
Empire Volvo Cars Smithtown
St. James, NY
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221 Reviews of Empire Volvo Cars Smithtown
I have an old Volvo, and they treat it with respect and care, and I am very grateful that I have faith that they will do the best job they can care, and I am very grateful that I have faith that they will do the best job they can More
I have been in NY all summer but am heading back to NC in the coming days. When I had two messages indicating service was required, I reached out to Empire Volvo for a service appointment. The dealers in the coming days. When I had two messages indicating service was required, I reached out to Empire Volvo for a service appointment. The dealership was accepting appointments for two weeks out, but Nash understood the urgency of my situation and was able to get me in within a few days. Once there, Will Pulistar took over and kept me apprised of what was happening. Subsequently, I had a reason to call back Empire Volvo and Will got on the phone to respond to my inquiry. I am very pleased with the consideration and service I received! More
Our sales rep Keith Hogan was amazing. We never felt pressured, he had all the answers and the entire process was seamless. I highly recommend Keith and Empire Volvo. We never felt pressured, he had all the answers and the entire process was seamless. I highly recommend Keith and Empire Volvo. More
Welcoming and professional in every way! We leased our 2024 Volvo XC40 with great confidence! Dan Lohse, our salesperson was exceptional. We can truly say we’ve never had such a knowledgea We leased our 2024 Volvo XC40 with great confidence! Dan Lohse, our salesperson was exceptional. We can truly say we’ve never had such a knowledgeable and friendly experience! More
Mike was very thorough and helpful in deciding which trim was most ideal for my needs. He made a usually dreadful dealership experience an entertaining and memorable one. Mike is definitely not the typical p was most ideal for my needs. He made a usually dreadful dealership experience an entertaining and memorable one. Mike is definitely not the typical pushy salesman but is instead laidback and attentive to what the customer wants not what the dealership wants/needs. I have 3 Volvo dealerships that are closer to my home but Mike made it worth my while to travel further out into Long Island. If you’re looking for a good deal on a Volvo you need to make your way to Mike at Empire Volvo. More
This dealership treats its customers well. As soon as I arrived I was greeted and directed where to park. They started cleaning my interior. I then worked with Will Pulistar and he was great. As soon as I arrived I was greeted and directed where to park. They started cleaning my interior. I then worked with Will Pulistar and he was great. He provided me with an explanation of the services my vehicle needed. He sent me a link to track the progress which was helpful. My loaner vehicle was ready and off I went. The service was completed and the staff of Will, the mechanic who checked into a few items for me and Lisa who greets customers and handles phone calls is very customer oriented. Great job to the team! I was a director at a company where I was responsible for a staff of 450 service and sales employees. I have a good understanding of what great service is. This team exceeded my expectations! More
Thank you Lana for everything you did to secure my Volvo XC90 B6 Ultimate! It’s been an absolute pleasure working with you and whole team at Empire Volvo! So glad I turned my lease into your dealership and XC90 B6 Ultimate! It’s been an absolute pleasure working with you and whole team at Empire Volvo! So glad I turned my lease into your dealership and made a great deal on my new car!!! Lana is the best! Go now ! More