Dealer Reviews
Cars for Sale
Dealer Log In
All Salespeople
Sales Department
Ed Morse Chevrolet Buick GMC
Muscatine, IA
1,181 Reviews
75 YEARS OF AUTOMOTIVE EXCELLENCE
"Dealer of The Year" ~ Automotive News
"Quality Dealer" ~ Time Magazine
"Cadillac Dealer of the Year" ~ (multiple recipient)
"Cadillac Certified Elite Service Dealer" ~ (multiple years)
"Honda President's Award" ~ (multiple recipient)
"Mazda President's Council" ~ (multiple recipient)
"Toyota Chairman's Council" ~ (multiple recipient)
"Jack Smith Leadership Award" ~ General Motors (multiple recipient)
"National Dealer of the Year" ~ DealerRater
"Consumer Satisfaction Award" ~ DealerRater (multiple recipient)
"Top Rated Dealer" ~ CarGurus & CARFAX (multiple recipient)
"South Florida's Top Workplaces" ~ Sun-Sentinel & Workplace Dynamics
Read More
This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 8:00 AM - 7:00 PM
Tuesday 8:00 AM - 6:00 PM
Wednesday 8:00 AM - 6:00 PM
Thursday 8:00 AM - 7:00 PM
Friday 8:00 AM - 6:00 PM
Saturday 8:00 AM - 4:00 PM
Sunday Closed
Service
Monday 7:30 AM - 5:30 PM
Tuesday 7:30 AM - 5:30 PM
Wednesday 7:30 AM - 5:30 PM
Thursday 7:30 AM - 5:30 PM
Friday 7:30 AM - 5:30 PM
Saturday 8:00 AM - 12:00 PM
Sunday Closed
Parts
Monday 7:30 AM - 5:30 PM
Tuesday 7:30 AM - 5:30 PM
Wednesday 7:30 AM - 5:30 PM
Thursday 7:30 AM - 5:30 PM
Friday 7:30 AM - 5:30 PM
Saturday 8:00 AM - 12:00 PM
Sunday Closed
Filter Reviews by Keyword
By Type
Showing 1,181 reviews
July 26, 2026
The service staff is always very friendly and helpful. They do a nice job of explaining the service work. They do a nice job of explaining the service work. More
by MAVESING
Verified Customer
July 24, 2026
sales department was fine- no issues I bought a $80,000 truck (26 Denali hd) and a month later the stereo is acting up. when I called service department, they said I could drop it off in the morning or b truck (26 Denali hd) and a month later the stereo is acting up. when I called service department, they said I could drop it off in the morning or before 3:30 in the afternoon 5 days later. both options would mean I would have to take time off of work. they also said that they had no loaners. I work 45 miles away from the dealership. they literally told me to call the dealership closer to where I worked. service department should be named NO-service department. More
by no-service department
Employees Worked With
July 23, 2026
They are always so friendly and helpful at this dealership. You are always treated like family. dealership. You are always treated like family. More
by BAYNES20
Employees Worked With
July 21, 2026
Very professional and helpful. Listened to my wishes for what I was looking for and needed. Listened to my wishes for what I was looking for and needed. More
by tcurry53
July 21, 2026
Excellent overall experience getting my routine LOF and tire rotation done while I waited. Service Advisor (Charles) was a big help in reviewing my vehicle history to determine savings. Waiting area is c tire rotation done while I waited. Service Advisor (Charles) was a big help in reviewing my vehicle history to determine savings. Waiting area is comfortable and has popcorn, coffee, etc. which is nice. More
by DAHLGRENENV
Employees Worked With
July 18, 2026
Always a great customer experience at the Ed Morse Service Department! Charles, Rob and Hans are experts in all respects at diagnosing the problem and providing the solution efficiently! Service Department! Charles, Rob and Hans are experts in all respects at diagnosing the problem and providing the solution efficiently! More
by dennyia70
July 15, 2026
Staff very friendly and Charles was knowledgeable on my specific repairs and helped me feel reassured this would resolve problem and gave me peace of mind. Easy to work with. specific repairs and helped me feel reassured this would resolve problem and gave me peace of mind. Easy to work with. More
by cards564
July 10, 2026
Was able to get me in and out quickly. Unsure of whether update was done. Unsure of whether update was done. More
by bgwaddingham
July 10, 2026
The lady working in the front office, perhaps the accounting department, was very rude and short not only with me but also to the lady that came in after me. accounting department, was very rude and short not only with me but also to the lady that came in after me. More
by ENDZIG2
Employees Worked With
July 08, 2026
Have been doing business with the dealership for many years. Always treated fair and service department is excellent. I live in Texas now, but will probably use this dealership again for all my vehicle n years. Always treated fair and service department is excellent. I live in Texas now, but will probably use this dealership again for all my vehicle needs. More
by BJGJ1985
Employees Worked With
Riley Stecher Service advisor 5 stars
