Dublin Toyota

Louis was very helpful when I called for an emergency service due to warning lights shown on my 2007 Prius. After I dropped off the Prius after hours due to towing service delay, he called me first thin service due to warning lights shown on my 2007 Prius. After I dropped off the Prius after hours due to towing service delay, he called me first thing in the next morning to ensure me that my Prius was in good hand and collected needed information for the repair service. He then called me to give me an estimate of the service charges as well as time to completed the work. When I came to pick up the Prius, he was very courteous and pleasant to both me and my wife. It took only a few minutes to complete the check out process and we were on our way home with the repaired Prius. We are very happy and satified with Louis's service and will tranfer our future routine maintenance of our Prius from another Toyota dealership to the Dublin Toyota. --Jim Wang, Livermore, CA More

Very friendly and thorough service. Louis explained all our options to us in great detail, and took time to listen and note our needs. He went out of his way to help us with our service needs. Our car wa our options to us in great detail, and took time to listen and note our needs. He went out of his way to help us with our service needs. Our car was ready on time. More

Michael was very professional - knowledgeable, courteous and efficient. He exactly told me how long it will take to fix my Toyota Sienna minivan. As a customer I expect that my car will be repaired on t and efficient. He exactly told me how long it will take to fix my Toyota Sienna minivan. As a customer I expect that my car will be repaired on time and at the estimated price - exactly my experience working with Michael Gnedenko. All Toyota services personnel should be as efficient as Michael. I will recommend to my friends to do all necessary services and repairs at Dublin Toyota because of Michael's quality of work as well as quality of work of the technician who repaired my car. I recommend Michael Gnedenko and, correspondingly, I recommend Dublin Toyota without any reservations. Sincerely, Elliott Alber More

There's not enough praise for the way Louis Lanza and Dublin Toyota treat their customers! Recently my car was brought in for a new key and to have the sun visor repaired. The sun visor had simply falle Dublin Toyota treat their customers! Recently my car was brought in for a new key and to have the sun visor repaired. The sun visor had simply fallen off the window. These sound like really minor items but Louis handled my many calls and concerns with aplomb. He was much more than professional in doing his job. He made me feel like This Car was his major project of the day. While handling a busy Friday afternoon, he made sure the car was ready to go before he went home...while fielding multiple calls from me. Each contact with Louis, by phone or in person, showed his true professionalism as well as his kindness. This additional customized service, done out of pure kindness, clearly demonstrates the highest level of customer service which one rarely meets nowadays. This dealership has won my trust and loyalty for their high quality work and willingness to put their customers' satisfaction first ... Thank you Louis. More

On several occasions we have dealt with both Eli and Marcus with several of the Toyotas my family own. On all occasions for routine service or repairs they have been exceptionally helpful and the quali Marcus with several of the Toyotas my family own. On all occasions for routine service or repairs they have been exceptionally helpful and the quality of work excellent. They have always been accurate in the prices quoted and given options when possible to reduce cost. I have always been very satisfied with there service. More

Louis was friendly, professional and very accommodating, getting our truck back to us before it was even promised and that is very important to us. He seemed to care about satisfying us as customers and wa getting our truck back to us before it was even promised and that is very important to us. He seemed to care about satisfying us as customers and was open and took time with us. THank you Louis! More

I called Dublin Toyota Service late Thursday and Ed Osborne picked up the phone. I explained that my 2006 Tundra developed very soft brakes. He was booked for Friday but offered to take my vehicle in F Osborne picked up the phone. I explained that my 2006 Tundra developed very soft brakes. He was booked for Friday but offered to take my vehicle in Friday morning anyway if I could leave it with him for the day. Being safe conscience he said he would work it in, and correct the problem. He did - and that is the best service one could ask for. Five stars for Ed Osborne and 5 stars for Dublin Toyota. More

Louis Lanza did a lot to get me a better price than originally settled upon by your computers. He is friendly and charming. I wish I were in a financial position to really afford the cost of car repa originally settled upon by your computers. He is friendly and charming. I wish I were in a financial position to really afford the cost of car repair plus car payments. More

Louis Lanza and the rest of the service team at Dublin Toyota are awesome. They were attentive, made me feel welcome and fixed my problem within the day. The tech was so thorough that he even called me to Toyota are awesome. They were attentive, made me feel welcome and fixed my problem within the day. The tech was so thorough that he even called me to ask more questions about my intermittent problem. We ended up getting it worked out and I'm so happy with my car. Louis Lanza has the best attitude ever, and is so personable. I only have my car serviced at Dublin Toyota because they do amazing work. I will be back to see Louis again, next time my car needs to be serviced. More

Louis Lanza was friendly and helpful for my first service on my new car. I made an appointment on line and received a confirmation in my email but Toyota never received it. Louis advised me to make all appoi on my new car. I made an appointment on line and received a confirmation in my email but Toyota never received it. Louis advised me to make all appointments by phone. Louis still setup my service and got me out as quickly as possible. I would recommend Louis Lanza as your service advisor. JC More