Dublin Toyota
Dublin, CA
Filter Reviews by Keyword
By Type
551 Reviews of Dublin Toyota
Eric was very professional and courteous. My car was done in just about the time promised. I was told I needed tires & they were put on the same time. done in just about the time promised. I was told I needed tires & they were put on the same time. More
CD Player went down and original warrenty expired. Service Advisor saw this and helped me contacted Toyota warrenty dept. Luckily this is still covered by the extended warrenty I got. Have to wait Service Advisor saw this and helped me contacted Toyota warrenty dept. Luckily this is still covered by the extended warrenty I got. Have to wait for the part for close to 1.5 month but in between communication was good with Dealership. Finally got the part and they scheduled me immediately to get it fixed. CD Player works like new and I have a choice of Christmas music on radio or my own CDs. More
Quick and easy service. They were out of bagels but did have coffee and a nice waiting area. There seemed very busy had to wait 10 minutes in a long line. have coffee and a nice waiting area. There seemed very busy had to wait 10 minutes in a long line. More
Jonas got the job done quick and easy. Made an experience smooth and got out of there right away. Dropped off the car at 12 noon and got the car back at 5pm as he promised Arnold experience smooth and got out of there right away. Dropped off the car at 12 noon and got the car back at 5pm as he promised Arnold More
Eric always listens to what I have to say; what I believe needs to be adjusted, etc. He writes it all down and repeats it back to me to ensure he's got it. Then he looks at how I dirve my car and how he ca needs to be adjusted, etc. He writes it all down and repeats it back to me to ensure he's got it. Then he looks at how I dirve my car and how he can help me get the best bang for the buck from the service. He always explains things thoroughly to me; and when the work is complete reviews what was done, and why. He checks and sees what savings coupons are available than can help reduce my cost. I believe he godes the extra distance to keep customers happy. Mike Birnbaum More
Dublin Toyota is a great place to get your car serviced. I have been getting my car serviced last few years and I always had great experience. They are very friendly and very professional. I strongly recomm I have been getting my car serviced last few years and I always had great experience. They are very friendly and very professional. I strongly recommend them over other service centers. More
Ed Osborne exhibits professionalism and customer service at the highest possible level. Ed is accessible, responsive and thorough. In this time and market of extreme competition, more individuals and organ at the highest possible level. Ed is accessible, responsive and thorough. In this time and market of extreme competition, more individuals and organizations would progress by emulating Ed's approach to business and serving the Customer. More
The process was painless. The car was ready before the time promised, which is always a plus! The staff were friendly and helpful. I would highly recommend this dealership. time promised, which is always a plus! The staff were friendly and helpful. I would highly recommend this dealership. More
Took my Corolla in because of a recall notice and received prompt, courteous attention and an explanation of the repair process from Ed. He also informed me of additonal repairs needed per the inspec received prompt, courteous attention and an explanation of the repair process from Ed. He also informed me of additonal repairs needed per the inspection/test drive and made recommendations. In addition to the recall repair being done in a timely manner I got a ride from the shuttle (Gary?) to and from my house and my car was washed when I picked it up. Way better experience than I had anticipated and really good customer service and communication from everyone involved. More
I loved the Wi Fi in the waiting lounge. It allowed me to get some office work done while my car was being diagnosed. Also coffee and bagels were provided - very nice touch. And when I didn't want to do my get some office work done while my car was being diagnosed. Also coffee and bagels were provided - very nice touch. And when I didn't want to do my office work, there was a big screen TV to catch up on the morning news. Very nice! More