Empire Volvo Cars Smithtown

Brought my 2020 Volvo in for 30,000 mile service and state inspection. Service dept was exceptional, waiting room comfortable and pleasant, car washed & cleaned perfectly, time it took was no problem a state inspection. Service dept was exceptional, waiting room comfortable and pleasant, car washed & cleaned perfectly, time it took was no problem at all (waited there). They have my endorsement! More

I have been a customer of this dealership in the past and I have always been extremely happy with their sales and service department. I first met Dan Lohan when he was the service manager and was thrilled to I have always been extremely happy with their sales and service department. I first met Dan Lohan when he was the service manager and was thrilled to find out he moved into sales. He is a tremendous asset More

The Service Department is excellent! Great price on tires and very qualified personnell who take the time to be courteous. Great price on tires and very qualified personnell who take the time to be courteous. More

Brought them my XC70 CC for some routine work and inspection. When I dropped it off, there wasn't much important work needed, no check engine light, pretty much everything worked fine. When I picked inspection. When I dropped it off, there wasn't much important work needed, no check engine light, pretty much everything worked fine. When I picked it up, the directional signal auto-cancellation mechanism is now suddenly not working, the check engine light came on after about 10 miles, and a "message" is on the dash every time the car starts saying *ENGINE SYSTEM SERVICE REQUIRED*. I brought it right back, they kept it for a few days, but ultimately no improvement. They claim the check engine light is due to an air leak in the flex pipe, which is only a few months old, and they would not fix the directional auto-cancellation, and no report on the system service warning. All for the low low price of around $4000. Pros are: Nash was extremely courteous, and provided a loaner XC 90, which was nice, though not exactly fast: they had it for 4 days and came back with more problems than when it went in. Overall: I'd been warned by a fellow Volvo owner to steer clear of Empire, and I should've listened. Next, it will be going to Glen Cove. More

Very courteous and thorough. From initial call to schedule my service appointment through interaction with client advisor, everyone was accommodating and professional From initial call to schedule my service appointment through interaction with client advisor, everyone was accommodating and professional More

They were very helpful and quick and remembered why I was there. And very thorough there. And very thorough More

Errol Hall excellent salesmen very helpful . Great information . Always returned calls.helped us I will always recommend him. Great information . Always returned calls.helped us I will always recommend him. More

Very friendly and courteous. They took my car on time and was ready as promised. They took my car on time and was ready as promised. More

Wayne Johnson went above and beyond in getting our car synced with my wife’s phone. He spent a great deal of time with us , always a smile on his face synced with my wife’s phone. He spent a great deal of time with us , always a smile on his face More

Excellent service from the minute I pulled in the service area to the minute I left. Explanation was step by step. area to the minute I left. Explanation was step by step. More