Empire Volvo Cars Smithtown

This dealership treats its customers well. As soon as I arrived I was greeted and directed where to park. They started cleaning my interior. I then worked with Will Pulistar and he was great. As soon as I arrived I was greeted and directed where to park. They started cleaning my interior. I then worked with Will Pulistar and he was great. He provided me with an explanation of the services my vehicle needed. He sent me a link to track the progress which was helpful. My loaner vehicle was ready and off I went. The service was completed and the staff of Will, the mechanic who checked into a few items for me and Lisa who greets customers and handles phone calls is very customer oriented. Great job to the team! I was a director at a company where I was responsible for a staff of 450 service and sales employees. I have a good understanding of what great service is. This team exceeded my expectations! More

The dealership was first class. My sales man made the experience a pleasurable one. His name is William Pullistar My sales man made the experience a pleasurable one. His name is William Pullistar More

Thank you Lana for everything you did to secure my Volvo XC90 B6 Ultimate! It’s been an absolute pleasure working with you and whole team at Empire Volvo! So glad I turned my lease into your dealership and XC90 B6 Ultimate! It’s been an absolute pleasure working with you and whole team at Empire Volvo! So glad I turned my lease into your dealership and made a great deal on my new car!!! Lana is the best! Go now ! More

Will Pulistar did an excellent job answering my questions and replying my messages in time. He helped me to get my service done faster than expected. and replying my messages in time. He helped me to get my service done faster than expected. More

Their service tech Will is extremely tesponsible helpful and cognizant of customer needs and concerns and cognizant of customer needs and concerns More

I am very satisfied, with my experience at the dealership. It was very customer friendly and James Good was very professional. He got me in and out within the time promised and my car was very cle dealership. It was very customer friendly and James Good was very professional. He got me in and out within the time promised and my car was very clean when it was returned to me. More

The service provided by this dealership, including Will Pulistar, was nothing short of exceptional. I got my dream car there and don’t see myself going anywhere else for my Volvo needs. Pulistar, was nothing short of exceptional. I got my dream car there and don’t see myself going anywhere else for my Volvo needs. More

Always a great experience at Empire Volvo and Will Pulistar had my car back to me in no time, with updates via text and video. Great working with them!! Pulistar had my car back to me in no time, with updates via text and video. Great working with them!! More

Since I was running out of time for my annual inspection, I called hoping to get an appointment early September. The person at reception did his best to accommodate me and fit me in the next day. The deale I called hoping to get an appointment early September. The person at reception did his best to accommodate me and fit me in the next day. The dealership provided a comfortable place to wait and my wait time was within the time frame that was suggested. Nash was the gentleman who was at the desk and he was very informative and courteous. More

Dan Lohse was very knowledgeable and available. He was polite and worked very well with his team. Each team member took their time to be sure I understood the process and answered all questions. He was polite and worked very well with his team. Each team member took their time to be sure I understood the process and answered all questions. More