Empire Volvo Cars Smithtown

Great service! Nash was very helpful!We were very satisfied. Thank you so much for taking care of everything. Nash was very helpful!We were very satisfied. Thank you so much for taking care of everything. More

Service department is timely, courteous and easy to deal with. The waiting area is clean and comfortable. with. The waiting area is clean and comfortable. More

I’m have never been more satisfied with Smithtown Volvo never a hard time 20 years of service with them. Nicole service advisor very pleasant to deal with. Sales person Dan is a pleasant sales per takes hi never a hard time 20 years of service with them. Nicole service advisor very pleasant to deal with. Sales person Dan is a pleasant sales per takes his time and straight forward which is refreshing to deal with. Thanks guys More

Helpful staff in all areas during the lease process of my XC60 and return of my Audi leased vehicle. XC60 and return of my Audi leased vehicle. More

They remembered me and were very helpful with a tire issue at a last minute show up issue at a last minute show up More

Brought my 2020 Volvo in for 30,000 mile service and state inspection. Service dept was exceptional, waiting room comfortable and pleasant, car washed & cleaned perfectly, time it took was no problem a state inspection. Service dept was exceptional, waiting room comfortable and pleasant, car washed & cleaned perfectly, time it took was no problem at all (waited there). They have my endorsement! More

I have been a customer of this dealership in the past and I have always been extremely happy with their sales and service department. I first met Dan Lohan when he was the service manager and was thrilled to I have always been extremely happy with their sales and service department. I first met Dan Lohan when he was the service manager and was thrilled to find out he moved into sales. He is a tremendous asset More

The Service Department is excellent! Great price on tires and very qualified personnell who take the time to be courteous. Great price on tires and very qualified personnell who take the time to be courteous. More

Brought them my XC70 CC for some routine work and inspection. When I dropped it off, there wasn't much important work needed, no check engine light, pretty much everything worked fine. When I picked inspection. When I dropped it off, there wasn't much important work needed, no check engine light, pretty much everything worked fine. When I picked it up, the directional signal auto-cancellation mechanism is now suddenly not working, the check engine light came on after about 10 miles, and a "message" is on the dash every time the car starts saying *ENGINE SYSTEM SERVICE REQUIRED*. I brought it right back, they kept it for a few days, but ultimately no improvement. They claim the check engine light is due to an air leak in the flex pipe, which is only a few months old, and they would not fix the directional auto-cancellation, and no report on the system service warning. All for the low low price of around $4000. Pros are: Nash was extremely courteous, and provided a loaner XC 90, which was nice, though not exactly fast: they had it for 4 days and came back with more problems than when it went in. Overall: I'd been warned by a fellow Volvo owner to steer clear of Empire, and I should've listened. Next, it will be going to Glen Cove. More

They were very helpful and quick and remembered why I was there. And very thorough there. And very thorough More