Charles Wiebel

I have always had great service from this dealership for many, many years. On occasion if I did have a problem, it was handled on the spot and always to my satisfaction., and to me that speaks volumes, and many, many years. On occasion if I did have a problem, it was handled on the spot and always to my satisfaction., and to me that speaks volumes, and I can also say those incidents are minimal. I not only have my vehicles serviced here but I too purchase my vehicles here. From my Sales advisor, Mc Henderson; their Service Manager, Robbie Whitmer; my Service advisor, Charles Wiebel, and several other Morse employees I am fortunate enough to know, I feel I have a "BEST", case scenario here. More

by davesy Verified Customer Verified Customer

Print

Charles was very professional at his job. Told me what exactly they were going to do and how long it should take them to do the work. I was very pleased. Told me what exactly they were going to do and how long it should take them to do the work. I was very pleased. More

by RAZOR52 Verified Customer Verified Customer

Print

They did what I expected them to do in a timely manner. Asked to go over everything before warranty is up on 9-29. Asked to go over everything before warranty is up on 9-29. More

by dbriggs4 Verified Customer Verified Customer

Print

Charles was extremely helpful . Was on vacation and it was late in the day .He took the time and made sure I was taken care of .He ran the codes and fixed the problem . Was on vacation and it was late in the day .He took the time and made sure I was taken care of .He ran the codes and fixed the problem . More

by MJACK55102 Verified Customer Verified Customer

Print

Charles was up front about possible wait time . He exlained in advance of possible fixes for the issue and what and how much the warranty would cover. Kept me informed thru every step of the rroubl He exlained in advance of possible fixes for the issue and what and how much the warranty would cover. Kept me informed thru every step of the rrouble shooting process.. More

by TELEDAWG11 Verified Customer Verified Customer

Print

Excellent service! ! Made sure to check everything on my 20 year old truck and found no problems. ! Made sure to check everything on my 20 year old truck and found no problems. More

by MRRADTKE Verified Customer Verified Customer

Print

Charles is great to work with is the service department. He always lets me know of any other service issues that need attention and is very professional is his job. He is definitely an asset to the service He always lets me know of any other service issues that need attention and is very professional is his job. He is definitely an asset to the service department. More

by craig410 Verified Customer Verified Customer

Print

Very good service. Would use in the future. 5th or 6th vehicle we have purchased from them. Would use in the future. 5th or 6th vehicle we have purchased from them. More

by swilliams57 Verified Customer Verified Customer

Print

Always great service! I didn’t get a car wash though- isn’t it usually included? I didn’t get a car wash though- isn’t it usually included? More

by domsam04 Verified Customer Verified Customer

Print

I have 2023 chevy silverado that’s been in the shop a couple of times for the ac not working properly but not sure if it’s a service department issue or just a chevy issue. This truck takes a long time b couple of times for the ac not working properly but not sure if it’s a service department issue or just a chevy issue. This truck takes a long time before it starts blowing cool air and when it finally does it still isn’t very good. Probably going to take it to a different dealership to get a second opinion More

by joneswildcatfamily Verified Customer Verified Customer

Print