Empire Volvo Cars Smithtown

After having gone to a different car dealership , we stopped by on a Sunday to look at Volvos. We were not at all familiar with Volvos and we were so impressed. Lana helped us, very casually, get acqua stopped by on a Sunday to look at Volvos. We were not at all familiar with Volvos and we were so impressed. Lana helped us, very casually, get acquainted with the cars …..we were sooooo impressed. Lana was amazing! She knew every detail and was so sweet answering ALL our questions. We decided to buy the car that very same day. Lana made the transaction easy, fun and not stressful. We were so excited about our new Volvo with the exquisite cream/fog interior. I love this dealership. It’s the first time we’ve ever had an experience like this, shopping for a car. Their hospitality was so impressive and we will never forget meeting Lana, Nick and the Volvo team. ❌⭕️❌ More

The customer service from the service dept. as well as the sales dept is outstanding. They are courteous and attentive. as well as the sales dept is outstanding. They are courteous and attentive. More

I just purchased a used Acura RDX 3 days ago from Empire Volvo, and I drove out of there so very happy. Lana Vladi was my saleswoman and she was amazing! She couldn’t have been more nicer. Never any pressur Volvo, and I drove out of there so very happy. Lana Vladi was my saleswoman and she was amazing! She couldn’t have been more nicer. Never any pressure or pushy, and worked very hard to keep the whole process moving smoothly and efficiently. I will never buy another vehicle from anyone else! Dylan the Manager was also very friendly and went out of his was to make sure I got the most money for my trade in. Nick Locasio, the finance guy, also couldn’t have been nicer. He was straightforward, honest, and fully explained every paper I signed in the end. I came from 120 miles away and these people did not leave till almost 11pm, so I would be able to drive home in my Acura. They all couldn’t have been more patient and nicer! What auto dealership can you say all these great things about? I never did before and I’m 65 years old. The showroom and facilities are top shelf! Really immaculate. And I didn’t pay one dime over the advertised price. No added dealer fees at all! And thanks so much to Joshua, who drove 45 minutes to pick me up and was also very nice and patient with me. I can’t enough fantastic things about this dealership. I bought a used Acura and Lana treated me like I was buying a brand new Volvo. Thank you so much for making this car buying event, a truly wonderful experience. More

Michael Cavaliere was knowledgeable and listened to exactly what I wanted to buy. Sale was seamless and very easy. Car was ready when it was supposed to. exactly what I wanted to buy. Sale was seamless and very easy. Car was ready when it was supposed to. More

Very accommodating and courteous. Took the time to explain all my questions . The staff was very knowledgeable Took the time to explain all my questions . The staff was very knowledgeable More

Lana Vladi was so helpful and my car buying experience a complete pleasure! Highly recommend! complete pleasure! Highly recommend! More

Everyone in the service department was very pleasant and professional. Service Advisor, Nash H., assisted me. He explained everything entailed in this service. Nash H. is very knowledgeable and efficient. T professional. Service Advisor, Nash H., assisted me. He explained everything entailed in this service. Nash H. is very knowledgeable and efficient. This is my first Volvo so going in I didn't know what to expect. I came away pleased with how the service department is run, by their efficiency and general professional manner, plus the waiting area was comfortable so I was able to get some work done while I waited. More

Marco Barrera. ...Best service!! And communicating on how I should maintain my XC40. I appreciate his patience and he is one 1 the reason why I keep getting Volvo. ...Best service!! And communicating on how I should maintain my XC40. I appreciate his patience and he is one 1 the reason why I keep getting Volvo. More

Dan Lohse was wonderful to work with. He has been at the dealership for years, previously in the service department, and has always been a pleasure to interact with. When I needed a new c He has been at the dealership for years, previously in the service department, and has always been a pleasure to interact with. When I needed a new car, there was no question who to go to. He found the perfect car for me and made the process easy! More

Will Pulistar got me in and out sooner than expected. He's very efficient, knowledgeable and personable. He's very efficient, knowledgeable and personable. More