Dublin Toyota

Always a good experience with the staff. They do their best to get the job done and get you on your way! I need my car back at a certain time of day each visit, and it's never been an issue. And the shutt best to get the job done and get you on your way! I need my car back at a certain time of day each visit, and it's never been an issue. And the shuttle drivers and a joy to talk to! More

I usually do call couple dealers to find out the price and services. When ever I attempt to service my cars close to my hometown dealer, almost never happens. Either I am not getting clear answer or they and services. When ever I attempt to service my cars close to my hometown dealer, almost never happens. Either I am not getting clear answer or they push me to do unnecessary services. Mr, Jones Woodson always pleasant to communicate with me, He has good ethic and communications skill. Other dealer representatives always look ways to earn more money. With Mr.Woodson just tell him what type of service you need and he will advise you his honest opinion and tell you what service your car really need. I appreciate his service and honesty with me; I wish most of the service reps learn from him. THANK YOU MR.WOODSON More

I greatly appreciate the care and attention provided to ensure my car is properly maintained. Service Manager Elijah Hays kept me informed on the proposed service I originally came in to take care of and s ensure my car is properly maintained. Service Manager Elijah Hays kept me informed on the proposed service I originally came in to take care of and subsequently his discovery of a item needing immediate attention. The reparir was completed timely and the price was accurately reflected in the estimate. While spending money on car servicing is not high on things I want to spend money on, I value work done correctly the first time and at a fair price. I received high quality customer service. The waiting area (in the event one has to stay at the dealership) is also very good. More

After my husband surprised me with my new car, maintenance on the vehicle is very convienient and easy. We always call Eli Hayes to schedule our maintenance. He's very courteous and easy to talk t maintenance on the vehicle is very convienient and easy. We always call Eli Hayes to schedule our maintenance. He's very courteous and easy to talk too. He asks permission before any work be done to the car with an explanation. And with our busy schedule, Eli would be able to fit us in on the same day schedule. He is an important asset to Toyota and to the customers. Thank you Toyota for having good quality product and people who represent the Toyota name. More

I brought my Camry in for routine service and to fix squeaking breaks. I was not called about the car's status and had to call in myself. When I picked up the car, the routine service was done well, but squeaking breaks. I was not called about the car's status and had to call in myself. When I picked up the car, the routine service was done well, but the breaks still squeaked but now worse. The break pedal was soft, the auto door unlock disengaged, and the battery would no longer hold a charge even though it passed their test. I brought the car back and they fixed the soft break pedal, but they said the battery was now bad and that it "sometimes happens overnight" and that the rear brake drums were damaged, even though it passed their inspection the week before and I paid to have the brakes repaired. There was no apology for their poor workmanship or my having to bring the car back. They wanted me to pay another $300+ to repair the brakes and install a new battery. I declined and took my car somewhere else. More

Thus far, all my visits with Dublin Toyota has been great and I've never experienced any problems with price, parts and associates. I would definetly recommend Dublin Toyota to all my friends and family. and I've never experienced any problems with price, parts and associates. I would definetly recommend Dublin Toyota to all my friends and family. More

I have always had a wonderful experience at Dublin Toyota - this is my first time meeting Eli and I was impressed with how he explained things to me and was very helpful. I love the Shuttle service. When I - this is my first time meeting Eli and I was impressed with how he explained things to me and was very helpful. I love the Shuttle service. When I went to pick it up, it was busy and Leo (I think that is his name) asked me if I was there to pick up and he went and got my car so that when I had checked out, it was ready for me. I love Dublin Toyota!!!! More

As always the dealership takes a totally professional approach to customer relations and performs a top notch job in servicing the vehicle. Getting the needed appointment was easy and handled expeditiou approach to customer relations and performs a top notch job in servicing the vehicle. Getting the needed appointment was easy and handled expeditiously and to my satisfaction. I was met by the assistant service manager, Ed Osborne, as soon as I arrived to drop off the vehicle for the required preventive maintenance service. Paperwork was handled quickly and all questions were answered. The dealership's courtesy shuttle took me back home and picked me up as soon as the car was ready. Upon pick-up, the car was clean and ready to be driven off. Again, Ed Osborne was ready for me, all aspects of the service were explained and the after service papers were prepared and I drove off as a satisfied customer. This preventive maintenance serve had been pre-paid, so no money was involved. I would recommend this dealership- both sales staff and service personnel to anyone. Thanks for a job well done. Y J Kostal More

Elijah Hayes is the best service guy. He's honest, fair, and tells you the real deal. Often times I will wait for Elijah if he has a customer. and tells you the real deal. Often times I will wait for Elijah if he has a customer. More

I had an issue with my car after a long trip from Arizona to see my children and grandchildren in Tri-Valley area. My "check engine light" came on half way up I5. I lived in the area before moving to Arizon to see my children and grandchildren in Tri-Valley area. My "check engine light" came on half way up I5. I lived in the area before moving to Arizona so I went to your dealership to check it out. Aaron was very helpful and made me feel welcomed. He assured me it could be addressed and he would take care of it. It wasn't busy, so they were able to get my car right in. I left with family and Aaron checked in with me to give me updates. Due to the "dust storms" in AZ lately, the air filter was totally clogged up and car needed to be serviced. Aaron was very detailed and made sure my car was up to date on all the items and even gave me a discount that was running. I was impressed and felt he was looking out for my best interest. Don't see that often. I visit the Bay Area throughout the year and would definitely come back to your business. Thank you Aaron! More