Dulles Motorcars Subaru

Bait and Switch tactics We looked at a 2012 Rubicon which the picture had stock rims. We test drove it and then I noticed it had different rims on it. I mentioned thos to the We looked at a 2012 Rubicon which the picture had stock rims. We test drove it and then I noticed it had different rims on it. I mentioned thos to the salesman and he stated "We won't mention it". When we looked at the price the numbers did not make sense. Finally the finance manager came over and we asked what the $2495 dealer prep fee was. Come to find out the extra money was for the new rims and prep fee also for a 3month/3000 mile warrenty. The was never on KBB or car gurus. I was then told it was on their website. More

Great and fast I've lived in military towns where dealership were never trusted. This is a trust worthy and very accommodating dealership. I will buy from them aga I've lived in military towns where dealership were never trusted. This is a trust worthy and very accommodating dealership. I will buy from them again. More

Very smooth buying experience We are very happy with our Dulles Motorcars experience. Bought a new Subaru Crosstrek from Sami and he was a pleasure to work with, was very professio We are very happy with our Dulles Motorcars experience. Bought a new Subaru Crosstrek from Sami and he was a pleasure to work with, was very professional, and knowledgeable. Sami went the extra mile to make sure we were happy with the sale. More

Good Dealership Friendly, helpful and accommodating. Nice clean dealership area. They expressed the desire to exceed my expectations. They came out to my new car a Friendly, helpful and accommodating. Nice clean dealership area. They expressed the desire to exceed my expectations. They came out to my new car and helped me transfer my belongings to the new car and showed me how everything works on the new car. Helped me sync up my iPhone and program radio stations. More

Excellent Dealership; Outstanding Price paid for New Subaru I recently assisted my daughter in purchasing her new Subaru. The price paid was fantastic and the customer service was absolutely first rate. Eric I recently assisted my daughter in purchasing her new Subaru. The price paid was fantastic and the customer service was absolutely first rate. Eric, Tracy, Livia, and Hussein were exemplary professionals. The most outstanding part of the deal was the price paid for the new Subaru. I had shopped many dealerships and on-line services and Dulles Motorcars beat the best price by far. Everyone was attentive and did their absolute best ensuring our experience was stellar. The benchmark in our experience is that after the many vehicles purchased over many years, my wife and daughter despise auto dealerships; for Dulles Motorcars, both were very complimentary in their thoughts to the extent each said they had no issue with the experience and would not have a problem purchasing another vehicle from them (which just might happen since we are considering a Forester.) That, is the highest compliment that ever could be made for a car dealership. Thanks guys - great deal and great customer service! More

General check up for oil change I have had my vehicle serviced at The Leesburg Dealership since I purchased it. I have always recently excellent and timely service from Service M I have had my vehicle serviced at The Leesburg Dealership since I purchased it. I have always recently excellent and timely service from Service Manager Scott . He is polite, curtious and explains everything in detail that needs to be done . More

Great service Good follow up on internet inquiry. Though out salesman was new, he was attentive. The customer service rep and the business office person were great Good follow up on internet inquiry. Though out salesman was new, he was attentive. The customer service rep and the business office person were great. It took 3.5 hrs start to finish, which is long, but to be expected. Love my car. More

Great customer service The staff was great! Efficient and customer service driven. I will continue to bring my car here for all my Subaru needs. My car always run great when The staff was great! Efficient and customer service driven. I will continue to bring my car here for all my Subaru needs. My car always run great when I leave the service area More

First visit to this dealership. Great impression I recently purchased a used car from another dealer. The vehicle appeared to have been very well maintained, but I wanted a dealership to perform a br I recently purchased a used car from another dealer. The vehicle appeared to have been very well maintained, but I wanted a dealership to perform a brief check-up to give me an idea of where to pick up with maintenance, & alert me of anything else which might need to be done in the near future. Everyone from my initial contact person (Scott), to the young men who received (& later retrieved) my car & the cashier was both pleasant & professional. I was given a timely report as to the status of my initially requested maintenance, all other significant findings & suggestions for upcoming work. Due to short-term budget constraints, I had to prioritize a couple items to perform now, & a couple to defer to the next month or so. There was no high-pressure sales pitch to have all the suggested work done "now", just a courteous attitude & thorough answers to all my questions. I thank you all much, & I'll be back soon for more service visits. More

Dulles Motors has 5 Star service every time! We rarely have anything but regular check up / we have had a couple of nails in our tires which they fixed quickly! They are always professional, grea We rarely have anything but regular check up / we have had a couple of nails in our tires which they fixed quickly! They are always professional, great service in little down time & really personable to deal with. We have bought several cars from our favorite salesman, Sammy, but also know we need to take good care of our cars which we do at Dulles Moror Service! More