Ed Kenley Ford
Layton, UT
Filter Reviews by Keyword
By Type
145 Reviews of Ed Kenley Ford
Cody in Service Cody has always taken great care of our Ford Family life! He’s honest and cares. My explorer skid plate came off and he got us right in and fixed her Cody has always taken great care of our Ford Family life! He’s honest and cares. My explorer skid plate came off and he got us right in and fixed her up! Thanks for all you do Cody! The Christensen’s More
Bought a new Flex, the third one in a row. Love it. Great service and willingness to make all our desires work out. Enjoyed the sales process and the guys all worked together. Never got a feeling that o Great service and willingness to make all our desires work out. Enjoyed the sales process and the guys all worked together. Never got a feeling that one salesman was over the other. More
Best buying experience This is the 4th F-150 we have had the privaledge to buy from Ed Kenley Ford. Each experience has been wonderful, with great friendly service. Their This is the 4th F-150 we have had the privaledge to buy from Ed Kenley Ford. Each experience has been wonderful, with great friendly service. Their follow up is always exemplary and makes us feel like part of the Ed Kenley/ Ford family. The product is as great as Ed Kenley Ford’s service level is. We also enjoy their after sale support and services. They have always taken good care of our needs, from sales though trade in. This is the Ford dealer for the Dewsnup family. More
False Warranty Information A few weeks ago before going on a trip my car started making a noise, I stopped by Ed Kenley before leaving and they informed me the repair would not A few weeks ago before going on a trip my car started making a noise, I stopped by Ed Kenley before leaving and they informed me the repair would not be covered under warranty because the car had 99k miles on it. I took the trip, on the way home it started making a grinding noise, when I pulled over the car would not move, the transmission locked up, I had to have it towed to the closest Ford dealership who diagnosed it as a complete transmission failure. The car now has 100,500 miles. Come to find out, because the car is Hybrid the factory warranty would have covered the transmission to 100k miles. If Ed Kenleys service department would have known about Fords factory hybrid warranty this issue would have been completely covered under warranty when I brought it in before my trip, but now because it is over mileage I am stuck with a $6200 repair bill. I called this morning to see if there was anything they can do, they said there was nothing and sent me to Ford Customer service. If their service department knew about Ford warranties it would be covered! Strongly suggest avoiding this dealership. More
Best Ford Dealer in Utah I have bought 5 trucks from Ed Kenley Ford. Each time I bring my business here, I am glad I did. I mostly have dealt with Paul Moon. Paul always I have bought 5 trucks from Ed Kenley Ford. Each time I bring my business here, I am glad I did. I mostly have dealt with Paul Moon. Paul always gives me the best deal possible and is a no-nonsense and straight shooter with me. He always makes sure that I am 100% satisfied. This is why I keep going back. Customer for life! More
No pressure, awesome communication Great dealership! They know how to take care of their customers. Ordered a car from them 20 years ago and ordered another one this year, great service Great dealership! They know how to take care of their customers. Ordered a car from them 20 years ago and ordered another one this year, great service. More
Customer Service to be proud of This dealership took its time to make sure that I was comfortable with the purchase! They made sure the price point and the accessories or specifics f This dealership took its time to make sure that I was comfortable with the purchase! They made sure the price point and the accessories or specifics for the truck where what exactly meet my needs! Class act for sure! This is been the best purchase I’ve ever made on an automobile! I would definitely recommend a gym before to all of my friends! The salesman was in a class all by himself! More
Respectful From the moment I was greeted until I drove away, every person I interacted with was very respectful and made sure my needs were considered and met. From the moment I was greeted until I drove away, every person I interacted with was very respectful and made sure my needs were considered and met. Dave was great. More
Great car buying experience Very professional staff. Easy purchasing, love the car. No high pressured sales at all, staff was all very inviting. I would recommend to anyone bu Very professional staff. Easy purchasing, love the car. No high pressured sales at all, staff was all very inviting. I would recommend to anyone buying a car to go to Ed Kenley Ford. More
Phenomenal Car Purchasing Experience SHOUT OUT goes to Jose (Sales) & Geoff (Finance) & Wayne (Special Order) for a very pleasant car purchasing experience. The staff we met, were attent SHOUT OUT goes to Jose (Sales) & Geoff (Finance) & Wayne (Special Order) for a very pleasant car purchasing experience. The staff we met, were attentive, and terrific to conduct business with. We are especially happy with the warranty offer included with our 2013 Ford Expedition which sweetened the deal. Thanks so much. More