Dulles Motorcars Subaru
Leesburg, VA
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204 Reviews of Dulles Motorcars Subaru
Our First Subaru We recently bought our first Subaru from Dulles Motorcars, a certified pre-owned Forester. We could not be happier. We were treated with friendly an We recently bought our first Subaru from Dulles Motorcars, a certified pre-owned Forester. We could not be happier. We were treated with friendly and quality service. They always kept our best interest in mind and weren't pushy with sales. We made a trade in on our vehicle and the seamless transaction was so easy. Rich even had some fun coloring books and toys while we took car of paperwork. He made it a fun experience for a four year old. We stayed late into the evening with finance and didn't feel rushed. Gary took his time and explained things until it made sense for me. The managers were friendly and genuine. This is a wonderful group of employees. I even saw one of the salesman singing and jamming to the overhead tunes..... brought a huge smile to my face after being out looking at cars for ten hours. I would recommend this dealer to anyone looking for a car, new or used. They are the best! More
Could not be happier! Did my research before coming in and Scot Pfaff filled in the missing answers. He listened to what I wanted and gave me some options I did not think Did my research before coming in and Scot Pfaff filled in the missing answers. He listened to what I wanted and gave me some options I did not think about. We drove a couple of cars, I made my choice and we closed the deal. I will recommend Scot to anyone looking for a new car. More
I would never step foot in this dealership again This dealer ship does not live up to there word. They have very poor customer service and very poor management. They promise you things they can not This dealer ship does not live up to there word. They have very poor customer service and very poor management. They promise you things they can not deliver. More
excellent customer service! As many reviews on here have already mentioned, Eric White is excellent to do business with. He is knowledgeable about the vehicles on the lot, has a As many reviews on here have already mentioned, Eric White is excellent to do business with. He is knowledgeable about the vehicles on the lot, has a very relaxed and professional attitude towards his customers, and will work honestly to provide a fair price and good vehicles. Gary Hall in finance is very diligent and knows how to explain both the finance and warranty pieces clearly and honestly. If you are an informed consumer and are clear on what you want in terms of vehicle and price, you will not be disappointed. Consequently, buying a car from Dulles Motorcars is actually a positive experience, not something that can be said about most dealerships, and certainly not any other ones I've dealt with in the past. More
Eric White is Awsome Eric White went above and beyond, helping my mom get her new Subaru Outback. He was patient, and answered any questions we about our new Subaru. There Eric White went above and beyond, helping my mom get her new Subaru Outback. He was patient, and answered any questions we about our new Subaru. There was no such thing as a dumb question. He even made sure I was ok while mom went across the street to the finance department. I can say enough, he was Awsome and very professional. Best new car experience we've had, thanks. Robert C. More
Very Happy Customer Our salesperson Scot Pfaff was GREAT to work with and provided lots of extra effort in finding and setting up our new Subaru just the way we wanted it Our salesperson Scot Pfaff was GREAT to work with and provided lots of extra effort in finding and setting up our new Subaru just the way we wanted it. Many thanks Scot. More
Our purchase of our Subaru Wish you had all sales people and sales managers as excellent as Eric White! He was no pressure and was able to inform us about the Forrester!! What a Wish you had all sales people and sales managers as excellent as Eric White! He was no pressure and was able to inform us about the Forrester!! What a gentleman and phenomenal patience with us as we began our first venture into a Subaru purchase. We will recommend him to all our friends and family. More
Great customer service Eric White was extremely helpful even willing to come in on his day off to help. Gary Hall was also very helpful and exhibited a "can do" attitude thr Eric White was extremely helpful even willing to come in on his day off to help. Gary Hall was also very helpful and exhibited a "can do" attitude throughout my purchasing process. More
Friendly, professional Customer service was important to the staff. Our salesman was not pushy otherwise we would have walked out the door. Very friendly and willing to make Customer service was important to the staff. Our salesman was not pushy otherwise we would have walked out the door. Very friendly and willing to make a deal. More
Went beyond the call of duty It's unusual to purchase two new cars within two months. I was disatisfied with my first purchase but Tara and Sami made sure I was in a car that met It's unusual to purchase two new cars within two months. I was disatisfied with my first purchase but Tara and Sami made sure I was in a car that met more of my needs. Tara was a great communicator and took time to make sure everything was done efficiently and correct. Gary was very clear on all the financial terms. I did find Chaulky a little pushy and rough but did comprimise with my trade-in. More