Envision Ford of Oxnard
Oxnard, CA
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After Envision took over from Vista Ford, our go-to service dealership since 2010, we couldn't get an appointment for a safety recall, nobody answered the phone there, and the reviews we read were terr service dealership since 2010, we couldn't get an appointment for a safety recall, nobody answered the phone there, and the reviews we read were terrible. But after giving them a year to get their act together, we decided to try them out for an oil change and some regular maintenance. We were pleasantly surprised by the courteous and friendly service we received from our advisor Grant, and shuttle driver Crystal, who took us home and drove us back to get our car when it was ready. Grant had the staff check our air filters, and told us they didn't need replacing - no unnecessary work, no rip-offs! So we hope they keep up the good work at Envision, and do whatever they have to do to keep Grant and Crystal! More
The entire staff was amazing! Grand with my service advisor, they treated me with the upmost respect. The call rental crew, Arshek, Andres and Christina We’re all so professional Grand with my service advisor, they treated me with the upmost respect. The call rental crew, Arshek, Andres and Christina We’re all so professional and personable. Diana of the courtesy shuttle was so kind. Highly recommend you get your car serviced here. More
I was really pleased with my Envision Ford service experience. When setting up the appointment with Rosy, she was super helpful in finding a good day and letting me know how much work could get done. experience. When setting up the appointment with Rosy, she was super helpful in finding a good day and letting me know how much work could get done. Then Grant in Service was friendly and helpful every step of the way. I had several recalls and I only expected to get 2 or 3 taken care of and I was sure that they would need the car all day- in fact, I was concerned they might need the car overnight. Also, I live about 12 miles from the dealership and I was concerned about waiting around all day. They have a shuttle service that covers a pretty good area, but I was a little too far. But they do offer a waiting room, the shuttle service and they also offer rental cars. I ended up Lyfting home at about 8am. Then, I got a text from Grant at 2pm and when I came in to collect my car, they had taken care of all of my recall issues. I was so pleasantly surprised. More
Excellent fast service compared to other dealerships. When I came in to the place there was about 8 cars waiting in front of me in matter of maybe 8 minutes every one was been help any send to different When I came in to the place there was about 8 cars waiting in front of me in matter of maybe 8 minutes every one was been help any send to different technicians. I always ask for Albert, he is very professional, polite and accurate on his advice, he always make sure that the work is done on my car is right the first time. Thank you Albert. More
Miguel Angel Maya, Daniel Ayala, and Lee Jaitt were a true dream team. They made my first car purchasing experience from out of state quick and easy. I can’t express enough how grateful I am and would hi true dream team. They made my first car purchasing experience from out of state quick and easy. I can’t express enough how grateful I am and would highly recommend all three gentlemen as well as the other employees! More