Charles Wiebel
Charles Wiebel at Ed Morse Chevrolet Buick GMC

Charles Wiebel

Service Advisor

Ed Morse Chevrolet Buick GMC

501 US-61 BUS
Muscatine, IA 52761

Contact Me
4.7
374 Reviews

Dealership Experience

4 yrs, 7 mos

Industry Experience

10 yrs, 9 mos

Languages Spoken

English English

4.7

374 Reviews

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374 Reviews of Charles Wiebel

July 26, 2026

Dealership Rating
Employee Rating

The service staff is always very friendly and helpful. They do a nice job of explaining the service work. More

by MAVESING
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Elizabeth Weber

July 21, 2026

Dealership Rating
Employee Rating

Excellent overall experience getting my routine LOF and tire rotation done while I waited. Service Advisor (Charles) was a big help in reviewing my vehicle history to determine savings. Waiting area is c More

by DAHLGRENENV
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Jul 22, 2026

Ed Morse Chevrolet Buick GMC responded

Thank you for your wonderful review! We’re thrilled to hear that you had an excellent experience getting your routine LOF and tire rotation done. It’s great to know that Charles was a big help in reviewing your vehicle history to determine savings. We strive to provide a comfortable waiting area for our customers, and we’re glad you enjoyed the amenities. We look forward to seeing you again for your next service! Sincerely, The Ed Morse Chevy Buick GMC Team

July 18, 2026

Dealership Rating
Employee Rating

Always a great customer experience at the Ed Morse Service Department! Charles, Rob and Hans are experts in all respects at diagnosing the problem and providing the solution efficiently! More

by dennyia70
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Rob and Hans

Jul 22, 2026

Ed Morse Chevrolet Buick GMC responded

Thank you for your wonderful review! We’re happy to hear that you consistently have a great customer experience at Ed Morse Chevrolet Buick GMC Muscatine. It’s fantastic to know that Charles, Rob, and Hans have provided you with expert service in diagnosing and resolving your vehicle issues efficiently. We appreciate your feedback and look forward to assisting you again in the future! Sincerely, The Ed Morse Chevy Buick GMC Team

July 15, 2026

Dealership Rating
Employee Rating

Staff very friendly and Charles was knowledgeable on my specific repairs and helped me feel reassured this would resolve problem and gave me peace of mind. Easy to work with. More

by cards564
Workmanship
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Recommend Dealer
Yes

Other Employees Tagged: Elizabeth Weber, Pete Smillie

Jul 16, 2026

Ed Morse Chevrolet Buick GMC responded

Thank you for your wonderful review! We’re thrilled to hear that you found our staff friendly and that Charles was able to provide you with the knowledge and reassurance regarding your repairs. At Ed Morse Chevrolet Buick GMC Muscatine, we strive to make every experience easy and satisfying. We appreciate your feedback and look forward to assisting you again in the future! Sincerely, The Ed Morse Chevy Buick GMC Team

July 10, 2026

Dealership Rating
Employee Rating

Was able to get me in and out quickly. Unsure of whether update was done. More

by bgwaddingham
Service Price Transparency
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Freddy Ortiz, Dan Cox

Jul 12, 2026

Ed Morse Chevrolet Buick GMC responded

Thank you for your feedback! We're glad to hear that we were able to assist you quickly at Ed Morse Chevrolet Buick GMC. If you have any questions or concerns regarding your vehicle's update, please feel free to reach out to us directly. We appreciate your business and look forward to serving you again! Sincerely, The Ed Morse Chevy Buick GMC Team

June 27, 2026

Dealership Rating
Employee Rating

Rob does an excellent job in the Service Dept! If it weren't for him I probably would look to have service done elsewhere. He always goes the extra mile to ensure a good experience at the dealers More

by pokraus
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Rob Wittmer

Jun 30, 2026

Ed Morse Chevrolet Buick GMC responded

Thank you for your wonderful review! We're pleased to hear that you had such a positive experience with Rob in our Service Department at Ed Morse Chevrolet Buick GMC. It's great to know that his dedication to going the extra mile has made your visits enjoyable. Our team appreciates your feedback and looks forward to seeing you again for your future service needs! Sincerely, The Ed Morse Chevy Buick GMC Team

June 24, 2026

Dealership Rating
Employee Rating

Repair done in a timely manner and was done when to hey said it would be More

by AUDREYWAYNE15
Service Price Transparency
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Service Time
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Recommend Dealer
Yes

Other Employees Tagged: Elizabeth Weber, Pete Smillie

Jun 26, 2026

Ed Morse Chevrolet Buick GMC responded

Thank you for your review, Audrey! We’re glad your repair at Ed Morse Chevrolet Buick GMC was completed in a timely manner. We strive to keep our commitments, and it’s great to know we met your expectations. We look forward to serving you again! Sincerely, The Ed Morse Chevy Buick GMC Team

June 23, 2026

Dealership Rating
Employee Rating

Charles always takes care of us professionally, and promptly with no high pressure tactics. I always make sure to deal with him directly. More

by dereus87
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Rob Wittmer

Jun 26, 2026

Ed Morse Chevrolet Buick GMC responded

Thank you for your review! We appreciate your kind words about Charles and are glad to know he has been able to provide you with professional and prompt service. At Ed Morse Chevrolet Buick GMC Muscatine, we strive to create a comfortable and pressure-free environment for our customers. We look forward to assisting you again! Sincerely, The Ed Morse Chevy Buick GMC Team

June 18, 2026

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Employee Rating

When we drove in we were greeted with a smile and a hello. Everyone there greeted us as we waited for our car to be done. More

by RES1983
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Elizabeth Weber, Pete Smillie

Jun 20, 2026

Ed Morse Chevrolet Buick GMC responded

Thank you for your fantastic review! We’re pleased to hear that you felt welcomed at Ed Morse Chevrolet Buick GMC and that our staff provided you with a positive experience while you waited for your car. Our team truly appreciates your feedback, and we look forward to seeing you again soon! Sincerely, The Ed Morse Chevy Buick GMC Team

June 15, 2026

Dealership Rating
Employee Rating

Great dealership and even better employees. Everyone treats you like a friend and are always very helpful when you come in. More

by CURTWEISS
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Elizabeth Weber

Jun 18, 2026

Ed Morse Chevrolet Buick GMC responded

Thank you for the great review, Curt! We're pleased that your experience at Ed Morse Chevrolet Buick GMC stood out for both the quality of the team and the friendly atmosphere you received when visiting. Knowing you felt well supported and comfortable is truly appreciated. We look forward to welcoming you back whenever you need assistance again! Sincerely, The Ed Morse Chevy Buick GMC Team

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