered all my questions and made sure everything was taken care of while I waited. Check out was as easy. Johnny is great to work w More

by Vandpball
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Johnny Gabriel
Aug 04, 2023 -

Envision Ford of Oxnard responded

We're glad to know that Johnny was able to assist you during your oil change appointment at Envision Ford of Oxnard. We appreciate the feedback and look forward to helping with any future service needs!

August 03, 2023

These guys are not your typical salesmen. I was greeted with respect upon arrival and my entire process was handled with efficiency and I felt comfortable the entire time. From start to fin More

by Dnovakovic4
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Daniel and Judd
August 03, 2023

My diagnosis was completed in a timely manner. I was impressed with shuttle and customer service. More

by Jalen Mitchell
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Omar
Aug 04, 2023 -

Envision Ford of Oxnard responded

Jalen, thank you for reviewing Envision Ford of Oxnard!

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