Empire Volvo Cars Smithtown

As always, quality service with my annual inspection and tire rotation. They also found a nail and repaired the tire ! Wayne Johnson’s team is first class ! tire rotation. They also found a nail and repaired the tire ! Wayne Johnson’s team is first class ! More

Polite, professional, knowledgeable people and a pleasure to work with Empire dealership, In Smithtown Lana (salesperson) as well as Mike (salesperson) instrumental in helping me with a trade in 2015 Volvo to work with Empire dealership, In Smithtown Lana (salesperson) as well as Mike (salesperson) instrumental in helping me with a trade in 2015 Volvo to purchase my new 2023 Volvo, to Nick (Finance) in thoroughly explaining the finance process and to Nash in service department happily explaining some new features and addressing a software upgrade. Upon calling the dealership, always greeted by Lisa so upbeat and accommodating in directly calls. A pleasure of a dealership. Very welcoming! Thank you! More

Everything was great & clean Service was quick. Would highly recommend this dealership to my friends!! Would highly recommend this dealership to my friends!! More

I received excellent service from the crew at Empire Volvo Cars of Smithtown. I was greeted by Kathy, at least I think that is the woman at the front desk, she was exceptionally helpful every step of th Volvo Cars of Smithtown. I was greeted by Kathy, at least I think that is the woman at the front desk, she was exceptionally helpful every step of the way, from booking my appointment to processing my payment. I believe it was Dan in the Service Dept. that helped me understand several repair issues that my older 2007 Volvo will need to continue to operate safely. This was my first time there and I will be returning to tend to the necessary repairs. I really did not have any interaction with the mechanic but I was very satisfied that he took the time to evaluate the entire vehicle. I live in Montauk and it is a two hour drive but it was worth every minute. They even washed and vacuumed the car upon completion! I will be back! Thank you Empire Volvo Cars of Smithtown for such professional service. More

I got excellent service from Wayne Johnson as well as the young lady who greeted me in drive in. Excellent experience young lady who greeted me in drive in. Excellent experience More

My service experience was exceptional. Wayne Johnson greeted me and made sure that he understood my concerns about the service required. Upon completion of the service, my car’s issue was Wayne Johnson greeted me and made sure that he understood my concerns about the service required. Upon completion of the service, my car’s issue was corrected, my car was cleaned inside and out, and the service was done in a timely fashion. Everything was reviewed with me and my satisfaction was ensured! I was reminded that if I had any further concerns about this particular situation, he would address them immediately! I was very satisfied. Thank you! More

Thank you to Empire Volvo Cars of Smithtown for an excellent buying experience. Sammy and Nick were AMAZING to work with. No pressure and they were with me each step of the way of the purchase process excellent buying experience. Sammy and Nick were AMAZING to work with. No pressure and they were with me each step of the way of the purchase process. In this market, with low inventory cries from other dealership and a "TAKE IT OR LEAVE IT" attitude, you will appreciate working with Sammy and Nick! Of course we LOVE our new XC60! More

Nash at service counter was extremely helpful and provided great service. Pleasant waiting stream and complimentary car vacuum/wash was a really nice touch. provided great service. Pleasant waiting stream and complimentary car vacuum/wash was a really nice touch. More

Gracious and efficient service. Mash Harripersad and the service team were courteous and attentive. The coffee, conversation, and care made for a most pleasant, professional experie Mash Harripersad and the service team were courteous and attentive. The coffee, conversation, and care made for a most pleasant, professional experience. More

I received excellent service. The service person, Nash was such a big help. He arranged a loaner car for me. The service person, Nash was such a big help. He arranged a loaner car for me. More