Empire Volvo Cars Smithtown

My car was bought at Empire Volvo and we had Lana Vlad as our sales rep she was so helpful and pleasant I would give her a 10 star out of 10 I recommend her to anyone who goes there for a car. The whole expe our sales rep she was so helpful and pleasant I would give her a 10 star out of 10 I recommend her to anyone who goes there for a car. The whole experience was great. More

My car was brought in by Volvo On-Call due to a problem with the brakes. Its a 2021 XC90 T6 and out of nowhere it was making an intermittent grinding noise. I was assisted by Nash and Will , who were ext with the brakes. Its a 2021 XC90 T6 and out of nowhere it was making an intermittent grinding noise. I was assisted by Nash and Will , who were extremely cordial to me. Will had explained that this was a rare but not unheard of occurrence and if the pads are found to be below standards when inspected, replacement should be under warranty. I had asked that my car be worked on by a specific technician, Nino Gambino. I have known Nino for decades. He is the consummate professional at his work, and for that reason I have followed him from the dealerships he has worked at prior over the last decades. Nino treats his customers with pride, like his extended family, For that reason people have such an allegiance to him. The car was fixed immediately. Nino found a flawed brake pad that had scarred a rotor. The repair was done impeccably, both front pads and rotors were replaced, on both sides, not just the damaged one, even though the car only had 15k miles. I credit that to both Nino and the service writers, for that I am extremely grateful. The work was completed the first business day after arrival, with no cost to me. I was not even recommended other work or " upsell" as might have existed at other dealerships... Nino and the service writers should be commended for a job well-done. with my appreciation. More

Great service and assistance from Will Pulistar. He made sure my car service was done swiftly and answered all my questions. He made sure my car service was done swiftly and answered all my questions. More

I have an old Volvo, and they treat it with respect and care, and I am very grateful that I have faith that they will do the best job they can care, and I am very grateful that I have faith that they will do the best job they can More

I have been in NY all summer but am heading back to NC in the coming days. When I had two messages indicating service was required, I reached out to Empire Volvo for a service appointment. The dealers in the coming days. When I had two messages indicating service was required, I reached out to Empire Volvo for a service appointment. The dealership was accepting appointments for two weeks out, but Nash understood the urgency of my situation and was able to get me in within a few days. Once there, Will Pulistar took over and kept me apprised of what was happening. Subsequently, I had a reason to call back Empire Volvo and Will got on the phone to respond to my inquiry. I am very pleased with the consideration and service I received! More

Our sales rep Keith Hogan was amazing. We never felt pressured, he had all the answers and the entire process was seamless. I highly recommend Keith and Empire Volvo. We never felt pressured, he had all the answers and the entire process was seamless. I highly recommend Keith and Empire Volvo. More

Very accommodating appointment scheduling, enabled me to wait while work was being done. Very courteous employees and pleasant waiting area. wait while work was being done. Very courteous employees and pleasant waiting area. More

Welcoming and professional in every way! We leased our 2024 Volvo XC40 with great confidence! Dan Lohse, our salesperson was exceptional. We can truly say we’ve never had such a knowledgea We leased our 2024 Volvo XC40 with great confidence! Dan Lohse, our salesperson was exceptional. We can truly say we’ve never had such a knowledgeable and friendly experience! More

Mike was very thorough and helpful in deciding which trim was most ideal for my needs. He made a usually dreadful dealership experience an entertaining and memorable one. Mike is definitely not the typical p was most ideal for my needs. He made a usually dreadful dealership experience an entertaining and memorable one. Mike is definitely not the typical pushy salesman but is instead laidback and attentive to what the customer wants not what the dealership wants/needs. I have 3 Volvo dealerships that are closer to my home but Mike made it worth my while to travel further out into Long Island. If you’re looking for a good deal on a Volvo you need to make your way to Mike at Empire Volvo. More

I was very happy with the service team at Smithtown Volvo. Both gentlemen at the service desk were polite and very helpful. Volvo. Both gentlemen at the service desk were polite and very helpful. More