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Empire Volvo Cars Smithtown

St. James, NY

5.0
219 Reviews

633 Middle Country Road

St. James, NY

11780

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219 Reviews of Empire Volvo Cars Smithtown

February 13, 2023

Nash was terrific! He was polite, informative and very helpful. I would definitely use them again for future service. More

by dcaruso124
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Nash
Mar 04, 2023 -

Empire Volvo Cars Smithtown responded

Thank you for leaving Nash this positive review! We are so glad that he was both kind and informative. It is our pleasure to serve you and your automotive needs in any way possible. If there is ever anything more that we may help you with, please do not hesitate to give us a call!

February 11, 2023

The staff are all incredibly friendly. The service department is run efficiently. They were ready for my appointment and had a loaner car available. Thank you Nash! More

by Cynth
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Nash
Feb 17, 2023 -

Empire Volvo Cars Smithtown responded

Cynth, Thank you for your 5-star rating! Offering quality and efficient service is so important to us, and we are glad that our team provided you with nothing less. It is our pleasure to serve you and your automotive needs in any way possible. Take care!

February 07, 2023

Service staff all were extremely pleasant! Sales manager a real gentleman ! Definitely buying my next car here and of course having it serviced! More

by Sness
Recommend Dealer
Yes
Employees Worked With
Chris
Feb 17, 2023 -

Empire Volvo Cars Smithtown responded

Thank you for taking the time to leave us this positive review! We are so glad that our team took great care of you throughout your visit. Your satisfaction means so much to us. Please do not hesitate to give us a call if there is ever anything more that we may help you with.

Feb 17, 2023 -

Sness responded

Buying my next Volvo with you guys!!

February 05, 2023

Outstanding Service, Errol Hall was amazing, his attentive service and expertise was legendary. We love our Volvo and will be coming back More

by Christie.clay
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Errol Hall
Feb 17, 2023 -

Empire Volvo Cars Smithtown responded

Christie, Thank you so much for your positive review! We are so glad that Errol could provide you with 5-star service. It is our pleasure to assist you in any way possible and we hope for an opportunity to work with you again in the future!

February 02, 2023

Lana was Super helpful full. Made the process painless. The whole dealership is very professional and kind. More

by johnnycg8
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Keith Hogan, Lana Vladi
Feb 02, 2023 -

johnnycg8 responded

Lana Is the best! You should be proud to have her on your team!

Feb 17, 2023 -

Empire Volvo Cars Smithtown responded

Johnny, Thank you so much for your positive review! We are so glad that Lana could provide you with a smooth, top-notch experience. She will be delighted to know that you greatly valued her service. Please do not hesitate to give us a call if there is ever anything more that we may help you with.

January 27, 2023

I’m very happy with my first Volvo purchase of a XC60 and with my experience at Empire Volvo of Smithtown. My Salesman, Errol Hall was excellent! He is friendly, knowledgeable, professional and a pleasure More

by Leslie
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Finance Manager, Dylan Bolanos, Steven Massaro, Errol Hall
Feb 01, 2023 -

Empire Volvo Cars Smithtown responded

Leslie, Thank you so much for your wonderful review! We greatly appreciate the opportunity to work with you, and we are so glad that Errol, Steven, and Dylan took great care of you and made your experience with us top-notch. Your satisfaction means so much to us and Errol will be honored to know how confident you are in his efforts. We warmly congratulate you on your new Volvo XC60- on behalf of the entire team!

More
January 24, 2023

Very well run. Seems very organized and professional a great and experience definitely have my car serviced there More

by pabloh41
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Wayne Johnson
Jan 24, 2023 -

pabloh41 responded

Great experience very organized and well run

Feb 01, 2023 -

Empire Volvo Cars Smithtown responded

Thank you so much for your positive review! We are happy to hear that our team could provide you with a 5-star experience. Our guests' satisfaction is our utmost priority. If there is ever anything more that we may help you with, please do not hesitate to give us a call.

January 23, 2023

Great service! Nash was very helpful!We were very satisfied. Thank you so much for taking care of everything. More

by MrTravel
Recommend Dealer
Yes
Employees Worked With
Nash
Feb 01, 2023 -

Empire Volvo Cars Smithtown responded

Thank you for leaving Nash this positive review! Providing top-notch service is so important to us, and we are glad that Nash's efforts could meet your satisfaction. It is our pleasure to assist you in any way possible. Take care!

January 17, 2023

Service department is timely, courteous and easy to deal with. The waiting area is clean and comfortable. More

by magg0704
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Wayne Johnson
Jan 20, 2023 -

Empire Volvo Cars Smithtown responded

Thank you so much for your positive review! Offering quality and efficient service is so important to us, and we are glad that our team provided you with nothing less. It is our pleasure to assist you in any way possible. We hope that you continue to choose us for all of your future automotive needs!

January 17, 2023

I’m have never been more satisfied with Smithtown Volvo never a hard time 20 years of service with them. Nicole service advisor very pleasant to deal with. Sales person Dan is a pleasant sales per takes hi More

by Poncho
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Nicole in the services department is very pleasant. I never in 20 years had a bad experience. Sale dept Dan very patient. , Wayne Johnson
Jan 20, 2023 -

Empire Volvo Cars Smithtown responded

Thank you so much for your amazing review! We are honored by your continued business, and we are delighted that Nicole, Dan, and the team consistently provide you with the quality service that you deserve. Please do not hesitate to let us know how we may be of further service to you in the future.

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