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Empire Volvo Cars Smithtown

St. James, NY

5.0
221 Reviews

633 Middle Country Road

St. James, NY

11780

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221 Reviews of Empire Volvo Cars Smithtown

September 05, 2023

Will Pulistar did an excellent job answering my questions and replying my messages in time. He helped me to get my service done faster than expected. More

by Donghui
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Will Pulistar
Sep 05, 2023 -

Donghui responded

The service is very satisfactory.

Sep 06, 2023 -

Empire Volvo Cars Smithtown responded

Thank you for leaving Will this excellent 5-star feedback! It is wonderful to hear that he continuously delivers our guests the A+ assistance that you so much deserve, nothing less. Your safety and satisfaction are of the utmost importance to us and we hope to see you again when the time comes for your next service.

August 31, 2023

Their service tech Will is extremely tesponsible helpful and cognizant of customer needs and concerns More

by Frank
Recommend Dealer
Yes
Employees Worked With
Will P
Aug 31, 2023 -

Empire Volvo Cars Smithtown responded

Frank, Thank you for leaving Will this awesome review! It is wonderful to hear he continuously delivers our guests the top-notch service that you so much deserve. Your safety and satisfaction are of the utmost importance to us and we hope to serve you again in the future.

August 30, 2023

I am very satisfied, with my experience at the dealership. It was very customer friendly and James Good was very professional. He got me in and out within the time promised and my car was very cle More

by Duke
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
James Good
Aug 31, 2023 -

Empire Volvo Cars Smithtown responded

We highly appreciate you leaving James this excellent review! Your satisfaction is what drives us, and we can’t wait to welcome you back for another outstanding experience. Please drive safely, and do not hesitate to give us a call if you ever have any further questions or concerns. Congratulations on your new vehicle!

August 28, 2023

The service provided by this dealership, including Will Pulistar, was nothing short of exceptional. I got my dream car there and don’t see myself going anywhere else for my Volvo needs. More

by BKE
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Will Pulistar
Aug 29, 2023 -

Empire Volvo Cars Smithtown responded

Thank you so much for leaving Will this excellent feedback! It is wonderful to hear his assistance could be of great value to you on your recent process. We are humbled by your support and look forward to being your preferred choice for services in the future. Congratulations on your new vehicle on behalf of- the entire team!

August 25, 2023

Always a great experience at Empire Volvo and Will Pulistar had my car back to me in no time, with updates via text and video. Great working with them!! More

by J.castaldo11
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Will Pulistar
Aug 25, 2023 -

Empire Volvo Cars Smithtown responded

Thank you so much for leaving Will this amazing review! We are happy to hear his assistance was of great value to you on your recent visit. Please don’t hesitate to give us a call if we may be of further assistance to you in the future. Wishing you safe travels!

August 23, 2023

Since I was running out of time for my annual inspection, I called hoping to get an appointment early September. The person at reception did his best to accommodate me and fit me in the next day. The deale More

by Teacherafc
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Nash, Wayne Johnson
Aug 24, 2023 -

Empire Volvo Cars Smithtown responded

Thank you so much for this 5-star review! It is a delight to hear Nash took great care of you on your recent visit. We are happy that you're happy, and looking forward to your next visit!

August 22, 2023

I'm glad I switched to you from Huntington volvo. I had a great experience yesterday. More

by djv
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Nash
Aug 24, 2023 -

Empire Volvo Cars Smithtown responded

Thank you so much for your wonderful review! We’re thrilled to hear that you had such a positive experience and that our team was able to make your visit enjoyable. Please don’t hesitate to give us a call if we may be of further assistance to you in the future and we hope to continue serving you and your automotive needs for many years to come.

August 22, 2023

Dan Lohse was very knowledgeable and available. He was polite and worked very well with his team. Each team member took their time to be sure I understood the process and answered all questions. More

by Nancymercep
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Nick and sabastan
Aug 24, 2023 -

Empire Volvo Cars Smithtown responded

Nancy, Thank you for leaving Dan this excellent review! We’re so happy to hear that you were satisfied with our service. Our team works hard to ensure a top-notch experience for our guests. We look forward to continue serving you and your future automotive needs.

August 20, 2023

We received wonderful service and had an excellent experience at Empire Volvo . Will Pulistar (service manager) and Lisa ( front area) were fantastic to work with! More

by Makc
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Will Pulistar
Aug 24, 2023 -

Empire Volvo Cars Smithtown responded

We appreciate your wonderful review! It is wonderful to hear Will and Lisa delivered top-tier service on your recent visit, your safety and satisfaction are our utmost priorities. Please don’t hesitate to give us a call if we may be of further assistance to you in the future.

August 20, 2023

From the day I bought my car in May 2022 (Keith and Frankie) to my most recent service (Nash and Kristin) everything has been top notch. Highly recommend. More

by mdinowitz
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Nash (service), Keith (sales), Jimmy (service), Kristin (GM), Wayne Johnson, Frankie Fardette
Aug 24, 2023 -

Empire Volvo Cars Smithtown responded

Thank you so much for taking the time to leave Keith, Frankie, Nash and Kristin this wonderful feedback and recommendation! Your satisfaction is our ultimate goal, and we are happy to hear that we hit the mark for you. We hope to continue serving you and your automotive needs for many years to come.

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