
Dutton Buick GMC
Riverside, CA
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116 Reviews of Dutton Buick GMC
My used car purchase at Dutton Motors was absolutely wonderful. The sales staff, specifically Tim Carney was so helpful and professional. Tim made the experience from the initial contact, to the pre-pur wonderful. The sales staff, specifically Tim Carney was so helpful and professional. Tim made the experience from the initial contact, to the pre-purchase experience, and finally to the post sales follow-up a truly positive and memorable experience. I highly recommend Dtton Motors and Tim Carney if you are the market for a new or used car. They truly are a cut above everyone else More
Cesar Anguiano Sales & Leasing Consultant at Dutton has earned our business and then some. I am currently recommending friends and family, should you have the opportunity to purchase a vehicle, do yoursel earned our business and then some. I am currently recommending friends and family, should you have the opportunity to purchase a vehicle, do yourself the favor and contact this Gentlemen at Dutton. The service in on par with the best I have experienced in over 32 years of vehicle purchase experience. A well communicated, timely responses, coupled with a pleasant attitude provided the best customer service my spouse and I have had from any profession in a while. Truly a credit to his profession and a man of his word. Sincerely, The Magana's More
Always a wonderful experience at Dutton! Service advisors are super nice and helpful. The other service personnel are always smiling and greeting customers. Service advisors are super nice and helpful. The other service personnel are always smiling and greeting customers. More
This was my first time purchasing a gmc and I couldn’t be happier! I traded in a 2023 Tahoe rst for a 2024 gmc sierra 1500 at4 turbo diesel. I’m totally in love with it. Dylan at Dutton gmc made the entire p happier! I traded in a 2023 Tahoe rst for a 2024 gmc sierra 1500 at4 turbo diesel. I’m totally in love with it. Dylan at Dutton gmc made the entire process so easy and understanding. He seemed very knowledgeable, kind, honest, and very helpful when it came to getting the right quote we were looking for. I’ve never had such a great sales representative like Dylan! Any questions I may have even after purchasing , he’s still willing to help! If I could give this guy a 10 star rating as well as Dutton gmc I would. Definitely my go to dealership and will be back in the future! You guys are fantastic! More
Stephan took great care of my husband and l, He was very knowledgeable & friendly. I had only seen my XT4 on the website, and the night before we went to see it in person, he even sent me a video of my car, knowledgeable & friendly. I had only seen my XT4 on the website, and the night before we went to see it in person, he even sent me a video of my car, that I really appreciated. He didn't even suggest that we buy the car, he let the car sell itself! He also worked to get us the best possible deal for our purchase! Theresa in financing was wonderful too! She was very organized & efficient. Her process made another wise tedious procedure seem to fly by in no time! When we left her office, I felt like I had known her for ever. If you are looking for a car… We highly recommend: DUTTON CADILLAC you won’t be sorry! Betsy Lowery More
Always a pleasure coming in here. They do a thorough job with their service & communication every time. I never feel like I’m getting scalped on prices & everyone is a pleasure to dea They do a thorough job with their service & communication every time. I never feel like I’m getting scalped on prices & everyone is a pleasure to deal with in this location. More
Tuve muy mala experiencia duraron más de un mes en reparar mi vehículo y a causa de eso perdí mi trabajo porque no tenía transportación y después que me lo entregaron aún así no lo reparón correctamen reparar mi vehículo y a causa de eso perdí mi trabajo porque no tenía transportación y después que me lo entregaron aún así no lo reparón correctamente porque repararon una parte equivocada y tuve que regresarlo hotros 3 días más para cambiar reparar la parte correcta More
One star is TOO GOOD to be completely honest. On October 18 I took my car in for service. The engine was making a ticking noise that had gotten louder over time. The service department stated On October 18 I took my car in for service. The engine was making a ticking noise that had gotten louder over time. The service department stated they would have it looked at within a certain period of time. I called for an update on my car after three weeks and was told they had not even begun to look at it, let alone diagnose the problem. After getting the manager involved they began tear down the following week after switching techs. I was told it was the cam shaft and the lifters. The total tear down took about another 3 weeks because of back and forth with extended warranty company. And that would put us at December 7th. From the 7th of December until the 18 of December they were waiting on parts that were on back order. By this time it had already been 2 months and all that had been done was the tear down and authorization of the work from the warranty company. After they got the parts on December 18 they started to put the parts back together on my vehicle. It is now over 3 weeks later and they still have my vehicle. I have been told every three or 4 days that the time of completion has been pushed back. This is completely unacceptable and has taken way too long. I would NEVER EVER BRING MY VEHICLE HERE AGAIN. If you are looking for a place to service your Cadillac, GMC, or Buick DO NOT TAKE IT TO DUTTON MOTOR CO. In Riverside. More