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Empire Volvo Cars Smithtown

St. James, NY

5.0
260 Reviews

633 Middle Country Road

St. James, NY

11780

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260 Reviews of Empire Volvo Cars Smithtown

November 18, 2025

My experience with Peter Gragnano is always great. Peter is always courteous, helpful and efficient throughout the whole process. I highly recommend Peter and the Smithtown dealership. More

by KH
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Nash, Lana Vladi, Dylan Bolanos
Nov 21, 2025 -

Empire Volvo Cars Smithtown responded

Thank you for leaving Peter this wonderful review and recommendation! Providing quality and efficient service is so important to us, and we are glad that his efforts met your satisfaction. It is our pleasure to serve you and your automotive needs in any way possible. Take care!

November 13, 2025

Sahil Ranyal was wonderful! Not only did he help locate for me the XC 40 2026 in Forest Lake with charcoal interior he was able to honor a respectable trade in value for my 2019 More

by leslieanneb
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Sahil Ranyal and James Good
Nov 14, 2025 -

Empire Volvo Cars Smithtown responded

Leslie, thank you for your positive review! We are so glad that Sahil took great care of you and ensured your experience with us was an all-around success. Our guest's satisfaction is our utmost priority. We warmly congratulate you on your new XC40- on behalf of the entire team! Safe travels.

November 08, 2025

Dan was always professional and helped with the leasing of the car. I come back to him every time for his courteous and helpful service! More

by Pamselz
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Dan Loser
Nov 11, 2025 -

Empire Volvo Cars Smithtown responded

Thank you for leaving this review for Dan for his courteous and helpful service! We hope to have the opportunity to welcome you back sometime in the future but until then we wish you safe travels.

November 03, 2025

We bought our 2025 XC90 in May of this year. Our sales person,Dan Iohse, was terrific and answered our myriad of questions, timely and accurately. The process of purchasing the car was smooth a More

by Dag11968
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Dan Iohse, sales and Peter, service, Kristin Hendrick
Nov 07, 2025 -

Empire Volvo Cars Smithtown responded

David and Niels, thank you for taking the time to leave us this wonderful review! We strive for 100% customer satisfaction, and we are glad that Dan, Kristin, and the team took great care of you. It is our pleasure to serve you and your Volvo needs in any way possible. Please do not hesitate to give us a call if you ever have any further questions or concerns.

October 31, 2025

Lana helped us with our new XC60 Ultra. She was patient, explained the features and offered a test drive immediately. Lisa, Nick, Sahil and Danny made the experience exemplary! Highly rec More

by ms.patti.s
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Lana Vladi
Oct 31, 2025 -

Empire Volvo Cars Smithtown responded

We appreciate your positive review and we are so glad that Lana, Lisa, Nick, Sahil, and Danny provided you with 5-star service. Your kind recommendation means so much to us. On behalf of the entire team- congratulations on your new XC60!

October 10, 2025

Always a pleasant experience when I bring my car in for servicing. Everyone is very courteous. More

by brasenr
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Nash H.
Oct 10, 2025 -

Empire Volvo Cars Smithtown responded

Hello, Thank you for sharing your experience with us. We are glad to hear your trip to- Empire Volvo Cars was so pleasant. Please contact us again should you have any further issues.

October 04, 2025

This delearship offers personalized service where you feel that your needs are seen and heard. More

by Titsania
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Nicholas Brass
Oct 05, 2025 -

Empire Volvo Cars Smithtown responded

Titsania, We’re truly grateful for your kind words. Knowing that you felt recognized, understood, and valued during your time with us means so much to our team. Delivering a personalized experience is at the heart of our service philosophy, and we look forward to continuing to meet your needs with the same level of care and attention in the future.

September 29, 2025

Leasing my XC60 from Empire Volvo was a wonderful experience! My salesperson Lana and all employees we encountered were knowledgeable, personable, and accommodating. More

by JPagnotta
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Keith Hogan, Lana Vladi
Oct 01, 2025 -

Empire Volvo Cars Smithtown responded

You have our appreciation for taking the time to leave Lana and our team this review. We congratulate you on your new Volvo and remind you we are here to assist you with any of your automotive matters.

September 27, 2025

Awesome dealership ! Chris was awesome ! Never going to another dealership ! Volvo girl here ! Can’t thank them enough for getting me in my dream car 🚗 More

by domestikgodess64
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Chris
Oct 01, 2025 -

Empire Volvo Cars Smithtown responded

Congratulations on your dream car! Chris will appreciate your perfect rating and your desire to visit us again the next time you are in need of our services. We look forward to your next visit but until then we wish you safe travels!

September 17, 2025

Always friendly they get you in and out quick. No hassles no pressure I feel comfortable taking my car in for service More

by Tony
Service Communication
Recommend Dealer
Yes
Employees Worked With
Service
Sep 23, 2025 -

Empire Volvo Cars Smithtown responded

We are thrilled to receive your review informing us that our friendly team assists you in a timely manner and makes your visits easy so that you feel comfortable visiting us for future services. You can rest assured knowing we will continue to give you the great service you and your vehicle deserve so let us know if you need our assistance!

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