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Empire Volvo Cars Smithtown

St. James, NY

5.0
207 Reviews

633 Middle Country Road

St. James, NY

11780

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207 Reviews of Empire Volvo Cars Smithtown

December 20, 2022

Errol hall assisted me from the moment I walked in the door of Empire Volvo. At the time, I was not certain that a Volvo would the car I would ultimately purchase. But Errol was keen on "earning my busine More

by mamamoore
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
young gentlemen who explained the car's functionality was also exceptional!, Errol Hall
Dec 23, 2022 -

Empire Volvo Cars Smithtown responded

Thank you for taking the time to leave Errol this amazing review! We are honored to have had the opportunity to work with you, and we are so glad that he took great care of you and your husband. He will be delighted to know that you greatly valued his service. We warmly congratulate you on your new 2022 Volvo XC40- on behalf of the entire team!

December 07, 2022

Wayne Johnson and Kathy Murphy were very professional in the way the service of my Volvo was performed. I was very pleased and I would continue coming back to this dealership. More

by Paul L
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Wayne Johnson, Kathy Murphy
Dec 09, 2022 -

Empire Volvo Cars Smithtown responded

Paul, thanks for letting us know how happy you were with your Volvo's thorough service visit provided to you by Wayne and Kathy. It is our pleasure to make your appointments convenient and keep your vehicle in its best condition. We look forward to ensuring your next visit is just as superb.

December 07, 2022

Clean, neat and friendly atmosphere dealership. Went in for inspection, software update and 10,000 mile service on 2022 xc60. Job completed in appropriate time and done properly. Washed car when More

by rescue4oldie
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kathy Murphy
Dec 09, 2022 -

Empire Volvo Cars Smithtown responded

Thanks so much for the positive feedback on your service visit! Your complete satisfaction means the world to us and we're glad you took the time to recognize a job well done with the honor of your 5-star review. We wish you all the best in your upcoming travels until we meet again!

December 06, 2022

Very friendly and supportive staff No pressure or devious sales pitch. Trust worthy and dependable. I would shop here again and recommend others to. More

by Sheldon.brown01
Sales Price Transparency
Purchase Time
Recommend Dealer
Yes
Employees Worked With
Errol Hall
Dec 09, 2022 -

Empire Volvo Cars Smithtown responded

Thank you, Sheldon! We sincerely appreciate your positive feedback and your recommendation to others based on the fantastic dealership visit provided to you by Errol. We're delighted Errol was forthcoming and supportive to make your experience stress-free. Congratulations on closing the deal on your Volvo and best wishes to you for many years of pleasant travels!

November 29, 2022

The service I received was timely and very professional. I would recommend this dealership to my friends More

by Ourgang725
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Wayne Johnson
Dec 02, 2022 -

Empire Volvo Cars Smithtown responded

Thank you so much for your positive review and recommendation! We are happy to hear that our team could provide you with quality and efficient service. If there is ever anything more that we may help you with, please do not hesitate to give us a call.

November 25, 2022

I would highly recommend Empire Volvo, it was a painless process. I would especially like thank my the salesman Mr. Eroll Hall a true gentleman, he did not pressure us into anything he was very attentive, t More

by Deech44
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Errol Hall
Dec 02, 2022 -

Empire Volvo Cars Smithtown responded

Thank you so much for your positive review and recommendation! We are so glad that Eroll could provide you with a smooth, pressure-free experience. Our customers' satisfaction is our utmost priority. We hope for an opportunity to work with you again in the future!

November 21, 2022

Very professional, reliable, honest, and accommodating. Never have had an issue with their service department. More

by Scottrr64
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Wayne Johnson, Kathy Murphy
Dec 02, 2022 -

Empire Volvo Cars Smithtown responded

Scott, Thank you so much for your positive review! We are so glad that our team could consistently provide you with top-notch service. It is our pleasure to serve you, and we hope that you continue to choose us for all of your future automotive needs!

November 09, 2022

Reliable and professional service. Pleasant personnel from the moment you drive up to completion service. More

by paratom24
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Wayne Johnson, Nicole Lisa, Kathy Murphy
Nov 10, 2022 -

Empire Volvo Cars Smithtown responded

Thank you so much for your positive review! We are so glad that our team could provide you with the quality service that you deserve. It is our pleasure to serve you and your automotive needs in any way possible. Please do not hesitate to give us a call if there is ever anything more that we may help you with.

November 01, 2022

I was very satisfied with the manner in which I was treated in solving the problem in my Volvo. Service manager Chris McEntee and Wayne Johnson were very supportive. More

by bobtech5
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Chris McEntee, Nash ( service adviser ), Wayne Johnson, John Passantino, Kathy Murphy
Nov 01, 2022 -

bobtech5 responded

I was very satisfied with the manner in which I was treated in solving the problem in my Volvo. Service manager Chris McEntee and Wayne Johnson were very supportive.

Nov 04, 2022 -

Empire Volvo Cars Smithtown responded

Thank you so much for your positive review! We are so glad that Chris and Wayne took great care of you. Your satisfaction means so much to us. Please do not hesitate to give us a call if you ever have any further questions or concerns.

October 31, 2022

Very helpful and always kept me updated on my new car order. Samantha Cruzate goes above and beyond! More

by Ronda
Customer Service
Friendliness
Recommend Dealer
Yes
Employees Worked With
Keith Hogan
Nov 04, 2022 -

Empire Volvo Cars Smithtown responded

Ronda, Thank you so much for your positive review! We are so glad that Samantha took great care of you. It is our pleasure to assist you in any way possible. We wish you the safest of travels- on behalf of the entire team!