
Empire Mazda of Green Brook
Green Brook, NJ
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183 Reviews of Empire Mazda of Green Brook
Me and my wife had been shopping around for a new Mazda5. After contacting every dealer within 50 miles of us, Crystal gave us the best price. When I quoted their price to other dealers, many of them told me After contacting every dealer within 50 miles of us, Crystal gave us the best price. When I quoted their price to other dealers, many of them told me that Crystal was taking me for a ride and that the price was "impossible". It wasn't...there were no games and no gimmicks. The out-the-door price quoted was exactly what we payed. Upon our arrival Kevin and Omar were attentive, nice, and knowledgeable. They did what they could to expedite the car buying process since we were in a bit of a time crunch. The person in the finance office was not pushy and made no sly attempt to add things on to the price. It was a completely hassle-free and satisfying experience. More
Salesman Omar very knowledgeable, friendly and went out of his way to follow up to ensure my business and satisfaction. Pricing was good to excellent and the model I was given was essentially an upgrade of his way to follow up to ensure my business and satisfaction. Pricing was good to excellent and the model I was given was essentially an upgrade when I expressed the original vehicle was not meeting my comfortability. Excellent ecperience overall. More
Everyone was exceptionally friendly and knowledgeable. My salesman, Antoine has been working there only one week. He acted very professional, and after the deal, with a big smile, he said that I was his My salesman, Antoine has been working there only one week. He acted very professional, and after the deal, with a big smile, he said that I was his first sale !! Lydia, the finance manager, was extremely helpful and very personable. All in all, it was a great experience. I have, in the past, had horrible experiences with dealers. This is the third automobile I have purchased from Crystal Auto Mall. I will continue to purchase there. More
I was very excited to purchase my new car. Antwan made it a great experience, he was professional and knowledgable. He was enthusiastic and made everything simple, I was stress free. I will come back here fo a great experience, he was professional and knowledgable. He was enthusiastic and made everything simple, I was stress free. I will come back here for my next car also refer all my friends and family!! More
We purchased a new 2011 Mazda CX-9. We worked with Raheel in sales who was knowledgeable and informative on the features of the car. We received a quote over the phone from Chris P, before we actually got th in sales who was knowledgeable and informative on the features of the car. We received a quote over the phone from Chris P, before we actually got there. We were pleased with the price and were only left the negotiation of our trade left to work out. We were hoping to get a little more but still were happy with the overall deal. We drove our car home that day. It was one of the smoothest car buying experiences we've had. More
I had a great experience while shopping for a new lease I had a great experience while shopping for a new lease at the Crystal AutoMall. Antoine was my salesman, he was new and made a great impression. I I had a great experience while shopping for a new lease at the Crystal AutoMall. Antoine was my salesman, he was new and made a great impression. I was happy to be the second car he sold. He will be a great salesman. The sales manager, Kevin was professional and very willing to try to meet all my demands. I was also very impressed when I called the next day because I left my e-z pass in the car I traded in; Kevin offered to drop it in my mailbox because he lived nearby. Who does that! Someone who truly wanted to make a customer happy. What it did was help me make the decision to lease my next vehicle at Crystal Automall even though it is 25 miles away; a pretty far distance to have a car serviced. Thank you Antoine and a special thank you to Kevin. Maureen Melody More
Kevin was very knowledgeable. He made me fully understand the vehicle I was purchasing and the deal I was getting. His willingness to answer all of my questions and concerns made it a very satisfy understand the vehicle I was purchasing and the deal I was getting. His willingness to answer all of my questions and concerns made it a very satisfying experience. He was very professional and a pleasure to work with. More
This is the third time I've had the pleasure dealing with This is the third time I've had the pleasure dealing with the staff at Crystal Auto Mall, the first time financing a new car. Lindsey called to noti This is the third time I've had the pleasure dealing with the staff at Crystal Auto Mall, the first time financing a new car. Lindsey called to notify me that I could finance a new car for a price close to what I was paying for my lease which still had a year and a half left on it. Her and Andres helped me find the car and price I wanted and made the experience comfortable and stress-free. I was never pressured or pushed to make a deal and heard me out when I had concerns. Andres showed me the features of the model I was financing and helped me set up the Bluetooth. He even introduced me to the service dept. who would be taking care of my maintenance. Anthony Rendine has finalized my paperwork all three times I got a car from the dealership and is a great asset to them. He remembered me when I came in the door and chatted with me as if we were old friends before I even met with Lindsey; and he introduced me to Andres to start the process. He makes filling out life-changing paperwork easy and comfortable and thoroughly explains all the details of the paperwork so that's easy to understand. The staff at Crystal consistently brings me back for a process that can be stressful by making it less so. I recommend the dealership to my friends and co-workers every time I get a car there because of their excellent customer service and friendly staff. More
Buying a car at Crystal was a great experience. Everyone was very helpful and knowledgable. I got the price I wanted and they finished my deal quickly. I was able to drive a couple Toyota's until I was comf was very helpful and knowledgable. I got the price I wanted and they finished my deal quickly. I was able to drive a couple Toyota's until I was comfortable purchasing one. They gave me a good interest rate and I feel like I was treated fairly. I'll definitely be going back for service and for my next car More
They are Liers. They confirmed the price with some add-ons and when I went back in the evening to get w/documents they pulled the deal and increased the price by almost $100. They started saying this add-ons and when I went back in the evening to get w/documents they pulled the deal and increased the price by almost $100. They started saying this was not included in the price. When I asked to show the worksheet with all costs included from the morning, they said they lost it and don't keep them. Idiots! waste of my time. Note down what they promise especially from the guy called Kevin More