Ed Kenley Ford
Layton, UT
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145 Reviews of Ed Kenley Ford
Too Early To Tell (TETT) I purchased a 2004 F250 crew cab, Viton V-10, the vehicle appears to have been very well maintained. When going through the KBB and NADA pricing, my I purchased a 2004 F250 crew cab, Viton V-10, the vehicle appears to have been very well maintained. When going through the KBB and NADA pricing, my representative showed me the price for this vehicle with the 8’ bed not the 6.5 bed!!! Honest mistake? He sure was flipping the web pages very quickly, I got the feeling it was maybe more than an honest mistake?? I am also waiting for new mirrors that were part of the purchase agreement. I also noticed that the spare tire AND mounting/lowering mechanism were missing/broken. THEY WOULDN’T FIX IT ON THEIR DIME? REALLY, is this considered safety equipment? Anyways I still, at this time, feel this purchase was a good one but as I stated in the subject line above until the final agreed to items have been completed I reserve the right to provide additional comments! Bottom line is I got the feeling that they did not want me to purchase this vehicle? Like it was one of those really nice and good deals that was ment to be passed onto a friend and not someone purchasing off the street? I stand by my initial rating (which I will update when the deal for all work is completed) of 3 Stars! More
Beware of the service Department I have been very happy with Ed Kenley up until about a week ago...My wife noticed a rattling by the glove box. So I start inspecting...I am missing on I have been very happy with Ed Kenley up until about a week ago...My wife noticed a rattling by the glove box. So I start inspecting...I am missing one glove box pivot pin and the hole for the other pivot pin is busted. So I start thinking and asking myself, "why/how would that be missing"?! After a few minutes I realized that I had Ed Kenley service department replace my cabin filter. So I look at the cabin filter door and one latch is busted. So, in charging me however much to replace my cabin filter, they bust my glove box pivot pin hole, forget to put on one of the pivot pins, and break the cabin filter door latch. If they cant follow simple procedures in replacing a cabin filter...how do I know they will follow more critical procedures?! Now, every time they do something I have to verify they didn't break anything... More
Great Buying Experience. Everyone treated us like we were the most important customer they had. Brett, Connor, and Burke all went out of their way to take care of us and make Everyone treated us like we were the most important customer they had. Brett, Connor, and Burke all went out of their way to take care of us and make sure we understood all aspects of the buying process, Connor was especially helpful in explaining how all the gadgets worked on our new explorer. Brett was outstanding in helping choose what we wanted on the vehicle when we ordered it. Burke explained not only the finance contract but also the lifetime warranty and made sure we understood. More
Excellent buying experience I went to Ed Kenley Ford to look at a particular vehicle. I test drove a couple and decided which I liked and started the process. Dustin worked with I went to Ed Kenley Ford to look at a particular vehicle. I test drove a couple and decided which I liked and started the process. Dustin worked with me every step of the way to get what I wanted. No pressure at all!!! Jeff was great and worked out a deal that I was extremely happy with. I would go back again and again!!! More
Awesome experience!! Just bought my new truck from ed kenley ford!! No pressure at all, great price, and friendly as xxxx staff. I was turned off by so many other car deal Just bought my new truck from ed kenley ford!! No pressure at all, great price, and friendly as xxxx staff. I was turned off by so many other car dealerships during my shopping experience, but not here. They will definatley be getting all of my bussiness, from oil changes, to any kind of service, including my next truck purchase when that time comes. Thanks guys !! More
2018 F 350 Recently purchased a new F 350. Jason was straight forward and helpful. Every one i dealt with at Ed Kelley Ford was Professional . By far the best ve Recently purchased a new F 350. Jason was straight forward and helpful. Every one i dealt with at Ed Kelley Ford was Professional . By far the best vehicle purchase experience I have had. Thank you. Gregg Ericson More
Great Service! We live over an hour away from this dealership. My husband bought a truck from them last year and we made the drive to get another car from them. Th We live over an hour away from this dealership. My husband bought a truck from them last year and we made the drive to get another car from them. They're super helpful, no pressure, excellent customer service. Worth the drive! More
Best customer service We recently bought our new truck from Ed Kenley and we couldn't be happier. The customer service we received was superior and the guys helping us were We recently bought our new truck from Ed Kenley and we couldn't be happier. The customer service we received was superior and the guys helping us were straight forward...we didn't feel like we were pressured into our purchase. Mr Moon and his team are the best in the industry in our books and we will be sending all of our family and friends looking for a new ride to them. More
Fast and reasonable Purchased a truck quickly and at a reasonable price. Couldn't be happier with their service. I have serviced vehicles there in the past and was quite Purchased a truck quickly and at a reasonable price. Couldn't be happier with their service. I have serviced vehicles there in the past and was quite impressed with Cody and the service department; but this was the first time purchasing a car from them and it was a smooth experience. George was very helpful in getting everything we asked for and walking us through the process. More
No pressure sales. Very friendly salesperson. Was not pressured into a vehicle. Found the vehicle I was looking for. They worked with me to make the numbers right. Very friendly salesperson. Was not pressured into a vehicle. Found the vehicle I was looking for. They worked with me to make the numbers right. More