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Empire Volvo Cars Smithtown

St. James, NY

5.0
222 Reviews

633 Middle Country Road

St. James, NY

11780

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222 Reviews of Empire Volvo Cars Smithtown

January 06, 2023

Very courteous and thorough. From initial call to schedule my service appointment through interaction with client advisor, everyone was accommodating and professional More

by Wagnerb44
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Wayne Johnson, Kathy Murphy
Jan 11, 2023 -

Empire Volvo Cars Smithtown responded

Thank you for your time and feedback. We truly appreciate hearing from our customers and we are delighted to hear that you had an exceptional experience with us! Please let us know if we can help you again in the future.

January 04, 2023

Errol Hall excellent salesmen very helpful . Great information . Always returned calls.helped us I will always recommend him. More

by Carmenmk
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Errol Hall, Lana Vladi
Jan 05, 2023 -

Carmenmk responded

Errol Hall very helpful wonderful salesman. Always followed up with all the information we needed .

January 03, 2023

Very friendly and courteous. They took my car on time and was ready as promised. More

by Scottrr64
Purchase Time
Recommend Dealer
Yes
Employees Worked With
Nicole Nazario
Jan 11, 2023 -

Empire Volvo Cars Smithtown responded

Scottrr64, Thank you for your time and feedback. We are delighted to hear that your shopping experience with Nicole Nazario was so positive! We strive to offer exceptional customer service and it sounds like we achieved our goal! We look forward to serving your automotive needs in the future.

January 03, 2023

Wayne Johnson went above and beyond in getting our car synced with my wife’s phone. He spent a great deal of time with us , always a smile on his face More

by Jcashx2
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Wayne Johnson
Jan 11, 2023 -

Empire Volvo Cars Smithtown responded

Thank you for taking the time to share your experience. We are pleased to know that Wayne Johnson has taken such great care of you. Our aim is to give every guest the highest level of customer service and quality.

January 03, 2023

Excellent service from the minute I pulled in the service area to the minute I left. Explanation was step by step. More

by cbarn126
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Wayne Johnson, Kathy Murphy
Jan 11, 2023 -

Empire Volvo Cars Smithtown responded

Thank you for your time and feedback. We are delighted to hear that you are completely satisfied with your experience. That is our #1 goal! Please feel free to contact us for any of your vehicle service needs. We would be happy to help!

December 20, 2022

Errol hall assisted me from the moment I walked in the door of Empire Volvo. At the time, I was not certain that a Volvo would the car I would ultimately purchase. But Errol was keen on "earning my busine More

by mamamoore
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
young gentlemen who explained the car's functionality was also exceptional!, Errol Hall
Dec 23, 2022 -

Empire Volvo Cars Smithtown responded

Thank you for taking the time to leave Errol this amazing review! We are honored to have had the opportunity to work with you, and we are so glad that he took great care of you and your husband. He will be delighted to know that you greatly valued his service. We warmly congratulate you on your new 2022 Volvo XC40- on behalf of the entire team!

December 07, 2022

Clean, neat and friendly atmosphere dealership. Went in for inspection, software update and 10,000 mile service on 2022 xc60. Job completed in appropriate time and done properly. Washed car when More

by rescue4oldie
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kathy Murphy
Dec 09, 2022 -

Empire Volvo Cars Smithtown responded

Thanks so much for the positive feedback on your service visit! Your complete satisfaction means the world to us and we're glad you took the time to recognize a job well done with the honor of your 5-star review. We wish you all the best in your upcoming travels until we meet again!

December 07, 2022

Wayne Johnson and Kathy Murphy were very professional in the way the service of my Volvo was performed. I was very pleased and I would continue coming back to this dealership. More

by Paul L
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Wayne Johnson, Kathy Murphy
Dec 09, 2022 -

Empire Volvo Cars Smithtown responded

Paul, thanks for letting us know how happy you were with your Volvo's thorough service visit provided to you by Wayne and Kathy. It is our pleasure to make your appointments convenient and keep your vehicle in its best condition. We look forward to ensuring your next visit is just as superb.

December 06, 2022

Very friendly and supportive staff No pressure or devious sales pitch. Trust worthy and dependable. I would shop here again and recommend others to. More

by Sheldon.brown01
Sales Price Transparency
Purchase Time
Recommend Dealer
Yes
Employees Worked With
Errol Hall
Dec 09, 2022 -

Empire Volvo Cars Smithtown responded

Thank you, Sheldon! We sincerely appreciate your positive feedback and your recommendation to others based on the fantastic dealership visit provided to you by Errol. We're delighted Errol was forthcoming and supportive to make your experience stress-free. Congratulations on closing the deal on your Volvo and best wishes to you for many years of pleasant travels!

November 29, 2022

The service I received was timely and very professional. I would recommend this dealership to my friends More

by Ourgang725
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Wayne Johnson
Dec 02, 2022 -

Empire Volvo Cars Smithtown responded

Thank you so much for your positive review and recommendation! We are happy to hear that our team could provide you with quality and efficient service. If there is ever anything more that we may help you with, please do not hesitate to give us a call.

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