Dublin Toyota

Louis was cheerful, polite and easy to talk with. He pointed out services that he recommended but very nicely accepted the fact that I wanted only an oil change. No hassles, no push. I will gladly as pointed out services that he recommended but very nicely accepted the fact that I wanted only an oil change. No hassles, no push. I will gladly as for him when I return for service. More

I'm new to the area I was looking for a dealership that did service on my Tacoma. Louis really helped me out and was very personable. He listened to what my needs were and did a great job getting me what I did service on my Tacoma. Louis really helped me out and was very personable. He listened to what my needs were and did a great job getting me what I needed. The level of customer service given by Louis and the other staff was far better than other dealerships I've been to. The wait was longer than I was used to but it was only because there were quite a few other people there. To be honest, I didn't even mind the wait because I just went over and had a long breakfast at Mimi's Cafe which was right across the parking lot. I'm for sure going back to this dealership. More

I was very pleased with the prompt service I received. This was my first visit to this dealership for service and I plan on returning for all my service needs. The customer service was the best. Thanks This was my first visit to this dealership for service and I plan on returning for all my service needs. The customer service was the best. Thanks to Louis Lanza, even though the cost was a lot his service made it better. More

Louis went out of his way and researched a way, for their system to accept my expired prepaid service credit.I appreciate his diligence and I am glad that I purchased my Sequoia at Dublin Toyota. system to accept my expired prepaid service credit.I appreciate his diligence and I am glad that I purchased my Sequoia at Dublin Toyota. More

Louis was incredibly customer service oriented and helped to make sure we got all the issues identified on my Sienna fixed up and working well. He was a pleasure to work with and I really appreciate his eff to make sure we got all the issues identified on my Sienna fixed up and working well. He was a pleasure to work with and I really appreciate his efforts. More

Louis was very friendly but more than that he was very honest. He recommended that we take our vehicle back to the place that put on the new tires for them to re-balance them, since we had an issue with v honest. He recommended that we take our vehicle back to the place that put on the new tires for them to re-balance them, since we had an issue with vibration at 70 mph. we left the car for the 75k mile service and the car runs much better. We did just that and now the issue is resolved...thanks Louis! We have been loyal to Toyota dealerships for the three Totyota's that I have owned and will continue to do now that we live in the East Bay. More

I will always bring my Toyota to this dealership. The customer service is outstanding. I always ask for the same service writer cause he's the best in the business. customer service is outstanding. I always ask for the same service writer cause he's the best in the business. More

Louis was great. He really cared about my satisfaction and went above and beyond what I expected. He even got me a ride home even though the shuttle service did not go where I lived. If you go to Dublin T and went above and beyond what I expected. He even got me a ride home even though the shuttle service did not go where I lived. If you go to Dublin Toyota, ask for Louis. You will not be disappointed. More

We brought our Toyota in for tire service. Louis Lanza did a great job. Prompt attention, respectful, and good service. I highly recommend Dublin Toyota for service or sales did a great job. Prompt attention, respectful, and good service. I highly recommend Dublin Toyota for service or sales More

I brought in my Camry Hybrid for a 60K service. Louis is an outstanding Service Advisor. In addition to being very knowledgable and helpful, he made my experience with Dublin Toyota very special. While do an outstanding Service Advisor. In addition to being very knowledgable and helpful, he made my experience with Dublin Toyota very special. While doing a walk around my Camry, he noticed the body damage to the left rear fender. He recommend to have it repaired. He introduced me to Robert Sanchez of B & S Hacienda Auto Body Repair, who happened to walk by. After looking over the damage and explaining what would be done, Mr. Sanchez gave me a verbal estimate of $200 to straighten and tip up the fender. I agreed to the repair and had Dublin Toyota drop off the car to H & S after the 60K service was done. The repair work was expertly done. Louis gave me a copy of the estimate one would expect to pay for such a repair.....Louis thank you so much your help. Dublin Toyota Service Department is very professional. Richard C More